What users are saying about
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Top Rated
76 Ratings
16 Ratings

Comindware Tracker

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Top Rated
76 Ratings
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Score 9.3 out of 100
16 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Comindware Tracker

Do you need to send a document to multiple people? Then you need Comindware Tracker to optimize your time. Your home life would not be great using Comindware tracker to optimize your schedule.That is really all that I can think of I am not the best with coming up with scenarios.
Anonymous | TrustRadius Reviewer

OpenText MBPM

Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Comindware Tracker
OpenText MBPM
6.9
Dashboards
Comindware Tracker
OpenText MBPM
7.8
Standard reports
Comindware Tracker
OpenText MBPM
9.0
Custom reports
Comindware Tracker
OpenText MBPM
4.0

Process Engine

Comindware Tracker
OpenText MBPM
7.3
Process designer
Comindware Tracker
OpenText MBPM
8.2
Process simulation
Comindware Tracker
OpenText MBPM
7.2
Business rules engine
Comindware Tracker
OpenText MBPM
9.0
SOA support
Comindware Tracker
OpenText MBPM
6.0
Process player
Comindware Tracker
OpenText MBPM
7.0
Support for modeling languages
Comindware Tracker
OpenText MBPM
8.0
Form builder
Comindware Tracker
OpenText MBPM
6.8
Model execution
Comindware Tracker
OpenText MBPM
6.2

Collaboration

Comindware Tracker
OpenText MBPM
7.5
Social collaboration tools
Comindware Tracker
OpenText MBPM
7.5

Content Management Capabilties

Comindware Tracker
OpenText MBPM
6.0
Content management
Comindware Tracker
OpenText MBPM
6.0

Pros

Comindware Tracker

  • Flexibility in our workflow automation. It’s easy to modify the existing processes when the need arises
  • Web forms creation without a single line of code
  • The parallel approval mechanism allows sending work items to a group rather than a single person
Shauna Bayler | TrustRadius Reviewer

OpenText MBPM

  • Complex routing of tasks based on calculated criteria
  • Linking between tasks and accessing relevant information
  • Organising, scheduling and prioritising
  • Different views for different people
Peter Green | TrustRadius Reviewer

Cons

Comindware Tracker

  • I don't have any particular dislikes about the software.
  • Sometimes it is difficult to get ahold of customer support but they seem to have stepped up their game lately.
  • Need more features as others workflow tracker. Though I think this is the best software.
Nahid Hasan | TrustRadius Reviewer

OpenText MBPM

  • The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
  • Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
  • One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.
Eden Mack | TrustRadius Reviewer

Likelihood to Renew

Comindware Tracker

No score
No answers yet
No answers on this topic

OpenText MBPM

OpenText MBPM 8.0
Based on 4 answers
There are other products that seem to be a better fit for future initiatives.
Matt Temple | TrustRadius Reviewer

Usability

Comindware Tracker

Comindware Tracker 9.1
Based on 2 answers
There's no need to read documentation or contact support service to figure out how to go ahead with work I need to do on daily basis
Shauna Bayler | TrustRadius Reviewer

OpenText MBPM

OpenText MBPM 9.0
Based on 1 answer
Although it is intuitive to use it does require training
Harish Rajput | TrustRadius Reviewer

Support Rating

Comindware Tracker

Comindware Tracker 7.9
Based on 24 answers
Comindware Tracker has very helpful and friendly support staff and whenever we needed any guidance about the usage of tool, we got very prompt and professional answer. The one good thing about the support staff of Comindware Tracker is that, they are very familiar with the product and knowledgeable about the issues and their solutions. In addition to this, Comindware also has a strong and wide community support, too.
Rashid Hassan | TrustRadius Reviewer

OpenText MBPM

OpenText MBPM 10.0
Based on 1 answer
Great customer service for an API support related query
Harish Rajput | TrustRadius Reviewer

Alternatives Considered

Comindware Tracker

There’s not a lot to write here. We used Excel-files, then gave a try to MS Project which is used in a different company department and quickly switched to Comindware Tracker as it turned to be incredibly useful for our team. I used Wufoo. It worked, but time after time I had hard time with its user interface and switched to Comindware Tracker after trial and never regreted.
Алексей Невгин | TrustRadius Reviewer

OpenText MBPM

We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.
Anonymous | TrustRadius Reviewer

Return on Investment

Comindware Tracker

  • The workflow and business process management features are unique to standardize activities in all areas.
  • It is very useful for us to track the scenario between the purchasing team and the operations team.
  • It sectionalise completed and active tasks for easy usage.
Anonymous | TrustRadius Reviewer

OpenText MBPM

  • The development of the ticketing system has enabled us to greatly improve customer relationships
  • The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
  • Management information from the system has improved decision making
Peter Green | TrustRadius Reviewer

Screenshots

Pricing Details

Comindware Tracker

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

OpenText MBPM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Comindware Tracker
8.2
OpenText MBPM
7.2

Likelihood to Renew

Comindware Tracker
OpenText MBPM
8.0

Usability

Comindware Tracker
9.1
OpenText MBPM
9.0

Support Rating

Comindware Tracker
7.9
OpenText MBPM
10.0

Implementation Rating

Comindware Tracker
OpenText MBPM
10.0

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