What users are saying about
82 Ratings
4 Ratings
82 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.2 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Feature Set Ratings

  • Echobot ranks higher in 3 feature sets: Prospecting, Sales Intelligence Data Standards, Data Augmentation & Lead Qualification

Prospecting

6.9

Data.com

69%
8.2

Echobot

82%
Echobot ranks higher in 6/6 features

Advanced search

6.5
65%
23 Ratings
8.2
82%
3 Ratings

Identification of new leads

7.7
77%
23 Ratings
7.9
79%
3 Ratings

List quality

7.3
73%
24 Ratings
8.2
82%
3 Ratings

List upload/download

7.0
70%
24 Ratings
9.1
91%
3 Ratings

Ideal customer targeting

6.3
63%
22 Ratings
7.0
70%
3 Ratings

Load time/data access

6.4
64%
25 Ratings
8.8
88%
3 Ratings

Sales Intelligence Data Standards

7.9

Data.com

79%
8.4

Echobot

84%
Echobot ranks higher in 3/3 features

Contact information

8.0
80%
24 Ratings
8.5
85%
3 Ratings

Company information

7.5
75%
24 Ratings
8.5
85%
3 Ratings

Industry information

8.0
80%
18 Ratings
8.2
82%
3 Ratings

Data Augmentation & Lead Qualification

7.0

Data.com

70%
7.6

Echobot

76%
Echobot ranks higher in 6/9 features

Lead qualification process

9.0
90%
17 Ratings
7.3
73%
3 Ratings

Smart lists and recommendations

6.7
67%
13 Ratings
N/A
0 Ratings

Salesforce integration

7.4
74%
22 Ratings
7.8
78%
2 Ratings

Company/business profiles

7.4
74%
22 Ratings
8.5
85%
3 Ratings

Alerts and reminders

6.0
60%
14 Ratings
7.6
76%
3 Ratings

Data hygiene

5.6
56%
23 Ratings
8.2
82%
3 Ratings

Automatic data refresh

7.0
70%
14 Ratings
6.5
65%
2 Ratings

Tags

7.0
70%
13 Ratings
7.0
70%
3 Ratings

Filters and segmentation

7.0
70%
24 Ratings
7.9
79%
3 Ratings

Sales Intelligence Email Features

7.7

Data.com

77%

Echobot

Feature Set Not Supported
N/A
Data.com ranks higher in 2/2 features

Sales email templates

7.3
73%
6 Ratings
N/A
0 Ratings

Append emails to records

8.0
80%
10 Ratings
N/A
0 Ratings

Attribute Ratings

  • Echobot is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Data.com

70%
25 Ratings
8.5

Echobot

85%
3 Ratings

Usability

9.0

Data.com

90%
2 Ratings

Echobot

N/A
0 Ratings

Support Rating

9.0

Data.com

90%
2 Ratings

Echobot

N/A
0 Ratings

Likelihood to Recommend

Data.com

There are many scenarios that make data.com well suited, but most specifically, it works very well when looking for contacts within a certain zip code. You can sort and find information about these contacts and pay by points. This helps because you are able to pick and choose which you want to pay for.
Anonymous | TrustRadius Reviewer

Echobot

Echobot is ideal for one-click customer research for sales agents and data mining for marketing purposes.
David Johannes Franck | TrustRadius Reviewer

Pros

Data.com

  • Data.com is a great way to find out accurate revenue and employee numbers for companies across various industries.
  • Data.com's filtering capabilities allow our team to quickly find the ideal prospects to reach out to.
  • Data.com, being owned by Salesforce, allows for a seamless integration into our CRM. This saves us an incredible amount of time and ensures data accuracy.
Zach Ettelman | TrustRadius Reviewer

Echobot

  • Research Quality versus invested Time is absolutely efficient and motivating. Quick Research or Standard Alerts, both are done easily with instant results.
  • Usability of the User Interface in any of the modules is very supportive. New Team members are trained in short time. Very much self-explaining.
  • The connectivity between the modules is great and saves time. Each module has its key topic, but in Connection with the other modules this practical tool turns out to be even smarter more and powerful.
Nicola Siebert | TrustRadius Reviewer

Cons

Data.com

  • Some contacts can be old. Perhaps they could consider validating some that are older than 5 years.
  • They don't always detect duplicate companies. For example, I've added the same company twice before, I don't understand how they allow that, or prevent others from adding duplicates. It doesn't happen very often,, only occasionally.
  • Sometimes data.com will "autocorrect" a job title incorrectly. For example, entering "Director of People & Culture" will autocorrect it to "Director of peopleandculture" If you don't catch it, it looks pretty bad for the next person who wants to view the contact.
Paul Murphy | TrustRadius Reviewer

Echobot

  • People who have left a company are still listed.
Frank Lehner | TrustRadius Reviewer

Pricing Details

Data.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Echobot

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

Data.com

Data.com 9.0
Based on 2 answers
Very intuitive to use and I've never had any confusion with features. Anyone can create an account and use the platform simply by adding a contact or company into the database to earn points. It's a great option if you don't have budget for lists or pay services. It is easy to use and anyone can benefit from it.
John Cupoli | TrustRadius Reviewer

Echobot

No score
No answers yet
No answers on this topic

Support Rating

Data.com

Data.com 9.0
Based on 2 answers
Whenever I've had a question their support has responded pretty quickly and gives me exactly what I am looking for. I have not had any technical issues so I can't speak to issues there, but as far as general questions from a free user they have impressed me with how quickly they get back to me and the thoroughness of their answers.
John Cupoli | TrustRadius Reviewer

Echobot

No score
No answers yet
No answers on this topic

Alternatives Considered

Data.com

Adobe Workfront may not be the direct competitor of Data.com, but for the services I was using, Workfront looked a little better when it comes to the user interface. But Data.com definitely had more powerful features & better integration capabilities. Also, it was easier to play around with the customer journey in Data.com as compared to other tools I have used in the past.
Ojas Korde | TrustRadius Reviewer

Echobot

Good overview in the German market.
Frank Lehner | TrustRadius Reviewer

Return on Investment

Data.com

  • The positive impact is gaining more direct contact information for hiring managers.
  • Another positive factor is that it is completely free. You gain points for contact information when you add contact information.
  • Since it is a free resource, there are no real negative impacts.
Elizabeth Rodriguez | TrustRadius Reviewer

Echobot

  • Massive time saver for sales customer research.
David Johannes Franck | TrustRadius Reviewer

Screenshots

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