Customer Focus is solution that includes order management, inventory management, warehousing, CMS, E-mail marketing, CRM, and general accounting functions. E-Commerce web stores are also included in the solution.
$50
# of stores and users
Dokan
Score9.3 out of 10
Small Businesses (1-50 employees)
Dokan offers a front-end multi-vendor marketplace on WordPress, powered by WooCommerce. According to the vendor, the product enables you to build your own Amazon, Shopify, eBay, Magento-like marketplace in just 30 minutes. FEATURES Marketplace with Independent Stores Frontend Dashboard For Each Seller Earn From Each Sale Product Management Reports (Pro Feature) Coupon Management (Pro Feature) Manage Product…
N/A
Pricing
Customer Focus
Dokan
Editions & Modules
Standard
$50
# of stores and users
Ultimate
$99
# of stores and users
No answers on this topic
Offerings
Pricing Offerings
Customer Focus
Dokan
Free Trial
Yes
Yes
Free/Freemium Version
Yes
Yes
Premium Consulting/Integration Services
Yes
Yes
Entry-level Setup Fee
$249 Site setup and training
No setup fee
Additional Details
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More Pricing Information
Features
Customer Focus
Dokan
Online Storefront
Comparison of Online Storefront features of Customer Focus and Dokan
Feature
Customer Focus
9.2
1 Ratings
16% above category average
Dokan
6.8
1 Ratings
14% below category average
Product catalog & listings
9.01 Ratings
9.01 Ratings
Product management
9.01 Ratings
8.01 Ratings
Bulk product upload
10.01 Ratings
7.01 Ratings
Branding
9.01 Ratings
6.01 Ratings
Mobile storefront
9.01 Ratings
5.01 Ratings
Product variations
9.01 Ratings
5.01 Ratings
Website integration
10.01 Ratings
8.01 Ratings
Visual customization
9.01 Ratings
6.01 Ratings
CMS
9.01 Ratings
7.01 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Customer Focus and Dokan
Feature
Customer Focus
9.0
1 Ratings
16% above category average
Dokan
5.0
1 Ratings
42% below category average
Checkout user experience
9.01 Ratings
5.01 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Customer Focus and Dokan
Feature
Customer Focus
8.0
1 Ratings
4% above category average
Dokan
9.0
1 Ratings
16% above category average
Personalized recommendations
9.01 Ratings
00 Ratings
SEO
7.01 Ratings
9.01 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Customer Focus and Dokan
Today, with a globalized competition and without truce, a company must evaluate and take into account its size, and use this to analyze which of the tools available in the market is more suited to their needs. If it is a small company, you can improve your customer service by incorporating a chat. But a company of national level must evaluate other aspects like: marketing, tastes, preferences, tendencies, etc. To achieve the effective management of relationships with our customers, this technology provides us with effective tools and easy access.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services.
Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet
An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Cost is always an element to consider when purchasing a computer solution, both for the purchase of the software and for its maintenance, many forget about the ongoing support costs that come with software.
Many systems are backed up automatically through the cloud or through some other solution, but not all. So there is a good chance that the data will be lost. it is therefore necessary to take the safe backup forecasts in the event of any unforeseen occurrence and cause us an unpleasant surprise.
There is a difference between being served by a real person when making a phone call, to an automated attention system. Sometimes it is good to make the tasks more automatic, but it is also good to have a little personalized help to avoid losing the human value of relationships.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The support needs to be improved as some of the support representatives do not seem to understand the client's request and keep sending canned responses.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
With the information available, about the clients, the company can know and segment the markets and develop effective and successful marketing campaigns.
With the information the employee can develop more personalized relationships with the client.
This customer service tool facilitated the administrative processes of sales to achieve higher performance and better results in the company.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
