Likelihood to Recommend Dataloader is an incredible asset for a large organization or an organization that has a robust Salesforce environment. Specifically, Dataloader has allowed our sales team to focus on driving sales while our operations team can load the data they need in a manner that allows for robust reporting and tracking on our sales process. Organizations with less robust Salesforce environments or Salesforce environments in which many people are expected to maintain their own information likely do not need Dataloader.
Read full review Informatica Cloud is a great tool for use when data must be formatted consistently. Once configured, it is very robust and reliable. It is also well-suited for an organization without a robust IT staff to maintain a full server infrastructure. It offers a cost-effective approach to high-quality data integration for even the largest organizations. Organizations without staff experienced in data analytics may find it challenging to take advantage of the more complex results of this tool.
Read full review Pros Extracting Salesforce attachments in original file format! I do not know of a tool that can do this better, or more efficiently! This is a huge benefit to companies that would like to extract attachments from Salesforce for tasks like data migrations. Cross-object data extract within one file. You can pull data from related objects as long as there is a populated lookup from the object you are extracting, to another object (Child or Parent). UI is simple and requires very little to no training. Given the acquisition of Mulesoft by Salesforce, I would not be surprised if DataLoader.IO is rolled out as the new global data loading tool for Salesforce. Read full review Once the secure connection is established it’s quite easy to operate and create new jobs. The controls are simple, and we appreciate the fact there are not a lot of complex fine-tunings required. Navigation is also easy, and we enjoy the ability to open multiple tabs in the browser to work on multiple projects. The monitoring functionality works well to help track the progress of the jobs, again, without too much complication. In a fast dev environment, speed is essential and we quickly seeing the status/progress of jobs as well as any errors if the jobs fail helps us maintain speed. The web interface is a lot easier to interact with than the client/on-prem version. Putting much of the heavy lifting of interacting with the tool onto the shoulders of the browser makes it easier to keep multiple sessions open and get in/out quickly without having to VPN into the office. Read full review Cons At the moment, I can't find a way to rename jobs. This would be useful to organize what was previously created hastily by techs in a rush. A preview of the job, especially upserts, would take a great deal of stress away from some of us (especially those who are not so confident in their ETL practice). A native vlookup equivalent may be a welcome addition. Read full review The User Interface can be a bit difficult to get in initial stages. Error messages are hard to understand which sometimes takes a lot of time for the resolution Cannot Implement complex SQL queries which should be fixed in future release. Read full review Likelihood to Renew It is easy to use and doesn't require a security token, so I enjoy using it. It also doesn't require any download or installation, which is sometimes a blocker to gettingthings done if the company has limits. also, the dataloader.io is easy for other people to pick up, so others can have visibility into the data jobs that have occurred
Read full review Usability It is an intuitive application to use. Within a few clicks, you can be signed in to your org and ready to perform tasks. Data imports/exports/updates are streamlined so you can quickly start and configure your jobs. These can run in the background while you set up new tasks. Job history and tasks currently running on are on your home screen.
Read full review Performance Dataloader is made for updating, inserting, and deleting of contacts. For these operations this tool is excellent.
Read full review Support Rating Customer support might be where Dataloader.io saves money. Most of the competitors offer 24/7 live support but Dataloader.io only offers support via email and the community. Those types of support work fine until you need an answer right away. Some questions can't wait until the next business day or business hours for a reply.
Read full review I've never had trouble getting into contact with Informatica's support for technical help. I give it a nine because it does pretty well for mid to enterprise-scale workflows.
Read full review Alternatives Considered I have used salesforce inspector also for operations like import and export of data from custom objects but it doesn't work well when you have data in huge numbers. Instead of using Salesforce Inspector, one should go for Dataloader.io if the number of records is huge to be dealt with.
Read full review First, the wizard is easy to use making the learning curve for simple ETL tasks nice. Second, since Informatica is mature there are a good variety of connectors available. Finally, we have driven some fairly complex ETL solutions using only the cloud.
Read full review Return on Investment HUGE time saving. When we need to clean or review data, we used to have to do it line by line. This can do the work within excel and make cleanup/management an afternoons work as opposed to a week. Rollback what you did/change/deleted is relatively simple if you remember to back up the data you are manipulating. Read full review Cut costs on the number of staff we need for data import. Cut costs for automation that can be done for data that no longer has to be manually imported. We've saved countless dollars by eliminating duplicates in our system with this tool. Read full review ScreenShots