What users are saying about
80 Ratings
Top Rated
62 Ratings
80 Ratings
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Score 8.4 out of 100
Top Rated
62 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Datadog

Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.
Anonymous | TrustRadius Reviewer

Solarwinds RMM

It works extremely well when trying to perform basic monitoring on a large number of endpoints and you also wish to perform some management tasks all from a single location. It isn't great at anything network related. A lot more data needs to be exportable, especially in the form of CSVs.
Bryant Lee | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

Datadog
Solarwinds RMM
8.8
Remote monitoring
Datadog
Solarwinds RMM
9.4
Network device monitoring
Datadog
Solarwinds RMM
8.6
Multiple Server Monitoring
Datadog
Solarwinds RMM
8.9
Multi-device monitoring
Datadog
Solarwinds RMM
8.5
Automated alerts and notifications
Datadog
Solarwinds RMM
8.6

Management Tasks

Datadog
Solarwinds RMM
8.5
Patch Management
Datadog
Solarwinds RMM
8.0
Service configuration management
Datadog
Solarwinds RMM
8.6
Software and hardware inventory
Datadog
Solarwinds RMM
9.2
Policy-based automation
Datadog
Solarwinds RMM
8.1

Reporting

Datadog
Solarwinds RMM
7.4
Performance data reports
Datadog
Solarwinds RMM
7.9
Customizable reporting
Datadog
Solarwinds RMM
6.9
Data visualization
Datadog
Solarwinds RMM
7.7
Risk analysis
Datadog
Solarwinds RMM
7.0

Security

Datadog
Solarwinds RMM
8.2
Data backup and recovery
Datadog
Solarwinds RMM
8.1
Antivirus and malware management
Datadog
Solarwinds RMM
8.0
Adinistraor access control
Datadog
Solarwinds RMM
8.6

Pros

Datadog

  • APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
  • Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
  • Lightweight agent on hosts
Anthony Zappala | TrustRadius Reviewer

Solarwinds RMM

  • Thanks to RMM I never feel like I'm unaware as to what's going on in my network. I can be in the office or half a country away and feel completely aware of what's going on.
  • We've had numerous situations over the years where a part of our network is having issues (latency or errors) that the RMM alerts have saved us from a major outage. You can't ask for better proactive alerting.
  • The advanced alerting allows us to stay ahead of issues instead of reacting to them. This gives us confidence in our network and our end users better support.
Michael Gombosi | TrustRadius Reviewer

Cons

Datadog

  • User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
  • Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
  • Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
Kevin Van Heusen | TrustRadius Reviewer

Solarwinds RMM

  • UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
  • Load times in certain menus, regardless of server specs.
  • Integration with 3rd party applications.
  • Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.
Anonymous | TrustRadius Reviewer

Support Rating

Datadog

Datadog 8.3
Based on 11 answers
Our experience working with their support found them to be helpful and quick to respond. Also, as many of their integrations are open source, improvements we desired could be tracked and even driven by us. Their documentation is excellent and makes integrating their tooling simple and makes standing up monitoring for new application a quick and painless process.
Anonymous | TrustRadius Reviewer

Solarwinds RMM

No score
No answers yet
No answers on this topic

Alternatives Considered

Datadog

New Relic APM is a great application performance monitoring tool, but the agent was producing an increased load on our system compared to Datadog. Datadog also gives the flexibility of going outside of the boundaries of the application and looking at system performance as well, which can have a large impact on application performance.
Stephen Groat | TrustRadius Reviewer

Solarwinds RMM

SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.
Anonymous | TrustRadius Reviewer

Return on Investment

Datadog

  • One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
  • Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time
Rajeshh Raghavan | TrustRadius Reviewer

Solarwinds RMM

  • Moving break/fix clients to support subscriptions using RMM has increased the sale value of my business, as there are real ongoing revenues to show to a potential buyer, rather than simply goodwill and client lists.
  • I am better able to support a larger number of clients with the same staffing levels due to pre-emptive work, more remote support, and simpler applications of solutions.
Les Klassen Hamm | TrustRadius Reviewer

Screenshots

Pricing Details

Datadog

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Datadog Editions & Modules

Edition
Free1
Standard$15/host2
EnterpriseCustom3
  1. Up to 5 hosts
  2. Up to 500 hosts
  3. 500+ hosts
Additional Pricing Details

Solarwinds RMM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Solarwinds RMM Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Datadog
9.2
Solarwinds RMM
8.7

Support Rating

Datadog
8.3
Solarwinds RMM

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