What users are saying about
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
2823 Ratings
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Jira Software

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
2823 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Feature Set Ratings

    Sales Force Automation

    9.3

    Daylite

    93%

    Jira Software

    Feature Set Not Supported
    N/A
    Daylite ranks higher in 4/4 features

    Customer data management / contact management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Workflow management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Opportunity management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Marketing Automation

    9.0

    Daylite

    90%

    Jira Software

    Feature Set Not Supported
    N/A
    Daylite ranks higher in 1/1 features

    Lead management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    CRM Project Management

    8.0

    Daylite

    80%

    Jira Software

    Feature Set Not Supported
    N/A
    Daylite ranks higher in 1/1 features

    Task management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    CRM Reporting & Analytics

    9.0

    Daylite

    90%

    Jira Software

    Feature Set Not Supported
    N/A
    Daylite ranks higher in 1/1 features

    Pipeline visualization

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Customization

    8.5

    Daylite

    85%

    Jira Software

    Feature Set Not Supported
    N/A
    Daylite ranks higher in 2/2 features

    Custom fields

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Custom objects

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Platform

    10.0

    Daylite

    100%

    Jira Software

    Feature Set Not Supported
    N/A
    Daylite ranks higher in 1/1 features

    Mobile access

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Security

    9.0

    Daylite

    90%

    Jira Software

    Feature Set Not Supported
    N/A
    Daylite ranks higher in 1/1 features

    Role-based user permissions

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • Daylite is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    9.1

    Daylite

    91%
    10 Ratings
    8.6

    Jira Software

    86%
    178 Ratings

    Likelihood to Renew

    Daylite

    N/A
    0 Ratings
    9.0

    Jira Software

    90%
    35 Ratings

    Usability

    10.0

    Daylite

    100%
    1 Rating
    5.4

    Jira Software

    54%
    27 Ratings

    Availability

    Daylite

    N/A
    0 Ratings
    5.3

    Jira Software

    53%
    6 Ratings

    Performance

    Daylite

    N/A
    0 Ratings
    8.0

    Jira Software

    80%
    2 Ratings

    Support Rating

    10.0

    Daylite

    100%
    1 Rating
    8.8

    Jira Software

    88%
    41 Ratings

    Online Training

    Daylite

    N/A
    0 Ratings
    8.0

    Jira Software

    80%
    1 Rating

    Implementation Rating

    Daylite

    N/A
    0 Ratings
    9.0

    Jira Software

    90%
    2 Ratings

    Ease of integration

    Daylite

    N/A
    0 Ratings
    7.7

    Jira Software

    77%
    8 Ratings

    Likelihood to Recommend

    Daylite

    Well suited for any size company which needs CRM management. Easy to use. Great for individuals or teams that use Apple products. Daylite and ios expert integration has been key in capturing leads from our website into the Daylite database, plus then if they opt into email marketing, they are entered into the MailChimp database. The web forms also automate the creation of opportunities and are linked with the contacts/companies. Sales Managers with geographical responsibilities can easily filter contacts or projects based on these regions so they only see what they need. Daylite is not appropriate for Windows users.
    Read full review

    Atlassian

    The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
    Read full review

    Pros

    Daylite

    • Daylite allows you to link your email so when you email a client it will link to their contact in Daylite and save the communication so anyone on the team can see all the emails that have been sent between the client and our company.
    • Daylite allows you to create "opportunities" for the different packages and services we offer. This lets us track where someone is in the process, if they are still thinking about a service, have been sold on it, or are not interested.
    • Daylite lets you leave notes on the account that everyone on the team can see. This has been so helpful for our company because it lets us drop helpful notes on personal things about the client that would be good for everyone to know.
    Read full review

    Atlassian

    • Agile software development management and micromanagement with Scrum and Kanban.
    • Agile planning and agile management with Kanban boards and custom boards, for projects and daily work.
    • Agile and old-school bug tracking.
    • Helpful reports on work done, workload, time tracking, Scrum sprints, planned vs. executed, etc.
    • Super friendly setup on the cloud, with just one Gmail account (less than 2 minutes).
    • Powerful on-premise alternative for large companies.
    • You can mergen boards from different workflows!
    • Really free full edition for 10 users.
    Read full review

    Cons

    Daylite

    • The main drawback of Daylite is that it becomes slow on its iOS mobile devices.
    • Sometimes I face a lot of retries to log into the account. The mobile app needs a change and needs an upgrade. Apps are lacking in giving appointment reminders on time. Sometimes it does not notify on the right time about the appointment with the client.
    Read full review

    Atlassian

    • Management of the software is very difficult at times, although has improved.
    • Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all).
    • Better integration with Trello, would love to see this happen. Right now it's very clumsy.
    Read full review

    Pricing Details

    Daylite

    Starting Price

    $39 per month per seat

    Editions & Modules

    Daylite editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Jira Software

      Starting Price

      $10 per month

      Editions & Modules

      Jira Software editions and modules pricing
      EditionModules
      FreeFree1
      Standard7.002
      Premium14.003
      EnterpriseContact Sales4

      Footnotes

      1. none
      2. Per User Per Month
      3. Per User Per Month
      4. none

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Daylite

      No answers on this topic

      Atlassian

      While there are no fundamental problems with JIRA, I'm unsure that I will be working myself very closely with users of Atlassian Confluence. The client base I am concerned with tend to be more integrated with Amazon, IBM BlueMix / Watson, open source LAMP/PHP (WordPress, MediaWiki) & those that rely on more proprietary CMS would tend to use Sharepoint not Confluence. JIRA seems to me to stand or fall with the rest of the Atlassian silo or suite, as it is not closely integrated with Sharepoint or mediawiki based reporting or knowledge management. Data interchange standards in this area are weak so Microsoft, open source LAMP projects using Phabricator, and Atlassian JIRA seem to be three distinct silos, with Amazon, Google & IBM offering their own tools for similar needs.
      Read full review

      Usability

      Daylite

      Easy to use for Mac OS users. Not possible for Windows Users. I will still give a rating of 10, though.
      Read full review

      Atlassian

      JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
      Read full review

      Support Rating

      Daylite

      The team at Marketcircle has always been good at support and usually quick to respond and usually under 1 hour. Keep up the good work here!
      Read full review

      Atlassian

      Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
      Read full review

      Online Training

      Daylite

      No answers on this topic

      Atlassian

      One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
      Read full review

      Implementation Rating

      Daylite

      No answers on this topic

      Atlassian

      Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
      Read full review

      Alternatives Considered

      Daylite

      Daylite provides authentic services and features with excellent programming. I have also collaborated on the Daylite calendar
      with Apple Calendar so that I can never leave behind any updates of the
      future. Moreover, it keeps on updating its feature for giving better services.
      Read full review

      Atlassian

      Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
      Read full review

      Return on Investment

      Daylite

      • Daylite has been very helpful for new employees to answer their own questions about contacts/passwords, etc.
      • We found the tiny notification bell to be weak, sometimes a project comes in with a tight deadline and we have to double-check and ask an employee if they saw the notification. More time would be saved by just chatting about the project and its expectations.
      • A huge benefit is the institutional knowledge that can be had by reading past projects. We've tracked everything, so the history is there.
      Read full review

      Atlassian

      • Jira has positively made our company's daily activities much better organized
      • With Jira we can track progress and follow up on tasks
      • Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity
      Read full review

      Screenshots

      Add comparison