Definitive Healthcare vs. InterSystems HealthShare

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Definitive Healthcare
Score 4.8 out of 10
N/A
Definitive Healthcare in Framingham offers a healthcare provider database providing contact data for key stakeholders across as well as data pertinent for population health studies.N/A
InterSystems HealthShare
Score 9.0 out of 10
N/A
Connecting providers, patients, and payers through a unified care record and analytics that span the care continuum. Creates a Unified Care Record for Collaborative Care HealthShare creates a unified, community-wide health record as the foundation for coordinated, value-based care and population health management. With embedded intelligence, and delivery of just the right information at the right time and place within delivery, management, and payment processes, HealthShare enables…N/A
Pricing
Definitive HealthcareInterSystems HealthShare
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Definitive HealthcareInterSystems HealthShare
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details——
More Pricing Information
User Ratings
Definitive HealthcareInterSystems HealthShare
Likelihood to Recommend
1.3
(4 ratings)
8.2
(1 ratings)
Usability
1.0
(1 ratings)
-
(0 ratings)
Support Rating
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
Definitive HealthcareInterSystems HealthShare
Likelihood to Recommend
Definitive Healthcare
I think the best scenario for using Definitive Healthcare is if accuracy isn't very important. If you just want to spam a lot of people and you don't really care where the contacts land, they're your vendor. If, on the other hand, you like accuracy and are hoping the commercial list vendor supplies data that will help your business grow, I feel they are less well suited to those use cases.
Read full review
InterSystems
InterSystems HealthShare is an extremely powerful platform for which we have not found a need it cannot meet. Granted, some particular complex solutions may require a bit more 'engineering' level talent than some healthcare organizations staff in their traditional 'interface departments'. Organizations that make the investment in InterSystems AND their staff through training and empowerment of bettering their career will rapidly reap the rewards of a robust integration foundation with support for rapidly increasing the organization's ability to action their data using analytics, natural language processing, machine learning and business process orchestration. Through HealthShare, I have been able to harvest key business and clinical metrics rapidly from plain text blobs into discrete data elements, empowering our analytic users, reducing manual data entry and bettering the lives of our most important customer - the patient.
Read full review
Pros
Definitive Healthcare
  • Provides a list of hospitals, health systems, medical groups, and practices
  • Helps show what locations are under certain systems or groups
  • Gives insight into specialties and employee counts
Read full review
InterSystems
  • A wealth of specific integration adaptors provided with the product, allowing for rapid low-code integrations for a myriad of use-cases.
  • Most InterSystems provided functionality delivered with the product can be review and extended to allow for rapid development of custom solutions for adaptors and tools not met out-of-the-box.
  • Continual timely releases ensure organizations can keep up to date with the rapidly changing healthcare integration space, while trusting that upgrades do not mean months of testing and validation. Most major upgrades can be completed within a few weeks of simple unit testing.
Read full review
Cons
Definitive Healthcare
  • Outdated UI and lacks integration with popular software
  • Account Management team is unempowered to solve problems or come up with creative solutions.
  • Slow response time. I waited 3 weeks for a response from their team on a question.
  • Database lack key contacts especially Director level and above. Poor tool for sales team.
  • Poor customer service. I constantly felt like I was chasing them for a meeting or on questions.
Read full review
InterSystems
  • Improvements to built in REST, SOAP and FHIR adapters to allow for low-code solutions against modern integration web service APIs.
  • Terminology engine improvements to provide auto-mapping against the plethora of terminology datasets required by FHIR and US CDI standards.
  • Tighter integration with Git/GitHub and similar platforms to enable Continuous Integration and Development models out of the box not only for general developers but healthcare integrators.
Read full review
Usability
Definitive Healthcare
It was unusable for us because key contacts were not there and our sales team had to tell Definitive what contacts were missing. Waste of time and money.
Read full review
InterSystems
No answers on this topic
Support Rating
Definitive Healthcare
Account Managers and team often do not respond for weeks at a time.
Read full review
InterSystems
No answers on this topic
Alternatives Considered
Definitive Healthcare
I use both. Definitive Healthcare is better when you need specific hospital and clinic names. ZoomInfo only gives you a local address but refers to each location as the health system name so hard to define where particular people are from.
Read full review
InterSystems
InterSystems HealthShare is not your standard integration platform. While the Health Connect product could be construed as an 'interface engine', it is so much more. The capabilities to extend the engine using low code and visual business process modeling ensures a wealth of use cases not covered by a traditional interface engine. Furthermore, while not a direct competitor of Epic (Epic is in fact an InterSystems customer themselves), we are far more comfortable relying on the robustness of the HealthShare platform for complex integrations, data modeling and data normalization using HealthShare than just Bridges and Interconnect alone.
Read full review
Return on Investment
Definitive Healthcare
  • In my experience, We've experienced no value from the data
  • In my opinion, we've paid for no value
  • So the RoI is negative
Read full review
InterSystems
  • Simple integration development time has been reduced from weeks to days.
  • Complex integration development time has been reduced from months to weeks.
  • On-call Support after-hours for the integration team has been nearly non-existent since the move to InterSystems, increasing employee retention and satisfaction as InterSystems 'just works'.
  • Less need to purchase other products to implement complex integrations through web service APIs and SQL ETL processes - it can all be done with InterSystems.
Read full review
ScreenShots