What users are saying about
2 Ratings
Top Rated
52 Ratings
2 Ratings
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Score 8 out of 100
Top Rated
52 Ratings
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Score 6.9 out of 100

Likelihood to Recommend

ContractRoom

ContractRoom is the best software in market to use for all contracting requirements. ContractRoom can build environment according to their clients contracting process.
Prabhjyot Singh | TrustRadius Reviewer

Coupa

Our main goals were to drive value by focusing on adoption by all, increased visibility in spend, and compliance. Coupa is very easy to use and does not feel like an ERP. Our end users like the easy to use, intuitive interface. A side benefit that we have experienced is that we were able to get rid of a shadow system that our IT department was using to track spending. They are able to use Coupa to track committed and actual spend and reconcile it their budgets and forecasts.
JR Miller | TrustRadius Reviewer

Feature Rating Comparison

Contract Authoring

ContractRoom
8.8
Coupa
Contract creation
ContractRoom
9.0
Coupa
Contract templates
ContractRoom
8.0
Coupa
Clause library/saved fields
ContractRoom
9.0
Coupa
Guided logic
ContractRoom
9.0
Coupa

Contract Collaboration

ContractRoom
9.0
Coupa
Contract sharing
ContractRoom
9.0
Coupa
Contract editing
ContractRoom
9.0
Coupa
Collaborating on contracts
ContractRoom
10.0
Coupa
MS Word plug-in
ContractRoom
8.0
Coupa
Approval process
ContractRoom
10.0
Coupa
Interdepartmental workflows
ContractRoom
8.0
Coupa

Contract Monitoring

ContractRoom
9.4
Coupa
Contract database
ContractRoom
9.0
Coupa
Legacy contracts
ContractRoom
10.0
Coupa
Contract search
ContractRoom
10.0
Coupa
Contract milestone reminders & alerts
ContractRoom
10.0
Coupa
Custom contract reports
ContractRoom
9.0
Coupa
Tracking contract status
ContractRoom
9.0
Coupa
Compliance check
ContractRoom
9.0
Coupa

Pros

ContractRoom

  • It helps to manage contracts online and also give option to work offline. This way user can manage their contracting needs the way they want.
  • It provide electronic signatures facility within the system so the process will not be stuck anywhere. Simplify the eSignature and manuall signature process.
  • The conditional drafting feature of ContractRoom allow us to use or modify the framework requirements which simplifies the end user need.
Prabhjyot Singh | TrustRadius Reviewer

Coupa

  • Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
  • No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
  • Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
  • SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
  • Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.
Scott Coleman CPSM, CPSD, C.P.M | TrustRadius Reviewer

Cons

ContractRoom

  • Reporting functionality needs to be improved. Extraction of reports is sometimes difficult due to limited options for search criteria.
  • ContractRoom is new system so it is normal to get stuck sometimes but this will get resolved in their new release.
  • Sometimes its advanced search function doesn't work properly. But when we report it, it gets fixed in real time. So this is something that needs to be addressed. Otherwise the product is very useful.
Prabhjyot Singh | TrustRadius Reviewer

Coupa

  • Implementation using a third-party consultant was a mistake. Maybe we had the wrong consultants assigned to us but make sure you understand who is doing the implementation. Implementation is costly but extremely important.
  • We often can have small issues with approval chains and they are hard to figure out. If there was more information on how to understand approval chains without reaching out to support, it would help.
Paul Wetterholm | TrustRadius Reviewer

Alternatives Considered

ContractRoom

ContractRoom is a subscription base model which helps have access to this software without having any financial impact to our business. We can purchase the license that we want and pay accordingly.
Prabhjyot Singh | TrustRadius Reviewer

Coupa

Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
Robyn Mankoski | TrustRadius Reviewer

Return on Investment

ContractRoom

  • ContractRoom has had a positive impact on our internal business following within our organization.
  • ContractRoom is a subscription-based model making it easy to use.
  • ContractRoom provide complete customer support which is again a plus.
Prabhjyot Singh | TrustRadius Reviewer

Coupa

  • The easy internal process to find. Given this is the same for all teams, I'd guess there is a positive impact from our Finance Team as they only have one tool they have to manage, pull reporting from, etc.
  • Frustrating process, as mentioned at times this can be a frustrating tool to use, which I think causes a lot of employees (who are not on the Finance Team) to direct undue frustration towards the Finance Team, creating avoidable tensions.
Rachel Friedlander-Holm | TrustRadius Reviewer

Screenshots

Pricing Details

ContractRoom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Coupa

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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