TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Detrack

    Score9 out of 10
    N/ADetrack is a global delivery management solution that serves users from more than 45 countries (including United States, Australia, United Kingdom, Malaysia, Vietnam, UAE (Dubai), India, South Africa, Canada, and New Zealand). The app is currently translated into 21 languages, with more than 58,000 installations. Detrack serves clients from a wide array of industries, with a more dominant presence in 3PLs, couriers, cold chain logistics, pharmaceuticals, retailers,…

    $0

    driver/month

    GFI Systems

    Score8.5 out of 10
    N/AGFI Systems in Edmonton offers their suite of fleet management applications comprising GPS tracking of assets, dispatch and fleet maintenance controls, as well as ELD hardware and applications.N/A
    Pricing
    DetrackGFI Systems
    Editions & Modules
    Free Trial
    $0.00
    driver/month
    Monthly Payment
    $29.00
    driver/month
    Annually Payment
    $312.00
    driver/month
    No answers on this topic
    Offerings
    Pricing Offerings
    DetrackGFI Systems
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsDetrack offers 3 price plans to suit your needs. All subscriptions are contact-free, giving users maximum flexibility. A free trial is available when signing up for a new account. Users are charged for drivers added to that account subsequently. The monthly plan cost USD$29 per driver, paid every month. The annual plan costs USD$312 per driver, paid every year (recommended option).—
    More Pricing Information
    User Ratings
    DetrackGFI Systems
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.5
    (3 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    DetrackGFI Systems
    Likelihood to Recommend
    Detrack Systems Pte Ltd
    As a trainer for the use of the software, it was surprisingly easy to explain to the final users how the software works, and being able to do that shorted the time for the theory training and left more room for the practical training, as for the actual use of the software it's very well suited to do what is meant to do, tracking is easy, implementation is fast, honestly teaching it was a breeze.
    Incentivized
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    Gfi Systems
    When our client wants to host email onsite, not in the cloud, our go-to is GFI Systems MailEssentials. You can set up allowed or blocked emails based on many parameters. The quarantine feature is easy to manage. Sometimes it "catches" too many emails. Easy to fix, though! GFI Systems LanGuard is so comprehensive that initial scans take forever to run! But it is so comprehensive that it catches *everything*! Not just viruses, and lack of updates--it catches things in the endpoint's registry. And provides the full information on the endpoint in order to identify and fix it. Thanks, guys for great products!
    Incentivized
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    Pros
    Detrack Systems Pte Ltd
    • Automated Communications
    • Order Tracking
    • Route tracking/updates easing dispatch
    Incentivized
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    Gfi Systems
    • Security is their main focus and they do an excellent job providing users the ability to use all tools in one product.
    • Their reports are very detailed and have the option to auto email key people with executive reports to keep track of vulnerabilities and patch status.
    • Keeping costs low, no other company could offer as much as they do for everything they offer.
    Incentivized
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    Cons
    Detrack Systems Pte Ltd
    • Synchronisation may fail at times.
    • Graphic designed could be more attractive as it feels dull at the time.
    • Security options could be higher.
    Incentivized
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    Gfi Systems
    • GFI Systems MailEssentials would be nice to have the possibility to block emails from overseas. Make that customizable, too!
    • Have a "lite" version of GFI Systems LanGuard so we can do a quick check, if we would like to
    • How about a special "partner" phone number for support? One where a partner can access support more quickly?
    Incentivized
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    Usability
    Detrack Systems Pte Ltd
    Does mostly everything we need but could use some increased functionality without the requirement of switching screens
    Incentivized
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    Gfi Systems
    No answers on this topic
    Support Rating
    Detrack Systems Pte Ltd
    No answers on this topic
    Gfi Systems
    The Support zteam for GFI was with us all the way through, and I believe that they had the best support team of all the products that we use and/or tested.
    Incentivized
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    Alternatives Considered
    Detrack Systems Pte Ltd
    Detrack makes a difference in the time used for training new agents, while veteran agents who are already used to the software of this sort got entangled with the program very easily; the synchronization issues that were the main use in most of the complaints we received were fairly fixed but the impact was not as bad as it could sound but is a pebble in the road nevertheless. Compared to previous programs that we use in different campaigns, which can be very raw than Detrack we had an amazing time using it and teaching it.
    Incentivized
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    Gfi Systems
    GFI Systems MailEssentials is easier to use and much less expensive.
    Incentivized
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    Return on Investment
    Detrack Systems Pte Ltd
    • Reduction of staff required through automation
    • Increased customer satisfaction through solid communication tools
    • Ease of dispatch to drivers
    Incentivized
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    Gfi Systems
    • GFI Systems does save us a lot of time and makes it very convenient to manage clients. Remote access usually works well.
    • For our business GFI Systems is a bit expensive. The total cost is like hiring a full time employee.
    • It would be nice if the backup function was more robust and better thought out. Until then, we are seeking another service for our client's backup needs.
    Incentivized
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    ScreenShots

    Detrack Screenshots

    Screenshot of MapScreenshot of Daily Summary ReportScreenshot of ReportScreenshot of Dashboard