What users are saying about
20 Ratings
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Score 8.4 out of 100
4 Ratings
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Score 9.8 out of 100

Likelihood to Recommend

ConnectAndSell

If your organization relies on outbound leads through cold calling, this is a great tool for you. ConnectAndSell definitely made the associate's jobs easier at our company and allowed them to produce greater output than they could have done manually without such a tool. This tool is less appropriate if cold calling isn't a big part of your company's lead generation efforts.
Anonymous | TrustRadius Reviewer

Inside Sales Box

Inside Sales Box is great for call centers and places that require the call records to be related to the accounts. It would be less needed in situations in which calls are not an essential part. Inbound call records would be much better if they attached to the Salesforce records like outbound calls.
Bill Boykin | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

ConnectAndSell
9.3
Inside Sales Box
Contact preview
ConnectAndSell
9.7
Inside Sales Box
Dialer-CRM integration
ConnectAndSell
8.6
Inside Sales Box
Call notes & tags
ConnectAndSell
9.5
Inside Sales Box
Automatic call logging
ConnectAndSell
9.5
Inside Sales Box

Core Dialer

ConnectAndSell
9.4
Inside Sales Box
Outbound dialing
ConnectAndSell
9.7
Inside Sales Box
Inbound routing
ConnectAndSell
9.7
Inside Sales Box
Custom caller ID
ConnectAndSell
8.6
Inside Sales Box
Click-to-call
ConnectAndSell
8.8
Inside Sales Box
Recorded voicemail drop
ConnectAndSell
9.8
Inside Sales Box
Dialer contact import
ConnectAndSell
9.5
Inside Sales Box
Campaign & list management
ConnectAndSell
9.4
Inside Sales Box

Call Follow-up and Quality Assurance

ConnectAndSell
8.4
Inside Sales Box
Follow-up calls
ConnectAndSell
9.1
Inside Sales Box
Dialer reporting & analytics
ConnectAndSell
7.7
Inside Sales Box
Dialer compliance
ConnectAndSell
8.3
Inside Sales Box

Pros

ConnectAndSell

  • Builds lead lists.
  • Maximizes connections with prospects.
  • Provides guidance for how to approach future prospects.
  • Leaves strategic voicemails for prospects.
  • Sends emails based on programmable metrics.
Leo Woods | TrustRadius Reviewer

Inside Sales Box

  • Connects to accounts automatically
  • Connects to contact automatically
Bill Boykin | TrustRadius Reviewer

Cons

ConnectAndSell

  • One thing that's been difficult about Connect and Sell is some people can tell you've been patched through so if you can work past the initial conversation it ends up working great.
  • The system has worked great with outreach which we've integrated our contacts directly into the system. Because of this the connection between outreach and connect and sell don't always communicate calls and metrics which are crucial for us to know conversion rates.
  • We had a hard time getting the system implemented quickly and working the way we wanted it to. Because of the implementation specialist we were working with problems weren't solved quickly rather they were worked through quickly however they were solved.
Kevin Knudsen | TrustRadius Reviewer

Inside Sales Box

  • Inbound calls need to be found to get on proper record.
  • Inbound calls can erase notes on the last call if not saved.
Bill Boykin | TrustRadius Reviewer

Likelihood to Renew

ConnectAndSell

ConnectAndSell 8.2
Based on 1 answer
For the right reps who are good at talking to prospects who aren't expecting their call, this is a no brainer.
Steve Richard | TrustRadius Reviewer

Inside Sales Box

No score
No answers yet
No answers on this topic

Support Rating

ConnectAndSell

ConnectAndSell 10.0
Based on 4 answers
I have had a few support calls with their people. They are totally reachable and helpful, sharing screens, controlling my screen, showing why things happened, not just correcting it. If you have an issue with the software, let them help. They are there for you, and they are friendly, accessible, and happy to do their job.
Leo Woods | TrustRadius Reviewer

Inside Sales Box

Inside Sales Box 10.0
Based on 2 answers
Our staff always has fast responses to any issues.
Bill Boykin | TrustRadius Reviewer

Alternatives Considered

ConnectAndSell

With Outreachr, you have the old school version of dialing, waiting, hanging up etc. ConnectAndSell is a much more efficient tool when it is running in full swing. Unfortunately, the implementation team spent the majority of the introduction trying to teach us how to sell instead of showing us how to work their product.
Anonymous | TrustRadius Reviewer

Inside Sales Box

No answers on this topic

Return on Investment

ConnectAndSell

  • We did not have a positive experience with ConnectAndSell from an ROI perspective.
  • ConnectAndSell did not have a give us a positive result on our business objective.
  • We did have a great sale to start transition, and that support was good. However, ongoing support was frustrating.
Anonymous | TrustRadius Reviewer

Inside Sales Box

  • It’s helped eliminate mistakes and false records.
  • It keeps calls and records attached properly.
Bill Boykin | TrustRadius Reviewer

Screenshots

Pricing Details

ConnectAndSell

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$6,000*

* Diagnostic Evaluation incluses unlimited use for two named users for one month.

Inside Sales Box

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

ConnectAndSell
8.4
Inside Sales Box
10.0

Likelihood to Renew

ConnectAndSell
8.2
Inside Sales Box

Support Rating

ConnectAndSell
10.0
Inside Sales Box
10.0

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