What users are saying about
9 Ratings
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Score 8.3 out of 100
22 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

Docuware Cloud

We can use Docuware Cloud as a checks and balances program for our application processing in our data department. This is a time saver and allows us to access information at our multiple locations, as well as we have clients in various states. We can assign documents to others throughout the processing of applications, and this has allowed us to keep better track of our documentation with clients.
Anonymous | TrustRadius Reviewer

Oracle WebCenter Content

WebCenter Content is suitable for payables invoice processing for companies with a huge volume of paper invoices. 80% of data entry effort can be reduced.For small companies with less volume, WebCenter may not make sense. WebCenter is not perfect. It has some issues. We raised enhancement requests with Oracle, hopefully, Oracle will resolve them soon.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

Docuware Cloud
Oracle WebCenter Content
7.5
Content capture & imaging
Docuware Cloud
Oracle WebCenter Content
7.5
File sync, storage & archiving
Docuware Cloud
Oracle WebCenter Content
8.0
Document management
Docuware Cloud
Oracle WebCenter Content
7.6
Records management
Docuware Cloud
Oracle WebCenter Content
7.5
Content search & retrieval
Docuware Cloud
Oracle WebCenter Content
8.0
Enterprise content collaboration
Docuware Cloud
Oracle WebCenter Content
9.0
Content publishing & creation
Docuware Cloud
Oracle WebCenter Content
6.5
Security, risk management & information governance
Docuware Cloud
Oracle WebCenter Content
7.0
Contract lifecycle management
Docuware Cloud
Oracle WebCenter Content
7.0
Automated workflows
Docuware Cloud
Oracle WebCenter Content
7.5
Artificial intelligence
Docuware Cloud
Oracle WebCenter Content
6.0
Integration
Docuware Cloud
Oracle WebCenter Content
8.1

Pros

Docuware Cloud

  • Workflow management is fairly intuitive.
  • Basic document management functions are handled well.
  • Easy to administrate.
Anonymous | TrustRadius Reviewer

Oracle WebCenter Content

  • It provided one single repository with a URL link to access each AP invoice.
  • It gives a life cycle to each invoice where a business user can perform some additional indexing as per their needs.
  • It also provides a reporting feature and a front-end for users to view invoices with ease and very helpful for auditing purpose.
  • It uses the BPEL engine to customize the life cycle and also it can automate the auto entry of supplier invoices in your EBS system.
  • Reduce a lot of manual efforts, manual errors and workforce.
Girish Mehta | TrustRadius Reviewer

Cons

Docuware Cloud

  • Integration with corporate domains. Administration is complex.
  • Some features require a separate download.
Anonymous | TrustRadius Reviewer

Oracle WebCenter Content

  • Some functionality you would expect to be built-in (such as reporting for compliance) is not and requires other Oracle products to be integrated.
  • Separating an invoice with multiple lines for different departments is not an easy task.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Docuware Cloud

No score
No answers yet
No answers on this topic

Oracle WebCenter Content

Oracle WebCenter Content 7.9
Based on 2 answers
The challenges with converting to a completely new system create quite a barrier to switching to anything else. If we find another system that offers guaranteed improvements to the user interface -- as well as as a more coherent set of options for data interchanges with current and future enterprise data sources -- we would be more interested in swithing to that new product. Of course, the expense in purchasing competitor system, along with the costs of migrating all current content, along with retooling all existing workflows in place, would be carefully weighed against the benefits incurred from a switch-over.
Lee Cornelison | TrustRadius Reviewer

Usability

Docuware Cloud

Docuware Cloud 7.0
Based on 1 answer
Fairly intuitive for average users.
Anonymous | TrustRadius Reviewer

Oracle WebCenter Content

Oracle WebCenter Content 6.0
Based on 1 answer
It meets all required functionality requirements -- but handles none of them in an exceptional manner
Lee Cornelison | TrustRadius Reviewer

Support Rating

Docuware Cloud

Docuware Cloud 9.0
Based on 2 answers
We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
Anonymous | TrustRadius Reviewer

Oracle WebCenter Content

Oracle WebCenter Content 5.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

Docuware Cloud

Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost.
Anonymous | TrustRadius Reviewer

Oracle WebCenter Content

I can't really provide an answer for this question because I think the basic premise is flawed. Which system an organization selects is based (or should be based) on their unique business and organizational requirements, not the features of the system. We do not recommend a particular solution to a client based on subjective preference for one system over another but rather for its appropriateness to achieve a particular goal or collection of goals.
Scott Lewis | TrustRadius Reviewer

Return on Investment

Docuware Cloud

  • Time Saver
  • Streamlines data processing
Anonymous | TrustRadius Reviewer

Oracle WebCenter Content

  • We were looking for a scalable solution for invoice processing needs. WebCenter did fit the bill. It reduced manual data entry effort by 80%.
  • WebCenter saved our storage costs. We do not need to store the physical paper copies anymore in our expensive offices.
  • WebCenter increased the employee engagement and reduced monotonous data entry work. Employees now have time to spend on value-added work rather than data entry.
  • Auditors were happy with the tool, as they can retrieve any document with the click of a button as opposed to search and find a physical document.
Anonymous | TrustRadius Reviewer

Pricing Details

Docuware Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Oracle WebCenter Content

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Docuware Cloud
8.8
Oracle WebCenter Content
7.5

Likelihood to Renew

Docuware Cloud
Oracle WebCenter Content
7.9

Usability

Docuware Cloud
7.0
Oracle WebCenter Content
6.0

Support Rating

Docuware Cloud
9.0
Oracle WebCenter Content
5.0

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