What users are saying about
2 Ratings
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Score 8 out of 100
24 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Really Simple Systems

[It's well suited for] connecting opportunities to multiple accounts/contacts. For example, I have opportunities that are related to customers and "influencers" alike. There is a cross-pollination that should easily occur. There are multiple parties to an opportunity that must be related.Also, easy porting of contact and phone information to tasks.
Carlos Lemos | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
Really Simple Systems
7.6
Customer data management / contact management
ConvergeHub
9.0
Really Simple Systems
8.1
Workflow management
ConvergeHub
9.0
Really Simple Systems
10.0
Territory management
ConvergeHub
8.0
Really Simple Systems
Opportunity management
ConvergeHub
9.0
Really Simple Systems
7.4
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
Really Simple Systems
5.1
Contract management
ConvergeHub
8.0
Really Simple Systems
Quote & order management
ConvergeHub
9.0
Really Simple Systems
Interaction tracking
ConvergeHub
8.0
Really Simple Systems
7.3
Channel / partner relationship management
ConvergeHub
8.0
Really Simple Systems

Customer Service & Support

ConvergeHub
7.0
Really Simple Systems
8.4
Case management
ConvergeHub
7.0
Really Simple Systems
8.3
Help desk management
ConvergeHub
Really Simple Systems
8.5

Marketing Automation

ConvergeHub
9.0
Really Simple Systems
6.7
Lead management
ConvergeHub
9.0
Really Simple Systems
6.8
Email marketing
ConvergeHub
9.0
Really Simple Systems
6.7

CRM Project Management

ConvergeHub
9.0
Really Simple Systems
7.6
Task management
ConvergeHub
9.0
Really Simple Systems
8.1
Billing and invoicing management
ConvergeHub
9.0
Really Simple Systems
Reporting
ConvergeHub
9.0
Really Simple Systems
7.1

CRM Reporting & Analytics

ConvergeHub
8.0
Really Simple Systems
7.7
Pipeline visualization
ConvergeHub
8.0
Really Simple Systems
8.0
Customizable reports
ConvergeHub
8.0
Really Simple Systems
7.9
Forecasting
ConvergeHub
Really Simple Systems
7.3

Customization

ConvergeHub
7.5
Really Simple Systems
8.2
Custom fields
ConvergeHub
8.0
Really Simple Systems
8.3
API for custom integration
ConvergeHub
7.0
Really Simple Systems
7.6
Custom objects
ConvergeHub
Really Simple Systems
8.5

Platform

ConvergeHub
9.0
Really Simple Systems
7.6
Mobile access
ConvergeHub
9.0
Really Simple Systems
7.6

Security

ConvergeHub
9.0
Really Simple Systems
7.9
Role-based user permissions
ConvergeHub
9.0
Really Simple Systems
7.9

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Really Simple Systems

  • Customer Service is EXCELLENT! Fast response time, professional, and helpful.
  • Platform is very intuitive and love the FREE WEBINARS they offer. Really Simple Systems gave us some ideas of how to use their product that we hadn't thought of ourselves.
  • Very reasonably priced even at the Enterprise level, which we have chosen for our company.
Niki Dealey | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Really Simple Systems

  • Wish I could sort by tags a bit easier. I manage this by using their Reports feature. But I would like to assign the same task to a list of prospects with the same tag, and the only way I can do that is to either add the task one-by-one or export a report with all the accounts with that tag, add the task in excel, and then import it. Not ideal.
Alison Meredith | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Really Simple Systems

RSS was just significantly cheaper, I was able to manage everything myself, and I didn't get bogged down with an implementation team. I spent probably 5% of what I would have spent on these larger systems. I also really like the fact that I am not "tied" to RSS, and can switch to a more expensive, tailored CRM when the time is right.
Anonymous | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Really Simple Systems

  • A very positive effect on our understanding of our customers and what kind of events are working well at the venue and which aren't. This will allow us to work more smartly when responsive to enquiries, improving our overall productivity.
  • Very positive impact on our current review of marketing and sales strategy.
Freya Vaughan  | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Really Simple Systems

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Really Simple Systems Editions & Modules

Edition
Starter$151
Professional$332
Enterprise$503
Free CRM$04
  1. per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
  2. per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
  3. per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules
  4. 2 Users and 100 Company Records
Additional Pricing Details
All plans include free customer support and setup help.

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
Really Simple Systems
8.0

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