What users are saying about
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
103 Ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.1 out of 100

Google Chat

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
103 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Feature Set Ratings

  • Google Chat ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

7.8

ContactOffice

78%
8.8

Google Chat

88%
Google Chat ranks higher in 6/7 features

Task Management

8.7
87%
3 Ratings
8.7
87%
8 Ratings

Gantt Charts

7.1
71%
3 Ratings
8.8
88%
5 Ratings

Scheduling

8.1
81%
3 Ratings
8.7
87%
11 Ratings

Workflow Automation

7.1
71%
2 Ratings
8.3
83%
7 Ratings

Mobile Access

7.3
73%
3 Ratings
9.3
93%
16 Ratings

Search

7.1
71%
2 Ratings
9.0
90%
14 Ratings

Visual planning tools

9.0
90%
1 Rating
8.6
86%
7 Ratings

Communication

7.9

ContactOffice

79%
9.1

Google Chat

91%
Google Chat ranks higher in 7/8 features

Chat

8.7
87%
3 Ratings
9.3
93%
17 Ratings

Notifications

8.7
87%
3 Ratings
8.9
89%
17 Ratings

Discussions

9.0
90%
2 Ratings
8.3
83%
15 Ratings

Surveys

8.6
86%
2 Ratings
8.6
86%
10 Ratings

Internal knowledgebase

8.0
80%
2 Ratings
9.3
93%
8 Ratings

Integrates with GoToMeeting

7.0
70%
1 Rating
9.4
94%
7 Ratings

Integrates with Gmail and Google Hangouts

6.0
60%
1 Rating
9.8
98%
15 Ratings

Integrates with Outlook

7.0
70%
1 Rating
9.0
90%
6 Ratings

File Sharing & Management

7.9

ContactOffice

79%
8.5

Google Chat

85%
Google Chat ranks higher in 6/8 features

Versioning

7.8
78%
2 Ratings
8.4
84%
11 Ratings

Video files

7.4
74%
2 Ratings
7.6
76%
14 Ratings

Audio files

8.1
81%
3 Ratings
8.0
80%
13 Ratings

Document collaboration

9.0
90%
3 Ratings
8.7
87%
14 Ratings

Access control

8.1
81%
2 Ratings
8.5
85%
11 Ratings

Advanced security features

7.0
70%
1 Rating
8.0
80%
12 Ratings

Integrates with Google Drive

7.9
79%
2 Ratings
9.2
92%
15 Ratings

Device sync

N/A
0 Ratings
9.1
91%
15 Ratings

Attribute Ratings

  • Google Chat is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.3

ContactOffice

73%
3 Ratings
8.7

Google Chat

87%
17 Ratings

Likelihood to Renew

ContactOffice

N/A
0 Ratings
10.0

Google Chat

100%
1 Rating

Usability

ContactOffice

N/A
0 Ratings
8.0

Google Chat

80%
2 Ratings

Support Rating

ContactOffice

N/A
0 Ratings
7.2

Google Chat

72%
3 Ratings

Likelihood to Recommend

ContactOffice

1. Its cloud-based messaging and collaboration suite includes among others an email solution, calendars, address books, documents, polling tool and more.2. Handling big data, managing events, and reminders. 3. Rich API allowing for a deep integration of the Contact Office applications.4. Universal access to your data through desktop and mobile. 5. Almost every device supported.
Anonymous | TrustRadius Reviewer

Google Chat

Well suited for businesses of all sizes. HOWEVER, I would say keep the chat groups limited at the departmental level, ensure that your moderator or the individual responsible for the group keeps it on topic, and have your IT team monitor it from time to time. Google Chat gets used so much in our organization that we have rules and regs in our Employee Handbook regarding its proper use (and when used PROPERLY, it can be very effective).
Ryan Mays | TrustRadius Reviewer

Pros

ContactOffice

  • Can use it from anywhere, can access your documents, emails and others.
  • Can message your group and arrange meetings, and it will notify you.
  • Can manage tasks.
  • Fairly good customer support
Anonymous | TrustRadius Reviewer

Google Chat

  • Google Hangouts Chat allows you to send and receive messages real time with emoticons that can help you express your mood.
  • You can download and upload image file that can be use for business process and more.
  • Google Hangouts Chat also allows you to make a calls to reach other users.What I like the most is the awesome screen sharing while on call.
Anonymous | TrustRadius Reviewer

Cons

ContactOffice

  • Data safety concerns
RANDHIR KUMAR | TrustRadius Reviewer

Google Chat

  • I wish it was easier to turn the sound off, I hate being in meetings and my chat is blowing up.
  • Needing to "accept" a chat invite from someone within my org seems counter-intuitive.
  • Some people have trouble getting their notifications before midnight, somehow?
  • Prior to downloading the app, group messages didn't come up for me on my computer.
Anonymous | TrustRadius Reviewer

Pricing Details

ContactOffice

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

Google Chat

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

ContactOffice

No score
No answers yet
No answers on this topic

Google Chat

Google Chat 8.0
Based on 2 answers
It's not perfect. There are occasional glitches, drop-outs, and it takes a bit to get everything loaded and working. But it is significantly better than Zoom or GoToMeeting when you're in instructional settings. I know my teacher friends here like it and the administrators and parents seem to be satisfied too.
Kristi R-C, CTS, CQT | TrustRadius Reviewer

Support Rating

ContactOffice

No score
No answers yet
No answers on this topic

Google Chat

Google Chat 7.2
Based on 3 answers
I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
Kristi R-C, CTS, CQT | TrustRadius Reviewer

Alternatives Considered

ContactOffice

ContactOffice handles almost all data, all files like doc, pdf, mp3 etc. Task management. Worksection is an all-around project management app that gives users visibility and organization. ContactOffice is a contact management software that helps you to easily manage your data from any computer with a web browser. Worksection is Free: no charge. ContactOffice offers four plans for its Individual version. ContactOffice has more supported Integrations than Worksection.
Anonymous | TrustRadius Reviewer

Google Chat

Prior to Google Hangouts, our company used Spark. Spark was not integrated into our email, therefore it couldn't be easily accessed in the same browser. With Spark we also couldn't search our emails for keywords in a conversation, searching had to be done manually. The one feature I enjoyed about Spark was a request to get a user's attention: If I had an urgent question and I wanted to ensure the recipient saw my message/question, I would request their attention and the message screen would pop up on their screen.
Anonymous | TrustRadius Reviewer

Return on Investment

ContactOffice

  • Can get documents from anywhere if you forgot your files.
  • Can connect with anyone in your group, chat, share ideas, and requirements in a single instance.
Anonymous | TrustRadius Reviewer

Google Chat

  • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
  • I hope we can make it on our own choice of colors to heightened workers vibe
  • It is connected to your email
Vianne Marie Abulucion | TrustRadius Reviewer

Screenshots

Add comparison