Desk Manager vs. Spiceworks Help Desk
Desk Manager vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Desk Manager | N/A | N/A | N/A | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
Desk Manager | Spiceworks Help Desk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Desk Manager | Spiceworks Help Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Desk Manager | Spiceworks Help Desk | |||||||||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Desk Manager | Spiceworks Help Desk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Desk Manager | Spiceworks Help Desk | |
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Likelihood to Recommend | - (0 ratings) | 8.9 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Desk Manager | Spiceworks Help Desk | |
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Likelihood to Recommend | Desk Manager No answers on this topic | Spiceworks Ziff Davis |
Pros | Desk Manager No answers on this topic | Spiceworks Ziff Davis |
Cons | Desk Manager No answers on this topic | Spiceworks Ziff Davis |
Likelihood to Renew | Desk Manager No answers on this topic | Spiceworks Ziff Davis |
Usability | Desk Manager No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | Desk Manager No answers on this topic | Spiceworks Ziff Davis |
Support Rating | Desk Manager No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | Desk Manager No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | Desk Manager No answers on this topic | Spiceworks Ziff Davis |
Return on Investment | Desk Manager No answers on this topic | Spiceworks Ziff Davis |
ScreenShots |