Collab OneContact WFO vs. Verint Monet
Collab OneContact WFO vs. Verint Monet
Product | Rating | Most Used By | Product Summary | Starting Price |
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OneContact WFO | N/A | OneContact WFO (formerly OneWorkforce) is a workforce management system for call centers, from Portuguese company Collab. | N/A | |
Verint Monet | N/A | Verint Monet workforce management software is a unified cloud contact center optimization solution that includes workforce management, quality management, performance management and analytics. With it, contact centers & help desks can optimize all aspects of their workforce with one solution, resulting in better utilization of resources, better cost management and improved service levels. Verint acquired Monet in late 2018. | N/A |
Collab OneContact WFO | Verint Monet | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Collab OneContact WFO | Verint Monet | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Collab OneContact WFO | Verint Monet | |
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Small Businesses | 8x8 Contact Center Score 7.6 out of 10 | 8x8 Contact Center Score 7.6 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Eleveo Score 9.2 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.7 out of 10 | Calabrio Teleopti WFM Score 7.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Collab OneContact WFO | Verint Monet | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (4 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (2 ratings) |
Usability | - (0 ratings) | 3.0 (1 ratings) |
Support Rating | - (0 ratings) | 5.0 (1 ratings) |
Collab OneContact WFO | Verint Monet | |
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Likelihood to Recommend | Collab No answers on this topic | Verint |
Pros | Collab No answers on this topic | Verint |
Cons | Collab No answers on this topic | Verint |
Likelihood to Renew | Collab No answers on this topic | Verint |
Usability | Collab No answers on this topic | Verint |
Support Rating | Collab No answers on this topic | Verint |
Alternatives Considered | Collab No answers on this topic | Verint |
Return on Investment | Collab No answers on this topic | Verint |
ScreenShots |