What users are saying about
4 Ratings
15 Ratings
4 Ratings
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Score 7.1 out of 100
15 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

ContactOffice

1. Its cloud-based messaging and collaboration suite includes among others an email solution, calendars, address books, documents, polling tool and more.2. Handling big data, managing events, and reminders. 3. Rich API allowing for a deep integration of the Contact Office applications.4. Universal access to your data through desktop and mobile. 5. Almost every device supported.
Anonymous | TrustRadius Reviewer

Google Chat

I would highly recommend Google hangouts. It is extremely helpful in increasing communication, especially in an environment like the one we have here. We are a mobile workplace, with a lot of employees that work from home or in the field, and Google Hangouts helps connect everyone. It is the easiest way for people to quickly get answers or to make others aware of breaks, etc. As someone who hates talking on the phone, Google Hangouts is my preferred method of communication.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

ContactOffice
7.8
Google Chat
8.7
Task Management
ContactOffice
8.7
Google Chat
Gantt Charts
ContactOffice
7.1
Google Chat
Scheduling
ContactOffice
8.1
Google Chat
Workflow Automation
ContactOffice
7.1
Google Chat
Mobile Access
ContactOffice
7.3
Google Chat
9.0
Search
ContactOffice
7.1
Google Chat
8.3
Visual planning tools
ContactOffice
9.0
Google Chat

Communication

ContactOffice
7.9
Google Chat
8.5
Chat
ContactOffice
8.7
Google Chat
9.0
Notifications
ContactOffice
8.7
Google Chat
8.3
Discussions
ContactOffice
9.0
Google Chat
8.0
Surveys
ContactOffice
8.6
Google Chat
7.5
Internal knowledgebase
ContactOffice
8.0
Google Chat
8.0
Integrates with GoToMeeting
ContactOffice
7.0
Google Chat
Integrates with Gmail and Google Hangouts
ContactOffice
6.0
Google Chat
10.0
Integrates with Outlook
ContactOffice
7.0
Google Chat

File Sharing & Management

ContactOffice
7.9
Google Chat
7.1
Versioning
ContactOffice
7.8
Google Chat
5.0
Video files
ContactOffice
7.4
Google Chat
6.0
Audio files
ContactOffice
8.1
Google Chat
6.0
Document collaboration
ContactOffice
9.0
Google Chat
7.0
Access control
ContactOffice
8.1
Google Chat
8.0
Advanced security features
ContactOffice
7.0
Google Chat
8.0
Integrates with Google Drive
ContactOffice
7.9
Google Chat
8.5
Device sync
ContactOffice
Google Chat
8.0

Pros

ContactOffice

  • Can use it from anywhere, can access your documents, emails and others.
  • Can message your group and arrange meetings, and it will notify you.
  • Can manage tasks.
  • Fairly good customer support
Anonymous | TrustRadius Reviewer

Google Chat

  • Audio calls
  • Chat
  • Rooms
  • Video call
  • Meetings
Anonymous | TrustRadius Reviewer

Cons

ContactOffice

  • Data safety concerns
RANDHIR KUMAR | TrustRadius Reviewer

Google Chat

  • I'm not convinced about the security
  • Often "laggy"
  • Audio isn't consistently good--better with headset mic
Kristi R-C, CTS, CQT | TrustRadius Reviewer

Usability

ContactOffice

No score
No answers yet
No answers on this topic

Google Chat

Google Chat 8.0
Based on 2 answers
It is easy to use and the overall UX is really good.
Anonymous | TrustRadius Reviewer

Support Rating

ContactOffice

No score
No answers yet
No answers on this topic

Google Chat

Google Chat 7.0
Based on 3 answers
I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
Kristi R-C, CTS, CQT | TrustRadius Reviewer

Alternatives Considered

ContactOffice

ContactOffice handles almost all data, all files like doc, pdf, mp3 etc. Task management. Worksection is an all-around project management app that gives users visibility and organization. ContactOffice is a contact management software that helps you to easily manage your data from any computer with a web browser. Worksection is Free: no charge. ContactOffice offers four plans for its Individual version. ContactOffice has more supported Integrations than Worksection.
Anonymous | TrustRadius Reviewer

Google Chat

Prior to Google Hangouts, our company used Spark. Spark was not integrated into our email, therefore it couldn't be easily accessed in the same browser. With Spark we also couldn't search our emails for keywords in a conversation, searching had to be done manually. The one feature I enjoyed about Spark was a request to get a user's attention: If I had an urgent question and I wanted to ensure the recipient saw my message/question, I would request their attention and the message screen would pop up on their screen.
Anonymous | TrustRadius Reviewer

Return on Investment

ContactOffice

  • Can get documents from anywhere if you forgot your files.
  • Can connect with anyone in your group, chat, share ideas, and requirements in a single instance.
Anonymous | TrustRadius Reviewer

Google Chat

  • Creates efficiencies in communication.
  • Helps for multi-tasking, resulting in less staff needed.
  • Encourages workplace gossip which has a negative effect.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ContactOffice

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Google Chat

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ContactOffice
7.3
Google Chat
8.7

Usability

ContactOffice
Google Chat
8.0

Support Rating

ContactOffice
Google Chat
7.0

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