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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Daylite

    Score8.3 out of 10
    Small Businesses (1-50 employees)
    Daylite is a project management solution built around features such as contact management, scheduling, and sales pipeline tracking.

    $20.83

    per month billed yearly

    Nutshell

    Score9.2 out of 10
    N/ANutshell offers a CRM with contact management, calendar sync, click-to-call, and collaboration features.

    $19

    per month per user

    Pricing
    DayliteNutshell
    Editions & Modules
    CRM
    $20.83
    per month billed yearly per user
    CRM
    $25
    per month per user
    Sales
    $33.33
    per month billed yearly per user
    Projects
    $33.33
    per month billed yearly per user
    Sales
    $40
    per month per user
    Projects
    $40
    per month per user
    Business
    $45.83
    per month billed yearly per user
    Business
    $55
    per month per user
    Foundation
    $19
    per month per user
    Growth
    $32
    per month per user
    Pro
    $49
    per month per user
    Business
    $67
    per month per user
    Enterprise
    $89
    per month per user
    Offerings
    Pricing Offerings
    DayliteNutshell
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—15% discount for annual pricing.
    More Pricing Information
    Community Pulse
    DayliteNutshell
    Considered Both Products
    Daylite
    No answer on this topic
    Nutshell Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    DayliteNutshell
    Sales Force Automation
    Comparison of Sales Force Automation features of Daylite and Nutshell CRM
    Feature
    Daylite
    7.8
    2 Ratings
    0% below category average
    Nutshell CRM
    9.2
    15 Ratings
    16% above category average
    Customer data management / contact management7.02 Ratings9.114 Ratings
    Workflow management7.02 Ratings10.013 Ratings
    Opportunity management8.02 Ratings10.010 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.01 Ratings7.914 Ratings
    Territory management00 Ratings10.08 Ratings
    Contract management00 Ratings10.01 Ratings
    Quote & order management00 Ratings9.59 Ratings
    Interaction tracking00 Ratings8.012 Ratings
    Channel / partner relationship management00 Ratings8.43 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Daylite and Nutshell CRM
    Feature
    Daylite
    9.0
    1 Ratings
    15% above category average
    Nutshell CRM
    8.9
    14 Ratings
    14% above category average
    Lead management9.01 Ratings9.713 Ratings
    Email marketing00 Ratings8.012 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Daylite and Nutshell CRM
    Feature
    Daylite
    8.0
    1 Ratings
    4% above category average
    Nutshell CRM
    9.4
    13 Ratings
    20% above category average
    Task management8.01 Ratings9.712 Ratings
    Billing and invoicing management00 Ratings8.42 Ratings
    Reporting00 Ratings10.09 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Daylite and Nutshell CRM
    Feature
    Daylite
    9.0
    1 Ratings
    16% above category average
    Nutshell CRM
    10.0
    13 Ratings
    27% above category average
    Pipeline visualization9.01 Ratings10.012 Ratings
    Forecasting00 Ratings10.010 Ratings
    Customizable reports00 Ratings10.012 Ratings
    Customization
    Comparison of Customization features of Daylite and Nutshell CRM
    Feature
    Daylite
    9.0
    2 Ratings
    16% above category average
    Nutshell CRM
    9.9
    11 Ratings
    26% above category average
    Custom fields9.02 Ratings9.511 Ratings
    Custom objects9.02 Ratings10.06 Ratings
    Scripting environment00 Ratings10.02 Ratings
    API for custom integration00 Ratings9.96 Ratings
    Platform
    Comparison of Platform features of Daylite and Nutshell CRM
    Feature
    Daylite
    7.0
    2 Ratings
    9% below category average
    Nutshell CRM
    9.1
    13 Ratings
    18% above category average
    Mobile access7.02 Ratings9.113 Ratings
    Security
    Comparison of Security features of Daylite and Nutshell CRM
    Feature
    Daylite
    9.0
    1 Ratings
    7% above category average
    Nutshell CRM
    9.6
    4 Ratings
    13% above category average
    Role-based user permissions9.01 Ratings9.63 Ratings
    Single sign-on capability00 Ratings9.63 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Daylite and Nutshell CRM
    Feature
    Daylite
    -
    Ratings
    Nutshell CRM
    10.0
    7 Ratings
    26% above category average
    Case management00 Ratings10.06 Ratings
    Call center management00 Ratings10.05 Ratings
    Help desk management00 Ratings10.01 Ratings
    Social CRM
    Comparison of Social CRM features of Daylite and Nutshell CRM
    Feature
    Daylite
    -
    Ratings
    Nutshell CRM
    9.7
    9 Ratings
    25% above category average
    Social data00 Ratings9.39 Ratings
    Social engagement00 Ratings10.02 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Daylite and Nutshell CRM
    Feature
    Daylite
    -
    Ratings
    Nutshell CRM
    10.0
    2 Ratings
    28% above category average
    Marketing automation00 Ratings10.02 Ratings
    Compensation management00 Ratings10.02 Ratings
    Best Alternatives
    DayliteNutshell
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DayliteNutshell
    Likelihood to Recommend
    8.7
    (10 ratings)
    9.7
    (15 ratings)
    Likelihood to Renew
    3.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (2 ratings)
    8.7
    (5 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (2 ratings)
    9.5
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Configurability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    4.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    4.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DayliteNutshell
    Likelihood to Recommend
    Daylite
    Well suited for any size company which needs CRM management. Easy to use. Great for individuals or teams that use Apple products. Daylite and ios expert integration has been key in capturing leads from our website into the Daylite database, plus then if they opt into email marketing, they are entered into the MailChimp database. The web forms also automate the creation of opportunities and are linked with the contacts/companies. Sales Managers with geographical responsibilities can easily filter contacts or projects based on these regions so they only see what they need. Daylite is not appropriate for Windows users.
    Incentivized
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    Nutshell Inc.
    This can be used for different industries, healthcare, IT, retail or any company with a customer service line, big or small. if i had to ask, i would say "Do you have any type of filing system that you use?" "anything where you are keeping track of personal/ business information." Do you need access to information on a day to day basis? If they do , then this can be used , especially if you need to keep track of the numbers; we like how we can see if are things going up or down.
    Read full review
    Pros
    Daylite
    • Daylite allows you to link your email so when you email a client it will link to their contact in Daylite and save the communication so anyone on the team can see all the emails that have been sent between the client and our company.
    • Daylite allows you to create "opportunities" for the different packages and services we offer. This lets us track where someone is in the process, if they are still thinking about a service, have been sold on it, or are not interested.
    • Daylite lets you leave notes on the account that everyone on the team can see. This has been so helpful for our company because it lets us drop helpful notes on personal things about the client that would be good for everyone to know.
    Incentivized
    Read full review
    Nutshell Inc.
    • Customization - we are able to make Nutshell make the most sense for our company and processes
    • Scheduling - the ability to set tasks allows us to never forget a follow-up call or email
    • Tags - allow us to prioritize leads and segment our customers and potential customers
    • Communication - the ability to tag colleagues in notes for callbacks or updates to accounts is very helpful to keep everyone on the same page
    • Email History - being able to blind copy all our email communication to Nutshell, allows us to have email threads and notes all in one place
    Incentivized
    Read full review
    Cons
    Daylite
    • The main drawback of Daylite is that it becomes slow on its iOS mobile devices.
    • Sometimes I face a lot of retries to log into the account. The mobile app needs a change and needs an upgrade. Apps are lacking in giving appointment reminders on time. Sometimes it does not notify on the right time about the appointment with the client.
    Incentivized
    Read full review
    Nutshell Inc.
    • integration with email doesn't work as advertised
    • would like integration with quickbooks
    • If there is a misspelling in any one email address, you can not send a mass email. You must go back and correct each error before it can send.
    Incentivized
    Read full review
    Likelihood to Renew
    Daylite
    While we have enjoyed using Daylite, we have been looking into more expanded services that allow us to integrate our technologies further.
    Incentivized
    Read full review
    Nutshell Inc.
    This is perfect for a small business / Home based business with SaaS. Nutshell constantly adds new features and the price is much better than more robust software like Salesforce.
    Incentivized
    Read full review
    Usability
    Daylite
    Easy to use for Mac OS users. Not possible for Windows Users. I will still give a rating of 10, though.
    Incentivized
    Read full review
    Nutshell Inc.
    Extremely easy to use and they help you throughout the process. I find it not challenging, an effective utility to help us prioritize and engage efficiently at a reasonable price point. We enjoy working with the team there and they're easy to access. I've already recommended it to two colleagues
    Incentivized
    Read full review
    Reliability and Availability
    Daylite
    It's been great for us and we have not had any major issues with accessing Daylite when needed
    Incentivized
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    Nutshell Inc.
    No answers on this topic
    Performance
    Daylite
    I have not noticed any loading or performance issues specifically with Daylite
    Incentivized
    Read full review
    Nutshell Inc.
    No answers on this topic
    Support Rating
    Daylite
    The team at Marketcircle has always been good at support and usually quick to respond and usually under 1 hour. Keep up the good work here!
    Incentivized
    Read full review
    Nutshell Inc.
    Nutshell's support team has always been great and they tend to go above and beyond. They are polite, friendly, personable and great listeners. They are also great about sending follow up emails too.
    Incentivized
    Read full review
    Implementation Rating
    Daylite
    I was not involved
    Incentivized
    Read full review
    Nutshell Inc.
    Implementation is difficult everytime but this was relatively simple due to the small amount of data we moved
    Incentivized
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    Alternatives Considered
    Daylite
    Daylite provides authentic services and features with excellent programming. I have also collaborated on the Daylite calendar
    with Apple Calendar so that I can never leave behind any updates of the
    future. Moreover, it keeps on updating its feature for giving better services.
    Incentivized
    Read full review
    Nutshell Inc.
    When I first started with BCI, they were using ACT!. It was hard to navigate and there were a lot of spots for duplicate information that made it hard to know if you were in the right spot or not. Then if you had trouble, you would spend 3 hours on the phone with customer service and often they would not even be able to find a solution. I would not recommend ACT! to anyone. Since getting nutshell, I have learned a bit about Cosential and I know that it is more catered to the construction industry and can help with proposal creation, so I think that may be something we consider in the not-too-near future.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Daylite
    Was not involved
    Incentivized
    Read full review
    Nutshell Inc.
    No answers on this topic
    Scalability
    Daylite
    Daylite has worked well for our small company trying to get a client base, but as we grow we are wanting more integrations that are unavailable
    Incentivized
    Read full review
    Nutshell Inc.
    No answers on this topic
    Professional Services
    Daylite
    We did not use professional services
    Incentivized
    Read full review
    Nutshell Inc.
    No answers on this topic
    Return on Investment
    Daylite
    • Daylite has been very helpful for new employees to answer their own questions about contacts/passwords, etc.
    • We found the tiny notification bell to be weak, sometimes a project comes in with a tight deadline and we have to double-check and ask an employee if they saw the notification. More time would be saved by just chatting about the project and its expectations.
    • A huge benefit is the institutional knowledge that can be had by reading past projects. We've tracked everything, so the history is there.
    Incentivized
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    Nutshell Inc.
    • Nutshell CRM has had a major impact on ROI. The last program we used cost more and had fewer features and accessibility.
    • One negative impact is its email functions. As stated before in this review I need to be able to send large attachments and pics through email and Nutshell is very limited when it comes to that.
    Incentivized
    Read full review
    ScreenShots

    Daylite Screenshots

    Screenshot of Daylite app shown on both iPhone and Mac

    Nutshell Screenshots

    Screenshot of Nutshell's dashboard, mobile app, and sales metrics.Screenshot of the interface to build custom pipelines.Screenshot of where to measure contact engagement with Nutshell Marketing emails, forms, website traffic, and landing pages.Screenshot of the interface to engage with website visitors and leads throughout the buying journey via multiple channels using Nutshell Engagement. Channels include SMS, AI webchat, WhatsApp, Facebook Messenger, and Instagram DMs.Screenshot of Quotes & Invoices, where users can create, send, and monitor custom quotes and invoices without leaving Nutshell.