Likelihood to Recommend It has a great parsing feature and the extension is very helpful. Many ATS systems do not support parsing within LinkedIn...this one does. I was sad to see this option go when we finally transitioned. I would almost keep CATS just for the LinkedIn parsing if I knew I could easily get the information OUT of the system once it was there. A good API/webhook would be great, but sadly the API connections don't work well. Our firm also works with companies with multiple sites all across the US. There was never a way to "nest" a location with a parent company. Because of this, being able to research or report on a true client relationship was not possible. It was a very manual process.
Read full review Crelate allows you to quickly import candidates to your database from LinkedIn. Very good resource that is quick and user friendly! Crelate allows an unlimited number of job positings Easy to prioritize your searches Good resource to tracking placements and billing Read full review Pros Simple to implement, SaaS based tool that needs no in-house IT support or resources Customizable reports, labels, fields, applications Affordable No long term contract, month-to-month with ability to cancel anytime Data backups are simple Email directly from the candidate record with response coming into Outlook is easy to configure and creates record and updates status automatically Read full review Crelate has a very useful SMS system where you can engage with candidates via text and receive quick responses Crelate has generally useful widgets such as bookmarks, engagement activities, and ad response tracking Read full review Cons I would like to see either an integration with a robust reporting tool that would allow me to design my own custom reports with a data export or more built-in reporting options. Mobile app is currently mostly just a look-up tool. I would like it to have the ability to do more - add tasks, update pipelines, etc. Read full review Interface isn't great - there's a lot of clicking around required that I wish was streamlined This isn't a self-explanatory platform - you have to dig around a while before you figure out how to use some features, like the filtering of contacts, for example. There's a place that you'd think you filter, but that actually changes the contacts list instead. It often crashes and you have to sign out and sign back in for it to work again. Read full review Likelihood to Renew Our company has been using it and enjoying the benefits for a few years now. Its a perfect system for our end goal of finding the best candidate effectively and being able to track and write reports on our progress.
Read full review It works, but not sure that it's the best/we might try out alternatives first.
Read full review Usability not recruiter friendly. workflow is not good
Read full review Support Rating I've had mixed results with asking for support. Sometimes they gave a quick answer and sometimes my emails were never responded to. Some responses were a single word.
Read full review Usually the Crelate support is very responsive and quick to fix any problems that arise. I've personally seen emails of the threads where Crelate support was quick to resolve problems and act courteously while doing so. While I have never called their line, it seems that their phone support is also well experienced.
Read full review Implementation Rating This is an incredibly easy system to implement. There is no hardware or software required, it's entirely SaaS based. Compared to other systems I've implemented, it's breathtaking. Customization can all be done directly in the tool, there is no need for any involvement of consultants and most of the information you cannot figure out intuitively is covered in the knowledge base
Read full review Alternatives Considered We used to use Sendouts (prior to it being acquired by Bullhorn) - and it wasn't browser based like CATS so instead of being able to access it from a home computer, laptop, mobile phone, etc. you could only use it on the computer with the software uploaded - which is a hindrance. It also wasn't as customizable as CATS. We picked CATS because it the price was right, it was browser-based, had email-integration, and integrates with social media and job posting services to share your jobs with the public.
Read full review Easier to use, modern, supports drag and drop. Easy to set up and use. Fewer keystrokes better support than zoho, not as good (but getting there) as PCR Crelate is a smaller company, nimble and has ear of the customer LIke ability to click and dial! Read full review Return on Investment We went from Excel spreadsheets to using CATS so honestly anything would be an improvement. But CATS has saved tremendous time on an on-going basis in terms of managing the career portal automatically. Being able to log email conversations with the click of a button from Outlook right into CATS has been a time-saver and also has helped numerous times in providing better follow-through to candidates and providing better tracking of candidate interactions and what they have previously said (or not). Read full review Crelate has allowed me to customize my recruiting process for business development. This will be a great ROI moving forward. Crelate links all candidates to the company that they work for. This is extremely important to quickly identify profiles in the database with the companies that they work for. Sounds simple but very important! Quickly interfaces with LinkedIn to important candidates. This makes importing candidates quick and easy! Read full review ScreenShots