Dacima Survey vs. Qualtrics XM for Strategy and Research

It has been a great experience so far and I think that the Dacima Survey will do a great job in businesses that are related to pharmacy, research institutes, hospitals, and even universities. The services being provided are highly top notch which I really like but they need to further improve their customer service. Hence, I feel that in the future Dacima Survey will be the leader when it comes to the Electronic Data Capture Software Market.

Incentivized

Qualtrics is a good medium for creating surveys and getting analytics back for it. I think it's easy to learn if you are in the business of creating surveys or if it's part of your studies. It can be a little overwhelming for a brand new user who has never created a survey for the first time. So onboarding could be better.

• I have been using Dacima Survey frequently in my organization and it has been a great find for me as well as for my organization as we can handle all these questionnaires very easily.
• Dacima Survey is composed on FDA 21 CRF and has all these trials and audits which makes the credentials and authenticity of it on another level.
• It offers excellent and smart features [for] less money.

Incentivized

• Qualtrics CoreXM is easy to use for quick one-time surveys or for measuring opinions over time
• It's great for sending/managing RSVPs for meetings or other gatherings or to collect important data like Conflict of Interest declarations.
• Qualtrics CoreXM's reporting and crosstab functionality is beefy and gets better all of the time. I'm always amazed at how easy it is to generate reports for sharing my survey response data and research.

Incentivized

• As a user, I expect their customer service to be as good as their software but unfortunately their customer service has a lacking element that requires further improvement because their representatives sometimes are quite unprofessional which leads to a negative image of Dacima Survey.
• Moreover, I am having great services.

Incentivized

• The collaborate feature can be clunky and sometimes we have to remove access and add a person back in for them to see the survey in their lists
• We have a contract through our university and more than one person has created their account in the wrong place, causing some administrative headaches as that is fixed so that we can collaborate on surveys with them.
• I wish it was easier to organize my surveys into folders, there should be a more efficient way to do that.

Incentivized

I was impressed a couple years ago when two heads of market research at Fortune 500 companies told me about them, and I've been even more impressed with the advancements I've seen in the last year. I like where the company is headed, and I look forward to using them again in a future role.

All the menus are very user friendly and intuitive. I can always find exactly what I'm looking for and can change anything I need to with ease. All the elements of the survey are adjustable with very little effort and without confusion.

Whenever we have had an issue with trying to figure out how to do something (even though the documentation is incredibly well put together) we have asked Qualtrics support and have always received our answer nearly immediately (I think in maybe 10 times, only once did a support person need to call us back). Qualtrics support is dedicated to solving customer issues right, and in the first contact, if at all possible

I still use it. It does everything you need an online survey to do. From heat mapping to complex skip logic and display logic. I use it weekly and it never disappoints

I like being able to easily integrate new colleagues by simply giving them a log in user name and password

It is an outstanding platform that comes with highly developed features. The most amazing features that I like the most that I can easily manage anonymous questionnaire and quizzes by just logging onto the platform on any device, like I can create forms and quizzes with a token via email or sms using smartphone or computer.

Incentivized

]Qualtrics] CoreXM is great if you want something that is a little more [long] lasting and impactful than a simple survey engine, but aren't quite ready for something that is a long term sustainable program. I would put [Qualtrics] CoreXM squarely in the large, defined project phase. CX is more of the program phase, and other lessor vendors are great for the pre-project definition phase

Incentivized

• Studies have become so much easier to follow with the Dacima Survey. Moreover, the alert procedure in Dacima Survey is also great and very user-friendly.
• It has been a while for me to use Dacima Survey and I have to say that it has been used very frequently in my business organization as I feel that my business can handle and cater to all the questionnaires very professionally.
• It has provided us with a solution that is customized to the needs of our business.

Incentivized

• Increased productivity due to the highly intuitive user-interface and template saving capabilities.
• Reporting and analytics are extremely valuable. Our team can track responses and share feedback/results extremely quickly.
• If a user has created a great template, they can share to external teams quite easily. It helps other departments!

Incentivized