What users are saying about
6 Ratings
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Score 7.1 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100

Likelihood to Recommend

ConnectLeader Click Dialer

This is a great tool for heavy outbound teams, call centers, and others who need a greater reach. With integration into the right sales enablement platforms, it's a great tool in reaching the target market. It makes life so much more efficient for reps, who can do in 1 hour what might otherwise take them a week of dialing 10 or 11 digits every time
Adam Boyd | TrustRadius Reviewer

IBM CPQ

We went from quoting time from hours to minutes or from days to hours after everyone learned its processes, but it's not really worth the time and money invested into it if you can't see those results
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

ConnectLeader Click Dialer
7.4
IBM CPQ
Contact preview
ConnectLeader Click Dialer
6.2
IBM CPQ
Dialer-CRM integration
ConnectLeader Click Dialer
8.0
IBM CPQ
Call notes & tags
ConnectLeader Click Dialer
8.0
IBM CPQ
Automatic call logging
ConnectLeader Click Dialer
7.1
IBM CPQ

Core Dialer

ConnectLeader Click Dialer
7.3
IBM CPQ
Outbound dialing
ConnectLeader Click Dialer
7.2
IBM CPQ
Custom caller ID
ConnectLeader Click Dialer
8.1
IBM CPQ
Click-to-call
ConnectLeader Click Dialer
7.2
IBM CPQ
Recorded voicemail drop
ConnectLeader Click Dialer
6.2
IBM CPQ
Dialer contact import
ConnectLeader Click Dialer
8.0
IBM CPQ
Campaign & list management
ConnectLeader Click Dialer
7.1
IBM CPQ

Call Follow-up and Quality Assurance

ConnectLeader Click Dialer
6.4
IBM CPQ
Follow-up calls
ConnectLeader Click Dialer
6.1
IBM CPQ
Dialer reporting & analytics
ConnectLeader Click Dialer
6.0
IBM CPQ
Dialer compliance
ConnectLeader Click Dialer
7.1
IBM CPQ

CPQ

ConnectLeader Click Dialer
IBM CPQ
8.5
Quote sharing/sending
ConnectLeader Click Dialer
IBM CPQ
8.0
Product configuration
ConnectLeader Click Dialer
IBM CPQ
9.0
Configuration options
ConnectLeader Click Dialer
IBM CPQ
9.0
Pricing rules
ConnectLeader Click Dialer
IBM CPQ
7.0
Price adjustment
ConnectLeader Click Dialer
IBM CPQ
7.0
Purchase history and open contracts
ConnectLeader Click Dialer
IBM CPQ
9.0
Guided selling/Sales portal
ConnectLeader Click Dialer
IBM CPQ
9.0
CPQ reporting & analytics
ConnectLeader Click Dialer
IBM CPQ
10.0
CPQ-CRM integration
ConnectLeader Click Dialer
IBM CPQ
10.0
Attachments to quotes
ConnectLeader Click Dialer
IBM CPQ
8.0
Order capturing
ConnectLeader Click Dialer
IBM CPQ
7.0

Pros

ConnectLeader Click Dialer

  • Click Dialer allows us to call a customer or prospect directly from our CRM without needing to type in a phone number or copy & paste
  • Click Dialer allows us to use local presence dialing
  • Click Dialer allows us to record our own calls for coaching and Quality Control purposes
Sam Bush-Joseph | TrustRadius Reviewer

IBM CPQ

  • Provides associated quotes through the life cycle of the opportunity, until the opportunity is either won or lost.
  • You can store all the information you require during the quoting process, including customer details, information about products and the adjustment made to the price of products, and the payment terms and shipment terms that will be used in the order if the quote is converted to an order.
Anonymous | TrustRadius Reviewer

Cons

ConnectLeader Click Dialer

  • UX - The interface is easy to understand, but not the most visually appealing.
Chris Hamborsky | TrustRadius Reviewer

IBM CPQ

  • There were widespread frustrations throughout sales and call center with CPQ originally. But really the reason why CPQ tools are complex is because CPQ processes are complex things to implement.
  • Users today want all the flexibility with none of the complexity. It is one of the biggest challenges in my day-to-day.
Anonymous | TrustRadius Reviewer

Support Rating

ConnectLeader Click Dialer

ConnectLeader Click Dialer 7.0
Based on 1 answer
My organisation received great perks from ConnectLeader Click Dialer
Truptesh Patil | TrustRadius Reviewer

IBM CPQ

IBM CPQ 10.0
Based on 2 answers
Timely and courteous response time from IBM Support any time there was a request that needed to be made.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ConnectLeader Click Dialer

We came from using connect and sell after around 1.5 years. It basically came down to customer service. Their dialing capabilities and custom settings are very similar, both integrate very well with Salesforce and allow us to reach out to prospects, but ConnectLeader's customer support is amazing. If an issue occurs, we can easily submit a ticket and they will get back to us within minutes with a solution or acknowledgement that they're working to get the issue resolved.
Luis Flores | TrustRadius Reviewer

IBM CPQ

No answers on this topic

Return on Investment

ConnectLeader Click Dialer

  • We've been able to multiply our outbound conversations and appointments significantly with this tool. We saw pipeline begin to grow meaningfully.
Adam Boyd | TrustRadius Reviewer

IBM CPQ

  • Faster quoting time from detailed, easy-to-read analytics.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ConnectLeader Click Dialer

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

ConnectLeader Click Dialer Editions & Modules

Modules
250 Extra Dialing Minutes$51
  1. Other
Additional Pricing Details
Contact ConnectLeader for a quote on the sales engagement software today! Different sales roles need different set of sales acceleration tools. One size does not fit all. ConnectLeader provides sales acceleration technologies for all types of sales roles to increase their top line revenue by increasing productivity up to 800%. Fill out the form or just call us at 603-952-2500.

IBM CPQ

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IBM CPQ Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConnectLeader Click Dialer
7.1
IBM CPQ
10.0

Support Rating

ConnectLeader Click Dialer
7.0
IBM CPQ
10.0

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