ContactOffice vs Google Chat

Likelihood to Recommend

1. Its cloud-based messaging and collaboration suite includes among others an email solution, calendars, address books, documents, polling tool and more.2. Handling big data, managing events, and reminders. 3. Rich API allowing for a deep integration of the Contact Office applications.4. Universal access to your data through desktop and mobile. 5. Almost every device supported.

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Verified User

Engineer in Information Technology

Internet Company, 11-50 employees

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I would highly recommend Google hangouts. It is extremely helpful in increasing communication, especially in an environment like the one we have here. We are a mobile workplace, with a lot of employees that work from home or in the field, and Google Hangouts helps connect everyone. It is the easiest way for people to quickly get answers or to make others aware of breaks, etc. As someone who hates talking on the phone, Google Hangouts is my preferred method of communication.

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Verified User

C-Level Executive in Customer Service

Hospital & Health Care Company, 51-200 employees

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Feature Rating Comparison

ContactOffice

Google Chat

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

ContactOffice

Google Chat

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

ContactOffice

Google Chat

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

Can use it from anywhere, can access your documents, emails and others.
Can message your group and arrange meetings, and it will notify you.
Can manage tasks.
Fairly good customer support

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Verified User

Engineer in Engineering

Construction Company, 10,001+ employees

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Audio calls
Chat
Rooms
Video call
Meetings

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Verified User

Engineer in Engineering

Information Technology & Services Company, 201-500 employees

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Cons

Data safety concerns

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RANDHIR KUMAR

UI Designer

ANS CommerceInternet, 51-200 employees

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I'm not convinced about the security
Often "laggy"
Audio isn't consistently good--better with headset mic

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Kristi R-C, CTS, CQT

Electrician/Props/Wardrobe/Makeup Artist/Wigs

IATSEInformation Technology & Services, 11-50 employees

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Usability

No score

No answers yet

No answers on this topic

Google Chat 8.0

Based on 2 answers

It is easy to use and the overall UX is really good.

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Verified User

Engineer in Engineering

Information Technology & Services Company, 201-500 employees

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Support Rating

No score

No answers yet

No answers on this topic

Google Chat 7.0

Based on 3 answers

I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.

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Kristi R-C, CTS, CQT

Electrician/Props/Wardrobe/Makeup Artist/Wigs

IATSEInformation Technology & Services, 11-50 employees

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Alternatives Considered

ContactOffice handles almost all data, all files like doc, pdf, mp3 etc. Task management. Worksection is an all-around project management app that gives users visibility and organization. ContactOffice is a contact management software that helps you to easily manage your data from any computer with a web browser. Worksection is Free: no charge. ContactOffice offers four plans for its Individual version. ContactOffice has more supported Integrations than Worksection.

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Verified User

Engineer in Information Technology

Internet Company, 11-50 employees

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Prior to Google Hangouts, our company used Spark. Spark was not integrated into our email, therefore it couldn't be easily accessed in the same browser. With Spark we also couldn't search our emails for keywords in a conversation, searching had to be done manually. The one feature I enjoyed about Spark was a request to get a user's attention: If I had an urgent question and I wanted to ensure the recipient saw my message/question, I would request their attention and the message screen would pop up on their screen.

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Verified User

C-Level Executive in Customer Service

Hospital & Health Care Company, 51-200 employees

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Return on Investment

Can get documents from anywhere if you forgot your files.
Can connect with anyone in your group, chat, share ideas, and requirements in a single instance.

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Verified User

Engineer in Engineering

Construction Company, 10,001+ employees

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Creates efficiencies in communication.
Helps for multi-tasking, resulting in less staff needed.
Encourages workplace gossip which has a negative effect.

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Verified User

C-Level Executive in Customer Service

Hospital & Health Care Company, 51-200 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

ContactOffice

Google Chat

ContactOffice

Google Chat

ContactOffice

Google Chat

Likelihood to Recommend

ContactOffice

Google Chat

Feature Rating Comparison

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

ContactOffice

Google Chat

Cons

ContactOffice

Google Chat

Usability

ContactOffice

Google Chat

Support Rating

ContactOffice

Google Chat

Alternatives Considered

ContactOffice

Google Chat

Return on Investment

ContactOffice

Google Chat

Screenshots

ContactOffice

Google Chat

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

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