Cvent Surveys vs. Google Surveys

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cvent Surveys
Score 9.7 out of 10
N/A
Cvent Surveys (formerly Inquisium) is an online survey tool. Cvent's main offering is an event management platform. Cvent Surveys covers several survey use cases, including sample surveys, customer satisfaction & feedback, employee satisfaction & feedback, event feedback, and training & development. Features of the software include survey creation, survey templates, question types, and survey reporting. If you're looking for great online survey software or a feedback management platform, you've…N/A
Google Surveys
Score 7.7 out of 10
N/A
Google Surveys is an app for custom surveys, and is part of Google Apps for Work. The insights from audience targeted surveys can be expressed in instant, easy-to-digest graphs and charts help you make sense of the survey data. Surveys natively integrates with other solutions, allowing you to use data from one product while working in another. Survey responses from real people can be sourced by Google's Opinion Rewards app, where respondents answer questions in exchange for incentives.
$10
per completed survey
Pricing
Cvent SurveysGoogle Surveys
Editions & Modules
No answers on this topic
Surveys
10¢
per completed survey
Offerings
Pricing Offerings
Cvent SurveysGoogle Surveys
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Cvent SurveysGoogle Surveys
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Cvent Surveys
7.6
7 Ratings
2% below category average
Google Surveys
7.5
13 Ratings
4% below category average
Survey templates7.37 Ratings7.013 Ratings
Themes6.86 Ratings7.811 Ratings
Custom logo/branding8.67 Ratings7.710 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Cvent Surveys
8.5
7 Ratings
1% below category average
Google Surveys
8.0
13 Ratings
7% below category average
Changes to live survey8.96 Ratings7.913 Ratings
Question design help8.36 Ratings7.310 Ratings
Multiple question types8.47 Ratings8.713 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Cvent Surveys
7.4
6 Ratings
12% below category average
Google Surveys
8.3
12 Ratings
0% below category average
Survey logic flexibility7.46 Ratings8.312 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Cvent Surveys
7.9
7 Ratings
4% below category average
Google Surveys
8.5
13 Ratings
3% above category average
Response tracking8.27 Ratings8.613 Ratings
Data export8.37 Ratings8.512 Ratings
Standard reports7.47 Ratings8.911 Ratings
Custom reports7.47 Ratings7.79 Ratings
Analytics8.36 Ratings8.711 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Cvent Surveys
8.3
7 Ratings
1% below category average
Google Surveys
8.1
13 Ratings
4% below category average
Access controls8.47 Ratings8.412 Ratings
Compliance8.26 Ratings7.910 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Cvent Surveys
7.5
6 Ratings
8% below category average
Google Surveys
7.9
10 Ratings
3% below category average
Respondent restrictions7.56 Ratings7.59 Ratings
Vendor-offered crowdsourcing00 Ratings8.37 Ratings
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User Ratings
Cvent SurveysGoogle Surveys
Likelihood to Recommend
10.0
(12 ratings)
8.8
(13 ratings)
Likelihood to Renew
9.0
(5 ratings)
-
(0 ratings)
Usability
8.9
(3 ratings)
9.0
(13 ratings)
Support Rating
8.9
(3 ratings)
7.5
(12 ratings)
User Testimonials
Cvent SurveysGoogle Surveys
Likelihood to Recommend
Cvent
Cvent Surveys is well suited for gathering post-event data from the audience. It has easy reporting and gives information from the audience that we would not normally have without speaking to each potential attendee separately. The program also allows us to collect data on flight information using sub questions for attendees.
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Google
Google Surveys is perfect when trying to collaborate with co-workers and find a date & time that works best for them to get together, whether it's for a regular meeting, team photo session, celebratory dinner, or Christmas celebration. It's also great for getting feedback on proposed changes that would affect the team.
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Pros
Cvent
  • Allows for the creation of chapters to easily manage different components of a survey that are targeted to specific individuals based on their program or contractual interaction with our company.
  • The canned reports available from within Cvent have proven most useful. We feel Cvent put a lot of thought into the most common operational types of reports that would benefit organizations without the need for producing adhoc reporting to meet the needs of creating valuable metrics.
  • The invitation process for uploading an invitation file is extremely easy. If automation is not feasible at the given time for the organization, having the ability to upload an invitation file and send out surveys is extremely intuitive and quick.
  • Training videos within Cvent have proven most effective when trying to solve a survey design problem. The videos are easy to locate and are very informative addressing all aspects of survey creation and design.
  • Templates from within Cvent are most useful. Though customization is great and part of Cvent, we have found from an IT perspective, that the numerous templates Cvent provides have alwayw proven to be the easiest way to get our requestors their Survey within a relatively quick turn-around time frame.
  • Email confirmation requirement. We feel this requirement within Cvent to insure that emails are being sent from a valid email address is crucial for our business from a customer satisfaction perspective, allowing our customers to realize the human factor behind the survey and as well as the ability to respond to individuals who reply to the survey invitation.
  • Configuration and design elements from both the survey and email perspective are both intuitive and quick to use. Cvent guides you through the design process from beginning to end.
  • Testing capabilities are incredible allowing for comments back to the development team as well as ease of importing or creating quick add respondents for assisting with the testing process.
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Google
  • Measure the pulse of how our members are feeling (yes/no questions, multiple-choice questions).
  • Learn how students are doing with specific projects (textual-based questions, essay-type answers).
  • Run an election for board members (use of the "other" notation so that people can write in their own choices).
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Cons
Cvent
  • It was a little tough to find the correct survey report to print. Maybe make them a sub category at the top that has the breakdown for each type of survey.
  • Having the option to automatically pop up surveys after a session, but also allow people to click into too.
  • Giving incentives to filling out surveys. Feedback is key to have.
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Google
  • While it is very intuitive, there are many ways you can fine-tune your survey (such as word limits, counts, etc) and these are not always obvious where those settings are.
  • I would like to see some ways of changing the formatting (and maybe I just haven't explored that yet), ie: colors, set up on the screen.
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Likelihood to Renew
Cvent
Fortunately, the more integrated we become with Cvent, the easier it's going to get. As we've grown as an organization, we've also been able to launch additional events much easier with Cvent. My CEO wasn't too pleased with the addition of Cvent at first, but I definitely stuck up for our decision and it has paid off since
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Google
No answers on this topic
Usability
Cvent
This program is so versatile to be able to do whatever is needed. There isn't a time that I have built a survey that hasn't done exactly what is needed. No matter how complicated the questions are, the data that is put out is easy for leadership to read and understand. That is what is needed. They shouldn't have to go through complex data and spend a lot of time trying to analyze it.
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Google
Relatively simple so that those who are less than familiar with computers can figure it out. User friendly and already embedded with other Google products. Receives an 8 because many features available with Google Surveys are also available with similar, free products on the internet today. Good, but not stellar.
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Support Rating
Cvent
I have not needed to contact support before for this feature in Cvent. The support team for other features have been great though, so I will provide an answer for that. Cvent is on point with their customer care. They’re prompt and make sure the issue is fixed. They will also follow up with you to make sure everything is still working smoothly or if any additional help is needed
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Google
This is by far the only area where I think that there is room for improvement because Google does not respond as fast as I would like them to. We live in a fast-paced world and this is probably the only area where Google can improve on and as a teacher, I find it challenging to wait for a day or two for a response when everything that I am doing in the Google Classroom is running instantly and with no breaks in between.
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Alternatives Considered
Cvent
I think Cvent surveys feel more secure. It is also a program that we are likely using for the event or meeting already, so it's nice to just use the same program for both things. Cvent surveys are an additional expense which isn't always ideal and can be a hard sell in comparison to other programs or just utilizing email
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Google
I selected Google Surveys to create them because it was free and helped to improve our overall information and data. It was easy to build it into our systems and get the data. Other survey providers have offered a larger variety of options, which have helped even more - but the higher costs were not worth the extra money.
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Return on Investment
Cvent
  • Increased employee efficiency is a true statement for Cvent. It is efficient for both clients and sales representatives.
  • It also has a faster lead conversion and notifies you as soon as a client has accepted a proposal.
  • I would not say it has any negative impact at our company whatsover. Thank you Cvent for working so properly.
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Google
  • Team members are more apt to respond quickly to a Google Survey request rather than a normal email - makes my job as an admin easier.
  • Easy to check on who hasn't responded - that way I only have to one-on-one follow up with select individuals instead of everyone.
  • You can customize the survey to your team's specific brand, which is especially handy if sent to those outside of our work sphere.
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ScreenShots