What users are saying about
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.4 out of 100
Based on 18 reviews and ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.9 out of 100
Based on 3 reviews and ratings
Feature Set Ratings
Testing and Experimentation

9.0
Convert Experiences
90%
Mapp Intelligence, powered by Webtrekk
Feature Set Not Supported
N/A
Convert Experiences ranks higher in 19/19 features
Convert Experiences ranks higher in 19/19 features
a/b experiment testing

9.7
97%
9 Ratings
N/A
0 Ratings
Split URL testing

7.9
79%
8 Ratings
N/A
0 Ratings
Multivariate testing

9.7
97%
9 Ratings
N/A
0 Ratings
Multi-page/funnel testing

9.7
97%
8 Ratings
N/A
0 Ratings
Cross-browser testing

9.9
99%
5 Ratings
N/A
0 Ratings
Mobile app testing

9.1
91%
3 Ratings
N/A
0 Ratings
Test significance

9.7
97%
9 Ratings
N/A
0 Ratings
Visual / WYSIWYG editor

8.1
81%
7 Ratings
N/A
0 Ratings
Advanced code editor

9.7
97%
8 Ratings
N/A
0 Ratings
Page surveys

9.1
91%
1 Rating
N/A
0 Ratings
Visitor recordings

9.1
91%
1 Rating
N/A
0 Ratings
Preview mode

7.7
77%
6 Ratings
N/A
0 Ratings
Test duration calculator

7.4
74%
6 Ratings
N/A
0 Ratings
Experiment scheduler

6.9
69%
5 Ratings
N/A
0 Ratings
Experiment workflow and approval

9.1
91%
2 Ratings
N/A
0 Ratings
Dynamic experiment activation

8.9
89%
2 Ratings
N/A
0 Ratings
Client-side tests

9.9
99%
5 Ratings
N/A
0 Ratings
Server-side tests

8.9
89%
3 Ratings
N/A
0 Ratings
Mutually exclusive tests

9.5
95%
2 Ratings
N/A
0 Ratings
Audience Segmentation & Targeting

8.7
Convert Experiences
87%
Mapp Intelligence, powered by Webtrekk
Feature Set Not Supported
N/A
Convert Experiences ranks higher in 4/4 features
Convert Experiences ranks higher in 4/4 features
Standard visitor segmentation

9.6
96%
8 Ratings
N/A
0 Ratings
Behavioral visitor segmentation

9.6
96%
7 Ratings
N/A
0 Ratings
Traffic allocation control

7.1
71%
8 Ratings
N/A
0 Ratings
Website personalization

8.5
85%
7 Ratings
N/A
0 Ratings
Results and Analysis

9.2
Convert Experiences
92%
Mapp Intelligence, powered by Webtrekk
Feature Set Not Supported
N/A
Convert Experiences ranks higher in 10/10 features
Convert Experiences ranks higher in 10/10 features
Heatmap tool

9.1
91%
1 Rating
N/A
0 Ratings
Click analytics

10.0
100%
3 Ratings
N/A
0 Ratings
Scroll maps

9.1
91%
1 Rating
N/A
0 Ratings
Form fill analysis

9.1
91%
1 Rating
N/A
0 Ratings
Conversion tracking

9.9
99%
7 Ratings
N/A
0 Ratings
Goal tracking

9.5
95%
8 Ratings
N/A
0 Ratings
Test reporting

9.8
98%
7 Ratings
N/A
0 Ratings
Results segmentation

9.3
93%
6 Ratings
N/A
0 Ratings
CSV export

9.2
92%
4 Ratings
N/A
0 Ratings
Experiments results dashboard

7.2
72%
8 Ratings
N/A
0 Ratings
Attribute Ratings
- Convert Experiences is rated higher in 1 area: Support Rating
- Mapp Intelligence, powered by Webtrekk is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

9.8
Convert Experiences
98%
16 Ratings
10.0
Mapp Intelligence, powered by Webtrekk
100%
1 Rating
Likelihood to Renew

9.1
Convert Experiences
91%
1 Rating
Mapp Intelligence, powered by Webtrekk
N/A
0 Ratings
Usability

8.0
Convert Experiences
80%
1 Rating
Mapp Intelligence, powered by Webtrekk
N/A
0 Ratings
Support Rating

9.6
Convert Experiences
96%
17 Ratings
8.0
Mapp Intelligence, powered by Webtrekk
80%
2 Ratings
Likelihood to Recommend
Convert Experiences
Definitely well suited for budget conscious companies that want a solid array of functionality but without having to pay an exorbitant amount. Great for marketing and analytics team members that need the ability to get in and set up tests w/o dev assistance. But, functionality is there for developers to get in and set up more complicated tests.
Senior Consultant
CRO SolutionsMarketing and Advertising, 1-10 employees
Mapp Intelligence, powered by Webtrekk
Webtrekk is a good tool to get insights on your website and app usage. It is possible to get more information on your campaigns and engagements. If Webtrekk is in use with Mapp Engage, it is possible to manage your campaigns with one tool.
It is not possible to use Webtrekk as data lake, but Mapp is actually developing a Customer Data Platform.
Webtrekk (Mapp Intelligence) is a web analytics tool, so it has to be used as web analytics tool.
It is not possible to use Webtrekk as data lake, but Mapp is actually developing a Customer Data Platform.
Webtrekk (Mapp Intelligence) is a web analytics tool, so it has to be used as web analytics tool.
Consultant Digital Intelligence
T-Systems Multimedia Solutions GmbHConsumer Services, 1001-5000 employees
Pros
Convert Experiences
- Over the top powerful Javascript enabled targeting. This feature is called DMP Profiling and is available in the Pro Plan, currently only +$100 more than the plus plan. An article explaining this feature is here for further reading: https://convert.zendesk.com/hc/en-us/articles/206631623-Target-experiment-based-on-a-custom-Javascript-condition-that-evaluates-true-at-a-later-stage. I wrote up a much longer explanation but TR broke it up weirdly. The gist is that you can powerfully use JS to target. This allows me to target users in our SPA in incredibly advanced ways. I can walk their entire history model and assign them an audience value, or I can exclude them. It's MUCH more powerful than just a "Site Area" tool. We recently used it against 900K users to check if they had written a review of their apartment or not yet. This allowed me to only expose the user on the homepage to an experiment that prompted them to write a review while excluding users that couldn't write a review from the experiment (because they had already written one). The experiment converted 50% better than what we do now, generating 9k reviews in a matter of hours.
- Audience targeting IN ADDITION to all that fancy DMP targeting. This means I can define demographics or other data as a qualifier AS WELL as the previously mentioned qualifier. This can be setup in so many ways: Traffic source, Visitor Data, Include / Exclude users part of a current experiment (!!), Date/Time, Device/Browser/OS, JS Conditon
- Real-time reporting that makes sense to the whole company to view. Seriously, I can share a Convert Report to any level of intelligence on my team and they understand what's happening.
- Audiences and Goals are saved as presets, so your entire team can use them. Using the example above, we have an audience called "Wrote a Review" that we exclude from the Review Prompt treatments.
- Their customer support is seriously fast at answering questions. I've never had to wait more than a day.
Growth Lead
Modern MessageComputer Software, 11-50 employees
Mapp Intelligence, powered by Webtrekk
- Good visualization in reports for marketing and c-level.
- Part of the big picture Mapp Suite (Engage Intelligence Aquire).
- Integrated tag management.
- No sampled data.
- It is possible to combine 90% variables and metrics.
Consultant Digital Intelligence
T-Systems Multimedia Solutions GmbHConsumer Services, 1001-5000 employees
Cons
Convert Experiences
- We are aggressive testers and have demanding clients, and if there was any part of the Convert platform where I'd like to see improvement, it would be in the reporting section where I feel a vertical report could present in a more readable fashion to the users.

Verified User
Manager in Information Technology
Marketing & Advertising Company, 1-10 employeesMapp Intelligence, powered by Webtrekk
- Webtrekk (Mapp Intelligence) should invest to go real time or near real time.
- Build more APIs to use 3rd-party data in Webtrekk and use Webtrekk Data in 3rd-party tools.
- Webtrekk should build better click-path-analysis and journeys.
Consultant Digital Intelligence
T-Systems Multimedia Solutions GmbHConsumer Services, 1001-5000 employees
Pricing Details
Convert Experiences
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$999 per month
Convert Experiences Editions & Modules
Edition
EXPERT 1 | $1,3991 |
---|---|
EXPERT 2 | $2,6991 |
GROWTH | $9991 |
- per month
Additional Pricing Details
1. Flexible payment plans - start an annual contract or pay by month. 2. Pricing is not feature dependent. Some features like integrations, goals, Live Logs are necessary to test successfully. This is why we cap by tested users - basically visitors who have been bucketed to see a variation and are unique to that variation. As a result your app tested users are always = your site's net traffic.Mapp Intelligence, powered by Webtrekk
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Mapp Intelligence, powered by Webtrekk Editions & Modules
—
Additional Pricing Details
Pricing is based on traffic volume. There is no setup fee, no yearly license and free customer support.Likelihood to Renew
Convert Experiences
Convert Experiences 9.1
Based on 1 answer
Couldn't live without this, no other tool does precisely what we need them to do
Growth Lead
Modern MessageComputer Software, 11-50 employees
Mapp Intelligence, powered by Webtrekk
No score
No answers yet
No answers on this topic
Usability
Convert Experiences
Convert Experiences 8.0
Based on 1 answer
To use the platform in the context of developing enhanced tests that stretch the platform there is as with most things a learning curve. However, if you're a casual user or have standard experiments that you wish to run you would be easily able to hit the ground running.

Verified User
Manager in Information Technology
Marketing & Advertising Company, 1-10 employeesMapp Intelligence, powered by Webtrekk
No score
No answers yet
No answers on this topic
Support Rating
Convert Experiences
Convert Experiences 9.6
Based on 17 answers
I use support only in very emergency cases. The support hasn't been very helpful and suggests the problem is on my site
CRO, UX and GA specialist
From Poland With DevRetail, 11-50 employees
Mapp Intelligence, powered by Webtrekk
Mapp Intelligence, powered by Webtrekk 8.0
Based on 2 answers
We are talking weekly to our Partner Manager. We are Webtrekk experts, so we don't use much direct support.
Consultant Digital Intelligence
T-Systems Multimedia Solutions GmbHConsumer Services, 1001-5000 employees
Alternatives Considered
Convert Experiences
Convert was selected based on price point, feature set, and UI/UX. All three are very friendly to new testers and small to mid-market size companies. Their UI and tool workflow is the best out of all of the non-enterprise solutions that I have tried. There is some small room for improvement, but that only really affects power users or tests that require significant coding/development work to execute.
Founder & CEO
Corvus CROInternet, 1-10 employees
Mapp Intelligence, powered by Webtrekk
Webtrekk is a German company, in the U.S. company Mapp. It is fully GDPR-compliant. It is not expensive compared to Google and Adobe.
Consultant Digital Intelligence
T-Systems Multimedia Solutions GmbHConsumer Services, 1001-5000 employees
Return on Investment
Convert Experiences
- Using Convert has allowed us to make quick decisions on site edits and price changes. Seeing and sharing quick results makes our operations much more profitable.
- Connecting the tests with Shopify has produced very valuable and timely results that we can act upon as soon as we see statistically significant results.
Senior Consultant
CRO SolutionsMarketing and Advertising, 1-10 employees
Mapp Intelligence, powered by Webtrekk
- Get insights into your web data.
- Use the marketing automation for easy use cases (save your money by not using expensive 3rd-party tools for simple marketing automation use cases).
- 1 tool for over 20 apps and 100 websites.
Consultant Digital Intelligence
T-Systems Multimedia Solutions GmbHConsumer Services, 1001-5000 employees