TrustRadius

ConnectWise RMM vs. InsightCat

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ConnectWise RMM
Score 8.7 out of 10
N/A
ConnectWise RMM is built upon the Asio platform and combines out-of-the-box automation coupled with robust automation that IT solution providers can use to deliver customized services to their customers. ConnectWise RMM aggregates both software and human elements, covers the spectrum of do-it-yourself (DIY) and do-it-for-you (DFY) delivery options, and integrates an intelligent automation engine. It’s a solution that reinvents how IT solution providers adopt, interact with and manage their…N/A
InsightCat
Score 0.0 out of 10
N/A
Full-stack infrastructure monitoring solution for software and hardware. InsightCat is a comprehensive SaaS platform covering infrastructure monitoring, synthetic monitoring, log management, APM, and related processes. The platform is supplied with an auto-discovery feature that automatically explores the IT environment to reduce manual and time-consuming procedures. InsightCat functionality aims to allow users to avoid wasting effort through…
$1.99
per GB of ingested data
Pricing
ConnectWise RMMInsightCat
Editions & Modules
No answers on this topic
Essentials
$1.99
per GB of ingested data
Pro
$ 2.99
per GB of ingested data
Enterprise
Individual conditions
per GB of ingested data
Offerings
Pricing Offerings
ConnectWise RMMInsightCat
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$1.99 per GB of ingested data
Additional Details—Ingested data - is the volume of traffic of all metrics/logs/expections arrived at our servers.
More Pricing Information
Community Pulse
ConnectWise RMMInsightCat
Best Alternatives
ConnectWise RMMInsightCat
Small Businesses
Action1
Action1
Score 9.5 out of 10
ConnectWise Automate
ConnectWise Automate
Score 8.4 out of 10
Medium-sized Companies
Action1
Action1
Score 9.5 out of 10
Icinga
Icinga
Score 8.9 out of 10
Enterprises
TeamViewer
TeamViewer
Score 8.6 out of 10
Zabbix
Zabbix
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ConnectWise RMMInsightCat
Likelihood to Recommend
7.3
(7 ratings)
-
(0 ratings)
User Testimonials
ConnectWise RMMInsightCat
Likelihood to Recommend
ConnectWise
ConnectWise RMM is well suited for my small IT business to keep track of my many clients that a company like mine with less than 5 employees to monitor in one interface. It is very easy to implement, monitor and setup alerts. The monitor of patching is one of the main reasons we went with ConnectWise RMM. We use their ScreenConnect software as wells.
John Besedic | TrustRadius Reviewer
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Insight Cat
No answers on this topic
Pros
ConnectWise
  • Provides lightweight, easy to install software agent to deploy to client devices
  • Robust reporting, including hardware & installed software reports
  • Provides generally stable service for remote access to client devices
Verified User
Anonymous
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Insight Cat
No answers on this topic
Cons
ConnectWise
  • We lost some functionality with LogMeIn after moving to Command - starting services, adding users in the background on PCs
  • Setting up MAC users is not easy
  • resolving existing tickets in the portal - understanding the ConnectWise notes
  • Account Management - Since ConnectWise took over, we have no idea who our account management team is.
  • Patch Management needs more improvement
MS
Mike Smith
IT Director
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Insight Cat
No answers on this topic
Alternatives Considered
ConnectWise
Automate (LabTech) would be the aforementioned "heavy-duty" kind of RMM tool. It's big, it's complex, and very capable compared to Continuum Command. That said, the impetus is very much on the service provider to configure and maintain nearly 100% of the product, whereas in Continuum Command there is a lot that is maintained by their team for you. Even without paying for the premium NOC services, the cloud-first construction and other specific features (like the Windows patch testing and delaying, etc.) are clear wins over the more traditional RMMs like Automate. Automate certainly wins in the technical prowess department. Its scripting engine and level of customization are unrivaled across basically all of the rest of the tools out there. As such, it will be very interesting to see what happens now that these two products live under the same roof. Hopefully, someday, a powerful hybrid of the tool that ConnectWise can focus all development on that harness the positives of each. Keep your eyes peeled...
Verified User
Anonymous
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Insight Cat
No answers on this topic
Return on Investment
ConnectWise
  • The product upgrades stay up to date with our business needs.
  • The product is an important part of our overall budget.
  • The product helps with the planning and success of our Department.
Verified User
Anonymous
Read full review
Insight Cat
No answers on this topic
ScreenShots

InsightCat Screenshots

Screenshot of Infrastructure monitoring metrics displayed in the InsightCat dashboards. Dashboards allow you to visualize your infrastructure health status and have a holistic view of the whole system or separate server, cloud, laptop, etc.Screenshot of Downtime prevention. Track anomalies within corporate infrastructure and explore your system behavior.Screenshot of Log management. Search, aggregate, and analyze log data in a single platform to better secure your IT environment.Screenshot of Synthetics monitoring. Explore your web services through simulation. Synthetics provides you with an end-to-end view of the system from a user perspective and helps solve issues before anyone notices.Screenshot of Smart alerting & escalations. Recieve alerts immediately if something is out of the ordinary. The automated alerting system allows you to enhance security and collaboration between reams for resolving issues faster.