Brevo vs. Customer.io
Brevo vs. Customer.io
Product | Rating | Most Used By | Product Summary | Starting Price |
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Brevo | N/A | Brevo, formerly known as Sendinblue, is the leading customer relationship management (CRM) suite designed to fully cultivate long-term customer relationships and to empower businesses to expand in a fast changing digital world. With Brevo, businesses have a unified view of the customer journey in one easy-to-use platform thanks to intuitive and scalable marketing and CRM tools such as Email, SMS, WhatsApp, Chat, Marketing Automation, Meetings, and much more. | $0 per month | |
Customer.io | Small Businesses (1-50 employees) | Customer.io is a customer engagement platform that enables marketers to build sophisticated automated messaging campaigns. With access to real-time behavioral data, users can create personalized and relevant messages to engage and retain customers. This includes sending emails, push notifications, SMS, in-app messages, and more through a visual building experience. Built for scale, Customer.io boasts users among over 5,300 companies, sending over 17 billion messages per year. | $100 per month |
Brevo | Customer.io | |||||||||||||||
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Editions & Modules |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | SendinBlue pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try SendinBlue with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank! Send up to 40,000 emails per month for just $7.37 -- or send even more emails at great prices. | Essentials: For startups and small teams engaging customers on their mobile and web apps. - Up to 5,000 profiles*, Send Emails, Push, In-App, and SMS, Visual Workflow Builder, Segmentation, Two Workspaces, Email Support, Customer Community Premium: For high-growth companies looking for greater control over their messaging outcomes. - Everything in Essentials, Custom Data + Message Volume, Premium Product Features, Additional Workspaces, 90-day Onboarding Program, Premium Email & Chat Support, Managed Deliverability, Dedicated IPs, Parcel Pro Licenses, HIPAA Compliance Enterprise: For at-scale companies looking to create world-class customer experiences. - Everything in Premium, Managed Infrastructure*, Customer Success Manager, Quarterly Success Reviews, Technical Account Manager*, Audit Logging & Data Governance*, Parcel Business Licenses, Migration Support*, *Available by consultation. | ||||||||||||||
More Pricing Information |
Brevo | Customer.io | |
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Email & Online Marketing |
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Brevo | Customer.io | |
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Small Businesses | Mad Mimi Score 10.0 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | VerticalResponse Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Emma by Marigold Score 8.6 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Brevo | Customer.io | |
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Likelihood to Recommend | 8.7 (210 ratings) | 9.8 (8 ratings) |
Likelihood to Renew | 10.0 (10 ratings) | - (0 ratings) |
Usability | 9.7 (7 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.3 (13 ratings) | - (0 ratings) |
Implementation Rating | 9.1 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Brevo | Customer.io | |
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Likelihood to Recommend | Brevo (Sendinblue, Inc) | Customer.io |
Pros | Brevo (Sendinblue, Inc) | Customer.io |
Cons | Brevo (Sendinblue, Inc) | Customer.io |
Likelihood to Renew | Brevo (Sendinblue, Inc) | Customer.io No answers on this topic |
Usability | Brevo (Sendinblue, Inc) | Customer.io No answers on this topic |
Reliability and Availability | Brevo (Sendinblue, Inc) | Customer.io No answers on this topic |
Performance | Brevo (Sendinblue, Inc) | Customer.io No answers on this topic |
Support Rating | Brevo (Sendinblue, Inc) | Customer.io No answers on this topic |
Implementation Rating | Brevo (Sendinblue, Inc) | Customer.io No answers on this topic |
Alternatives Considered | Brevo (Sendinblue, Inc) | Customer.io |
Scalability | Brevo (Sendinblue, Inc) | Customer.io No answers on this topic |
Return on Investment | Brevo (Sendinblue, Inc) | Customer.io |
ScreenShots | Brevo Screenshots | Customer.io Screenshots |