ContractWorks, An Onit Product vs. Coupa

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ContractWorks, An Onit Product
Score 8.7 out of 10
N/A
ContractWorks aims to make executing, storing, and tracking corporate agreements easier and more accessible to businesses and teams of all sizes, by providing what they describe as a quick implementation, an easy-to-use interface, and pricing starting at $700/month for unlimited users. In addition to features needed to manage agreements, users get a team of support professionals to help get the most out of their contract portfolio. Smart Document Tagging & Customizable…
$700
per month Billed Annually
Coupa
Score 7.4 out of 10
N/A
Coupa’s cloud-native Business Spend Management (BSM) platform provides end-to-end processes that helps drive collaboration across for every business leader from supply chain, procurement, finance, treasury, compliance, and IT and supply chain leaders to help their companies to get the visibility and control they need to spend smarter, mitigate risk, and improve resilience. A unified platform approach frees up IT from complex integrations to help leaders deliver on these goals.N/A
Pricing
ContractWorks, An Onit ProductCoupa
Editions & Modules
Standard
$700/month
Unlimited users, 2500 documents, 5 e-sign licenses
Professional
$900/month
Unlimited users, 10,000 documents, 10 e-sign licenses
Premium
$2000/month
Unlimited users, unlimited documents, 20 e-sign licenses
No answers on this topic
Offerings
Pricing Offerings
ContractWorks, An Onit ProductCoupa
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContractWorks offers low, transparent pricing plans to meet the needs and budget of any business.
More Pricing Information
Community Pulse
ContractWorks, An Onit ProductCoupa
Considered Both Products
ContractWorks, An Onit Product
Chose ContractWorks, An Onit Product
Read my points before. Cost, features, ease of use.
Coupa

No answer on this topic

Top Pros
Top Cons
Features
ContractWorks, An Onit ProductCoupa
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
ContractWorks, An Onit Product
8.0
4 Ratings
4% below category average
Coupa
-
Ratings
Contract sharing8.04 Ratings00 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
ContractWorks, An Onit Product
8.6
6 Ratings
1% above category average
Coupa
-
Ratings
Contract database8.96 Ratings00 Ratings
Contract search8.96 Ratings00 Ratings
Contract milestone reminders & alerts8.66 Ratings00 Ratings
Custom contract reports7.85 Ratings00 Ratings
Tracking contract status8.45 Ratings00 Ratings
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ContractWorks, An Onit ProductCoupa
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User Ratings
ContractWorks, An Onit ProductCoupa
Likelihood to Recommend
9.1
(6 ratings)
5.5
(25 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Usability
8.7
(6 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
8.9
(6 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
ContractWorks, An Onit ProductCoupa
Likelihood to Recommend
SecureDocs, An Onit Company
[A] user-friendly platform that allows multiple users to store and organize documents across various departments within the company for easy access. [A] tagging feature is a helpful tool in sending reminders for upcoming renewals, etc.
Read full review
Coupa Software
I am new to customer-supplier portals in my career. I use several different ones in my current role, including Ariba and Tipalti. To be honest, I don't really enjoy the user experience of any of them. I can see how larger companies may benefit from their services but for my current role submitting invoices on them and filling out vendor information requests seems somewhat clunky to me. When I'm in Coupa, the easiest, most non-clunky process for me is when I'm successfully connected with a customer who has successfully created their purchase order and I can easily upload my invoice to said PO. To me, emailing customer invoices directly to the customer from our invoicing system seems like the easier route of delivering an invoice. I suppose it is helpful and reassuring to know that an invoice has been successfully uploaded into a company's system rather than waiting to find out if your emailed invoice made it to the correct department for payment processing.
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Pros
SecureDocs, An Onit Company
  • Managing renewals[.]
  • Managing timed fee increases[.]
  • Easy storing and retrieval of contracts[.]
  • Manage roles to determine who sees what. Very granular.
  • [The] signature process is quite powerful, and because it's integrated comes with management.
Read full review
Coupa Software
  • Coupa is easy to use, however, we had to teach our end users about procurement. They are not used to conducting an RFP, onboarding a supplier, or preparing a PO. This is the change management that our employees had to be prepared to understand. The Shelby Group helped us with the implementation.
  • The hardest part was the integration between NetSuite and Coupa. We wanted to have a dynamic tight integration between the two solutions. If we adjusted the chart of accounts or added a new supplier we wanted it to be able to done in both systems and be available immediately in both systems. We used a partner called SuiteSkies to accomplish this dynamic integration.
  • We’ve been able to manage the implementation and maintenance with a very lean IT group.
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Cons
SecureDocs, An Onit Company
  • Allowing changes to documents midway through approvals/signatures.
  • More sophisticated interface for searching in document text would be nice.
  • Some ability to restart agreements that have been declined by intermediate approvers would be nice also.
Read full review
Coupa Software
  • Support Team - A little slow in responding. I think the tool is so configurable that they struggle with figuring out what is causing certain issues that are being submitted on the portal.
  • I'd love for the Sourcing Module to be able to support larger events. There seems to be a limit on the number of lines each event can support and as a growing retailer, our store count dictates we have room to grow and that each store is represented in the bid process.
  • Would like to see the ability to issue multiple POs for a single item to multiple locations. The tool may do this but I know I can't and it may be due to how we interface with our ERP.
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Likelihood to Renew
SecureDocs, An Onit Company
Current Supply Chain users find great value in ContractWorks. We've been able to demonstrate a better, faster, efficient, cost effective way to solve document and data requirements. ContractWorks is gaining greater interest and acceptance across the Enterprise.
Read full review
Coupa Software
No answers on this topic
Usability
SecureDocs, An Onit Company
If you can browse [folder-based] software, then you are good to go from the start. [On] more than one occasion I have offered a tour to new users, just to be told: "thank you, I got it this is easy to use". [The search] feature works exactly as expected, [making] your life so much easier.
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Coupa Software
No answers on this topic
Reliability and Availability
SecureDocs, An Onit Company
I've never heard that we've had an outage or error and I 'm in ContractWorks days, evenings and weekends.
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Coupa Software
No answers on this topic
Performance
SecureDocs, An Onit Company
We haven't integrated ContractWorks with other systems. Otherwise, reasonably sized documents load fairly quickly and reports extract quickly. I work remotely sometimes it takes an extra minute
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Coupa Software
No answers on this topic
Support Rating
SecureDocs, An Onit Company
My questions are answered just about immediately, and this is true for all members of my team who have reached out for support. Furthermore, when we have asked about features that do not yet exist, we received detailed commentary from the company and its developers letting us know whether we could realistically expect any of those features to come to be. I am beyond satisfied with support.
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Coupa Software
No answers on this topic
Alternatives Considered
SecureDocs, An Onit Company
ContractWorks is the sole software that I have used. Prior to this, I used a spreadsheet and Outlook notifications to manage contract milestones.
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Coupa Software
Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
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Scalability
SecureDocs, An Onit Company
Tasked with finding a cost conscious Contract Management platform, we knew change and acceptance across the Enterprise would come slow. Using ContractWorks means not overspending in initial months with fewer users. As our core group becomes more proficient and we demonstrate/prove ease of use to other departments with scale up use and cost together
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Coupa Software
No answers on this topic
Return on Investment
SecureDocs, An Onit Company
  • It has opened up a lot of time that contract managers/administrators wasted.
  • Added efficiencies and the ability to manage contracts remotely.
Read full review
Coupa Software
  • It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
  • Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
  • Ease of use has led to mass adoption and more prompt processing of expenses
Read full review
ScreenShots

ContractWorks, An Onit Product Screenshots

Screenshot of ContractWorks can be used to create custom "tags" to track important contract information that becomes searchable and reportable.Screenshot of In ContractWorks users can set unlimited notifications on any milestone date and receive email alerts for deadlines, or review alerts on a calendar.Screenshot of With ContractWorks built-in electronic signature feature one can see the status of documents out for signature.Screenshot of ContractWorks can be used to create reports on any data-point.  The reports can be saved, scheduled, exported, and shared.Screenshot of Contracts are dragged and dropped into the system.Screenshot of ContractWorks allows users to create custom "tags" to track important contract information that becomes searchable and reportable.

Coupa Screenshots

Screenshot of Transform your company’s supply chain planning from running one-off projects to a consistent and repeatable process.Screenshot of Efficiently capture data for apples-to-apples comparisons of suppliers across business requirements, risk factors, ESG, and costs to find the best solution.Screenshot of Understand supplier relationships, ensure that the right mitigation is in place, and onboard suppliers. Use trusted data services, Community.ai, and performance feedback to spot risk and optimize relationships over time.Screenshot of Bring the results of sourcing events and risk vetting together to quickly formalize agreements without costly omissions or delays.Screenshot of Give users an easy experience for all types of goods, services, and contingent worker needs while bubbling up ESG and other favored suppliers. Streamline budget checks and approvals simple emails to get move spend pre-approved, on-contract, and under control.Screenshot of Give suppliers a variety of options for submitting e-invoices — all without fees and in compliance with VAT and global regulations. Boost supplier adoption of e-invoicing by giving visibility into status of invoice approval and digital payments.