DreamHost vs. Google Compute Engine

Dreamhost was previously a great web host with reliable service and top-notch features, but I can no longer recommend them. If you're looking for web hosting on a Linux platform (such as running PHP or platforms like Wordpress, Jooma, or Drupal), with simple pricing services, then this is the great service for you. One big downside is lack of phone customer support. This is especially frustrating because of their many issues the last few weeks, which aren't easily resolved or addressed by their team.

Incentivized

Google Compute Engine is so easy to implement and run. It doesn't require much knowledge to build an app since they provide multiple options to choose from with their prebuilt sample list. We can easily make customization on any website app we built for our client according to their needs and make changes if required.

Incentivized

• Customer service is industry-best. We've never had a problem that wasn't solved by them almost immediately.
• Their dashboard is extremely easy to use and doesn't cause any confusion at all.
• Their website speeds are good but not great. In an age when speed is important, they are good enough, especially for the price.
• They have a great backup feature.

Incentivized

• Scaling - whether it's traffic spikes or just steady growth, Google Compute Engine's auto-scaling makes sure we've got the compute power we need without any manual juggling acts
• Load balancing - Keeping things smooth with that load balancing across multiple VMs, so our users don't have to deal with slow load times or downtime even when things get crazy busy
• Customizability - Mix and match configs for CPU, RAM, storage and whatnot to suit our specific app needs

Incentivized

• They could have better deploy solutions for not so experienced users
• More integration with external services to automate some tasks
• Better ways to track hosting performance
• The user management could be easier to understand

Incentivized

• Built-in monitoring via Stackdriver is quite expensive for what it provides.
• Initially provided quotas (ie. max compute units one can use) are very low and it took several requests to get an appropriate amount.
• Support on GCE is limited to their knowledge base and forums. For more hands-on support provided by Google, you must pay for their Premium services.

Incentivized

We have every intention of staying with Dreamhost, but we are a tad concerned with the company's recent involvement in high profile litigation and controversial topics. While we don't take a position one way or another on what type of content they should host, one concern we have is that repeated attacks on their infrastructure have caused significant downtime during business hours for us, and that's something we'll have to take into consideration going forward.

Incentivized

Overall services are good to go. Received good feedback from users. Have regional server locations. It has free extra service included.

Incentivized

Having interacted with several cloud services, GCE stands out to me as more usable than most. The naming and locating of features is a little more intuitive than most I've interacted with, and hinting is also quite helpful. Getting staff up to speed has proven to be overall less painful than others.

Incentivized

There were some very few cases where we had an outage but mostly it did not last more than 10 minutes. And if there were any maintenance, we were notified beforehand. So did not have any major problem with Google Compute Engine's availability.

GCE is a performant infrastructure. The GCE usage reports are readily available and the reports load time is insignificant. GCE exposes various REST API which allows the third part system to integrate with GCE. Many observability software like newRelic integrates with the GCE to offer monitoring of GCE

Incentivized

Whether we're calling in on the phone, live chatting or emailing, we get immediate high-quality, native English-speaking support. This cannot be overstated when it comes to hosting, because support tickets are usually time sensitive and high stress. I've always had great experiences with the limited times we've needed to use DreamHost support. We've dealt with support for many other providers and no one comes close to DreamHost.

Incentivized

• The documentation needs to be better for intermediate users - There are first steps that one can easily follow, but after that, the documentation is often spotty or not in a form where one can follow the steps and accomplish the task. Also, the documentation and the product often go out of sync, where the commands from the documentation do not work with the current version of the product.
• Google support was great and their presence on site was very helpful in dealing with various issues.

Incentivized

We've tried a few other WordPress-specific hosts, as well as other shared hosting providers (Rackspace, WPEngine, and others). We have found that DreamHost gives the best balance of cost, performance, and features, for our needs. All vendors have their own pitfalls and shortcomings, and DreamHost isn't without its own, but it works for us.

Incentivized

Google Compute Engine provides a one stop solution for all the complex features and the UI is better than Amazon's EC2 and Azure Machine Learning for ease of usability. It's always good to have an eco-system of products from Google as it's one of the most used search engine and IoT services provider, which helps with ease of integration and updates in the future.

Incentivized

• The service can really be a positive value with its very solid performance and lack of downtime issues found with other services.
• For those with limited hosting or web development knowledge, the service can be a challenge to fully utilize. Sometimes this may mean additional training.
• The service also provides a number of expansion opportunities for growing with greater functionalities.

Incentivized

• With Google Compute we don't have the overhead of managing our own data centers reducing costs and reducing the staff needed to manage systems.
• As I said earlier, Google's costs are ~1/2 of AWS, so we are able to see a ROI much faster.

Incentivized