What users are saying about
36 Ratings
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Top Rated
2190 Ratings
36 Ratings
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Score 9.1 out of 100

Jira Software

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Top Rated
2190 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

Daylite

Daylite is awesome if you have a lot of clients and you need to keep track of who is talking to them and who talked to them about what. It is awesome if you have several people who manage the project a different points because you can easily get caught up on a client account or pass it over to someone else. Our projects follow the common flow where the client first speaks with a sales rep then they are passed off to a project manager and the billing team and then when the project is complete, our help desk manages any communications. Daylite is amazing for helping all of our teams coordinate their efforts so the client has a smooth sailing experience
Anonymous | TrustRadius Reviewer

Jira Software

Jira Software is extremely well suited for managing anything from a product backlog to a new project or product’s development lifecycle. Tickets may be managed singly or processed in bulk, and existing tickets can be restructured so child and parent tickets can flip roles, or specific ticket types can be moved to a different ticket type that uses a different workflow. Additionally, users have the flexibility of wrapping up all their tickets with a label that readily identifies the collection and allows stakeholders to easily review and drill down within the tagged list. I have not yet encountered a situation where Jira was too onerous or too puny to support my needs.
Jennifer Ferrell | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Daylite
8.8
Jira Software
Task Management
Daylite
9.0
Jira Software
Resource Management
Daylite
8.6
Jira Software
Gantt Charts
Daylite
8.6
Jira Software
Scheduling
Daylite
8.8
Jira Software
Workflow Automation
Daylite
9.0
Jira Software
Team Collaboration
Daylite
9.2
Jira Software
Support for Agile Methodology
Daylite
8.4
Jira Software
Support for Waterfall Methodology
Daylite
8.8
Jira Software
Document Management
Daylite
8.8
Jira Software
Email integration
Daylite
9.5
Jira Software
Mobile Access
Daylite
8.5
Jira Software
Timesheet Tracking
Daylite
8.4
Jira Software
Change request and Case Management
Daylite
8.4
Jira Software
Budget and Expense Management
Daylite
8.6
Jira Software

Professional Services Automation

Daylite
8.8
Jira Software
Quotes/estimates
Daylite
9.3
Jira Software
Invoicing
Daylite
8.8
Jira Software
Project & financial reporting
Daylite
8.8
Jira Software
Integration with accounting software
Daylite
8.2
Jira Software

Pros

Daylite

  • Its interface is quite modern and easy to use.
  • Another feature that stands out [about] Daylite is its integration with other Apple services. It integrates with mail, Apple contacts, calendar, Siri, and notes which collectively creates a friendly environment to access any information on the platform easily.
  • The dashboard is pretty much simple and helpful as the user does not need a high level of knowledge to navigate things on the platform.
  • Customer support is professional.
Darren Mihalic | TrustRadius Reviewer

Jira Software

  • Agile software development management and micromanagement with Scrum and Kanban.
  • Agile planning and agile management with Kanban boards and custom boards, for projects and daily work.
  • Agile and old-school bug tracking.
  • Helpful reports on work done, workload, time tracking, Scrum sprints, planned vs. executed, etc.
  • Super friendly setup on the cloud, with just one Gmail account (less than 2 minutes).
  • Powerful on-premise alternative for large companies.
  • You can mergen boards from different workflows!
  • Really free full edition for 10 users.
Dustin Ghia | TrustRadius Reviewer

Cons

Daylite

  • Its economic plans lack a few important features due to which small organizations cannot afford it.
  • Another difficulty is that it is found to be difficult in installing.
  • It cannot be configured easily like other products. Its limited integration is found to be problematic.
Sofia Martinez | TrustRadius Reviewer

Jira Software

  • Management of the software is very difficult at times, although has improved.
  • Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all).
  • Better integration with Trello, would love to see this happen. Right now it's very clumsy.
Jennifer Bland | TrustRadius Reviewer

Likelihood to Renew

Daylite

No score
No answers yet
No answers on this topic

Jira Software

Jira Software 9.0
Based on 35 answers
While there are no fundamental problems with JIRA, I'm unsure that I will be working myself very closely with users of Atlassian Confluence. The client base I am concerned with tend to be more integrated with Amazon, IBM BlueMix / Watson, open source LAMP/PHP (WordPress, MediaWiki) & those that rely on more proprietary CMS would tend to use Sharepoint not Confluence. JIRA seems to me to stand or fall with the rest of the Atlassian silo or suite, as it is not closely integrated with Sharepoint or mediawiki based reporting or knowledge management. Data interchange standards in this area are weak so Microsoft, open source LAMP projects using Phabricator, and Atlassian JIRA seem to be three distinct silos, with Amazon, Google & IBM offering their own tools for similar needs.
Anonymous | TrustRadius Reviewer

Usability

Daylite

No score
No answers yet
No answers on this topic

Jira Software

Jira Software 8.0
Based on 26 answers
JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
Elissa Bernstein | TrustRadius Reviewer

Support Rating

Daylite

No score
No answers yet
No answers on this topic

Jira Software

Jira Software 8.7
Based on 41 answers
Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
Anonymous | TrustRadius Reviewer

Online Training

Daylite

No score
No answers yet
No answers on this topic

Jira Software

Jira Software 8.0
Based on 1 answer
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
Anonymous | TrustRadius Reviewer

Implementation Rating

Daylite

No score
No answers yet
No answers on this topic

Jira Software

Jira Software 9.0
Based on 2 answers
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Bo Acimovic | TrustRadius Reviewer

Alternatives Considered

Daylite

As noted earlier, we're abandoning Daylite and moving to another project management system that a. allows both Mac and PC users b. is cloud-based. We think we could benefit with an company-wide system, and Daylite 6 won't fit the bill. Our group is currently vetting different products, and Teamwork is the top of our list.
Pattie Covert | TrustRadius Reviewer

Jira Software

Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
Anonymous | TrustRadius Reviewer

Return on Investment

Daylite

  • We are able to manage the contacts of our clients.
  • It helped in uplifting our business and to generate more revenue out of it .
  • We are accomplishing projects on time and managing clients in a better way.
Cecil Enna | TrustRadius Reviewer

Jira Software

  • Jira has positively made our company's daily activities much better organized
  • With Jira we can track progress and follow up on tasks
  • Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity
Alexander Delivlaev | TrustRadius Reviewer

Pricing Details

Daylite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Daylite Editions & Modules

Additional Pricing Details

Jira Software

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Jira Software Editions & Modules

Edition
FreeFree
Standard7.002
Premium14.002
EnterpriseContact Sales
  1. none
  2. Per User Per Month
  3. none
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Daylite
9.5
Jira Software
8.7

Likelihood to Renew

Daylite
Jira Software
9.0

Usability

Daylite
Jira Software
8.0

Reliability and Availability

Daylite
Jira Software
5.3

Performance

Daylite
Jira Software
8.0

Support Rating

Daylite
Jira Software
8.7

Online Training

Daylite
Jira Software
8.0

Implementation Rating

Daylite
Jira Software
9.0

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