What users are saying about
10 Ratings
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Score 8 out of 100
5 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Communifire by Axero Solutions

Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
Wade Dixon | TrustRadius Reviewer

Nuclino

Nuclino is an excellent service for companies or organizations with either a lot of information that needs to be accessible at a moment's notice or at companies with fairly high turnover paired with lots of information to consistently pass on. It would not be suitable for a retail business, for example, but would be helpful for an R+D firm or a B2B organization.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Communifire by Axero Solutions
Nuclino
7.8
Task Management
Communifire by Axero Solutions
Nuclino
8.0
Mobile Access
Communifire by Axero Solutions
Nuclino
6.1
Search
Communifire by Axero Solutions
Nuclino
8.1
Visual planning tools
Communifire by Axero Solutions
Nuclino
9.0

Communication

Communifire by Axero Solutions
Nuclino
7.3
Notifications
Communifire by Axero Solutions
Nuclino
8.0
Discussions
Communifire by Axero Solutions
Nuclino
4.0
Internal knowledgebase
Communifire by Axero Solutions
Nuclino
9.9

File Sharing & Management

Communifire by Axero Solutions
Nuclino
8.3
Versioning
Communifire by Axero Solutions
Nuclino
7.5
Video files
Communifire by Axero Solutions
Nuclino
7.0
Audio files
Communifire by Axero Solutions
Nuclino
7.0
Document collaboration
Communifire by Axero Solutions
Nuclino
9.2
Access control
Communifire by Axero Solutions
Nuclino
9.0
Advanced security features
Communifire by Axero Solutions
Nuclino
7.0
Integrates with Google Drive
Communifire by Axero Solutions
Nuclino
10.0
Device sync
Communifire by Axero Solutions
Nuclino
10.0

Pros

Communifire by Axero Solutions

  • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
  • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
  • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
  • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
Anonymous | TrustRadius Reviewer

Nuclino

  • Very easy to setup
  • Very easy to use
  • Real-time collaboration
Anonymous | TrustRadius Reviewer

Cons

Communifire by Axero Solutions

  • Some UX issues that could be improved
  • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
Col Fink | TrustRadius Reviewer

Nuclino

  • The product could use more formatting ability to control what content looks like; currently you cannot set text to different text color.
  • You cannot control the width of the content, which makes it difficult to embed large content such as tables.
  • Tables are not responsive; instead they scroll as if within an iframe and this makes export problematic.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Communifire by Axero Solutions

Communifire by Axero Solutions 9.1
Based on 2 answers
Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
Chuck Vigeant | TrustRadius Reviewer

Nuclino

No score
No answers yet
No answers on this topic

Usability

Communifire by Axero Solutions

Communifire by Axero Solutions 8.2
Based on 1 answer
This rating has a caveat - there is always room for improvement, and this team gets it.You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research.Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want.The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
Chuck Vigeant | TrustRadius Reviewer

Nuclino

Nuclino 10.0
Based on 1 answer
I love Nuclino's usability. The layout is clean, simple, easy to follow, and bright. I like that there is a read-only account option so that less-tech savvy people can still use it and they won't need to worry about deleting key information from the database. Similarly, I like the features that allow multiple contributors to have the same features to edit.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Communifire by Axero Solutions

Communifire by Axero Solutions 9.1
Based on 2 answers
Never any problems. Quite impressed
Chuck Vigeant | TrustRadius Reviewer

Nuclino

No score
No answers yet
No answers on this topic

Performance

Communifire by Axero Solutions

Communifire by Axero Solutions 9.1
Based on 2 answers
Works in real time.
Chuck Vigeant | TrustRadius Reviewer

Nuclino

No score
No answers yet
No answers on this topic

Support Rating

Communifire by Axero Solutions

Communifire by Axero Solutions 9.0
Based on 4 answers
I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
Anonymous | TrustRadius Reviewer

Nuclino

Nuclino 9.1
Based on 2 answers
The Nuclino knowledge base is good. Most answers to your questions can be found there. I didn't need to contact support at all.
Anonymous | TrustRadius Reviewer

Implementation Rating

Communifire by Axero Solutions

Communifire by Axero Solutions 9.1
Based on 4 answers
I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
Rebecca Verhoeff | TrustRadius Reviewer

Nuclino

No score
No answers yet
No answers on this topic

Alternatives Considered

Communifire by Axero Solutions

We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
Teresa Miller | TrustRadius Reviewer

Nuclino

Nuclino is the clear winner when it comes to ease of use for both the administrator and user. Less setup time and less "training" time. The streamlined interface is quick and intuitive to learn and is not cluttered as compared to Confluence. Every tool you need to use to create a page or administer the workspace is available immediately on screen or by right-clicking. In contrast, Confluence buries many tools in administrative interfaces and only allows use of some features once you make several clicks to include a "macro" or "plug-in". We use both tools and I get complaints constantly from my team about how complicated Confluence can get just to author a quick page.
Anonymous | TrustRadius Reviewer

Return on Investment

Communifire by Axero Solutions

  • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
Art Aughey, FDN | TrustRadius Reviewer

Nuclino

  • Direct source for knowledge.
  • Lowers number of times people have to ask others for input.
  • Helps reduce turnover cost.
Anonymous | TrustRadius Reviewer

Pricing Details

Communifire by Axero Solutions

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Nuclino

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Communifire by Axero Solutions
9.0
Nuclino
9.4

Likelihood to Renew

Communifire by Axero Solutions
9.1
Nuclino

Usability

Communifire by Axero Solutions
8.2
Nuclino
10.0

Reliability and Availability

Communifire by Axero Solutions
9.1
Nuclino

Performance

Communifire by Axero Solutions
9.1
Nuclino

Support Rating

Communifire by Axero Solutions
9.0
Nuclino
9.1

Implementation Rating

Communifire by Axero Solutions
9.1
Nuclino

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