What users are saying about
20 Ratings
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Score 3.9 out of 101

Likelihood to Recommend

Dell EMC Networker

Networker is only suited for one thing: being a front end for good hardware. We love our Data Domains, the dedupe is insane and they ingest data rapidly. You'd be better off using Veeam, which can talk to the Data Domains natively (that's what we're doing now).
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Feature Rating Comparison

Data Center Backup

Dell EMC Networker
5.9
Universal recovery
Dell EMC Networker
7.0
Live recovery
Dell EMC Networker
7.9
Recovery verification
Dell EMC Networker
5.3
Business application protection
Dell EMC Networker
3.1
Multiple backup destinations
Dell EMC Networker
5.3
Incremental backup identification
Dell EMC Networker
3.4
Backup to the cloud
Dell EMC Networker
6.4
Deduplication and file compression
Dell EMC Networker
9.0
Snapshots
Dell EMC Networker
7.1
Flexible deployment
Dell EMC Networker
2.5
Management dashboard
Dell EMC Networker
1.4
Platform support
Dell EMC Networker
9.8
Retention options
Dell EMC Networker
4.3
Encryption
Dell EMC Networker
9.9

Pros

Dell EMC Networker

  • When used with a Data Domain appliance, using either DDBOOST or a VTL, it is quick and does a wonderful job of deduplication. We have 2.3 PB stored on a 140 TB DD 4500. While this is expensive storage, the cost for 2+ PB would be even higher.
  • It does a good job of brick-level backups of Exchange mailboxes, and does so in very good time. A few hours backs up our entire organizations mailbox stores in a way that provides object level restore.
  • Used in combination with DPA (Data Protection Advisor), it has a very good reporting capability. DPA, however, requires more than just surface knowledge in order to get really good reports, and the DDOS changes can wreck havoc with customized reports.
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Cons

Dell EMC Networker

  • Networker's customer service could use a bit of improvement. While some problems are handled quickly, complex issues sometimes have limited responses with difficulty to escalate up the chain.
  • Networker prior to version 9 is using outdated policy configuration which tends to make some backup windows and obligations awkward.
  • Networker needs a bit better method for accommodating plugin integration with other applications, and better documentation on implementation of those modules.
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Likelihood to Renew

Dell EMC Networker

Dell EMC Networker 1.0
Based on 1 answer
There are three reasons for not renewing our use of NetWorker: 1) the rising and extremely high cost of support and proprietary hardware needed for deduplication, 2) the complete unreliability of the product (we couldn't recover from a true disaster if we wanted to), and 3) the horrible support from EMC for the product
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Usability

Dell EMC Networker

Dell EMC Networker 3.0
Based on 2 answers
Use this, and then use Veeam. Or literally just about anything else. It's a powerful engine with a crappy paint job and a rusty frame.
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Support

Dell EMC Networker

Dell EMC Networker 8.0
Based on 2 answers
The support team has always been good, and there is never an issue that can't be resolved. The techs are competent and know the product. The slightly less than perfect rating I'm giving is because Support shouldn't carry the burden themselves. We hear from Dell sales people all the time, but they never call and ask about this product, nor do they offer to upsell it or make it better. That lack of sales support and coherence hurts the overall rating a bit. When I spend my company's money on your product, I expect you to at least ACT like you care, if not actually care for real. It influences my opinion and future purchasing habits.
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Implementation

Dell EMC Networker

Dell EMC Networker 1.0
Based on 1 answer
How can anyone build a house without a blueprint? NetWorker was ramrodded into place here without a design or implementation plan. The result was a setup that was doomed from the start and never worked reliable over the full three years of our contract obligation.
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Alternatives Considered

Dell EMC Networker

Previously I have used MS DPM and Symantec Backup Exec. I think they all have similar strengths and drawbacks actually. In general, BE/DPN have slightly better interfaces and terminology but slightly worse backup and recovery reliability. I would recommend Networker over them for the reason of reliability as I have experienced it. My disclaimer is that I worked with DPM and BE many years ago at this point so all this software may have improved at different rates. Backups and backup software continue to be seen as a huge but necessary time sink for me and I plan on doing more evaluations to see if there is better software out there. I am looking at trying Veeam but have not yet had a chance to evaluate, for example.
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Return on Investment

Dell EMC Networker

  • Good customer service
  • Lengthy process, but 100% doable
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Pricing Details

Dell EMC Networker

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Dell EMC Networker
1.4

Likelihood to Renew

Dell EMC Networker
1.0

Usability

Dell EMC Networker
3.0

Support

Dell EMC Networker
8.0

Implementation

Dell EMC Networker
1.0

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