CX Moments by Scorebuddy vs. SAP Service Cloud
CX Moments by Scorebuddy vs. SAP Service Cloud
Product | Rating | Most Used By | Product Summary | Starting Price |
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CX Moments | N/A | CX Moments, a Scorebuddy solution since the 2021 acquisition, gathers insights from customer conversations to help users discover what bothers customers and hurts a business the most. Users can categorize and trend 100,000's of customer support cases, tickets and live chats. | N/A | |
SAP Service Cloud | N/A | SAP Service Cloud helps deliver customer value and protect the brand with intelligent customer service. It enables the user to engage with customers at their convenience, connect service with the value chain and deliver greater profitability. | N/A |
CX Moments by Scorebuddy | SAP Service Cloud | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
CX Moments by Scorebuddy | SAP Service Cloud | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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CX Moments by Scorebuddy | SAP Service Cloud | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CX Moments by Scorebuddy | SAP Service Cloud | |
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Likelihood to Recommend | - (0 ratings) | 8.6 (73 ratings) |
Likelihood to Renew | - (0 ratings) | 8.2 (2 ratings) |
Support Rating | - (0 ratings) | 5.5 (1 ratings) |
Ease of integration | - (0 ratings) | 7.4 (41 ratings) |
CX Moments by Scorebuddy | SAP Service Cloud | |
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Likelihood to Recommend | Scorebuddy No answers on this topic | SAP |
Pros | Scorebuddy No answers on this topic | SAP |
Cons | Scorebuddy No answers on this topic | SAP |
Likelihood to Renew | Scorebuddy No answers on this topic | SAP |
Support Rating | Scorebuddy No answers on this topic | SAP |
Alternatives Considered | Scorebuddy No answers on this topic | SAP |
Return on Investment | Scorebuddy No answers on this topic | SAP |
ScreenShots |