What users are saying about
533 Ratings
8 Ratings
533 Ratings
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Score 8.5 out of 100
8 Ratings
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Score 9.4 out of 100

Attribute Ratings

    Likelihood to Recommend

    9.6

    Dynatrace

    96%
    341 Ratings

    Instana

    N/A
    0 Ratings

    Likelihood to Renew

    8.6

    Dynatrace

    86%
    12 Ratings

    Instana

    N/A
    0 Ratings

    Usability

    8.4

    Dynatrace

    84%
    9 Ratings

    Instana

    N/A
    0 Ratings

    Availability

    8.2

    Dynatrace

    82%
    2 Ratings

    Instana

    N/A
    0 Ratings

    Performance

    7.3

    Dynatrace

    73%
    2 Ratings

    Instana

    N/A
    0 Ratings

    Support Rating

    8.2

    Dynatrace

    82%
    404 Ratings

    Instana

    N/A
    0 Ratings

    In-Person Training

    8.2

    Dynatrace

    82%
    1 Rating

    Instana

    N/A
    0 Ratings

    Online Training

    8.2

    Dynatrace

    82%
    1 Rating

    Instana

    N/A
    0 Ratings

    Implementation Rating

    7.9

    Dynatrace

    79%
    24 Ratings

    Instana

    N/A
    0 Ratings

    Product Scalability

    7.3

    Dynatrace

    73%
    1 Rating

    Instana

    N/A
    0 Ratings

    Likelihood to Recommend

    Dynatrace

    Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly.For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
    Anonymous | TrustRadius Reviewer

    Instana

    No answers on this topic

    Pros

    Dynatrace

    • We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
    • Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
    • Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.
    Matthew Mariner | TrustRadius Reviewer

    Instana

    No answers on this topic

    Cons

    Dynatrace

    • Dynatrace does not monitor easily on AIX OS.
    • Dynatrace does not monitor easily on a C-based application.
    • The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.
    Philippe REY | TrustRadius Reviewer

    Instana

    No answers on this topic

    Pricing Details

    Dynatrace

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Instana

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Dynatrace

    Dynatrace 8.6
    Based on 12 answers
    We have already renewed our purchase with the company. They make it easy for us to get a temporary license for our contingency site that is only used for testing twice a year. We are expanding our license with for this tool. We find it very useful and will renew it again.
    Rebecca Douglass | TrustRadius Reviewer

    Instana

    No score
    No answers yet
    No answers on this topic

    Usability

    Dynatrace

    Dynatrace 8.4
    Based on 9 answers
    I really liked how easy it was to deploy the SaaS vesion of Dynatrace in our environment. We have a lot of tools that have plenty of capability but they don't get a whole lot of use because they would require someone who is an expert to use them. With the SaaS version of Dynatrace, all the admin functions are taken care of by the Dynatrace team (updates, patches, new features, bugs, etc.) and our small shop can focus on getting valuable metrics, alerts and issue resolution from the product.
    Nischay Goyal | TrustRadius Reviewer

    Instana

    No score
    No answers yet
    No answers on this topic

    Reliability and Availability

    Dynatrace

    Dynatrace 8.2
    Based on 2 answers
    Our environment, it never goes down therefore is always available.
    Rebecca Douglass | TrustRadius Reviewer

    Instana

    No score
    No answers yet
    No answers on this topic

    Performance

    Dynatrace

    Dynatrace 7.3
    Based on 2 answers
    We have not seen where it does slow down an application.
    Rebecca Douglass | TrustRadius Reviewer

    Instana

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Dynatrace

    Dynatrace 8.2
    Based on 404 answers
    Given that Dynatrace has become an informal industry standard, the plethora of information available on forums is massive. Most problems or roadblocks you come across are most likely (almost certainly, in fact) already solved and solutions available on these forums. The tech support at Dynatrace is also quite good, with prompt and knowledgeable people at their end.
    Anonymous | TrustRadius Reviewer

    Instana

    No score
    No answers yet
    No answers on this topic

    In-Person Training

    Dynatrace

    Dynatrace 8.2
    Based on 1 answer
    We did both online and in house training - they used our system so it made more sense.
    Rebecca Douglass | TrustRadius Reviewer

    Instana

    No score
    No answers yet
    No answers on this topic

    Online Training

    Dynatrace

    Dynatrace 8.2
    Based on 1 answer
    The training was done on our time and with our system.
    Rebecca Douglass | TrustRadius Reviewer

    Instana

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Dynatrace

    Dynatrace 7.9
    Based on 24 answers
    Using Dynatrace support services to assist (and lead) the implementation was extremely important.
    Sandy Neavaes | TrustRadius Reviewer

    Instana

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Dynatrace

    Synthetic Monitoring automatically does what other products do only through the use of other tools or through the development of user applications that still have a high cost of maintenance. The other products are not immediately usable and require many customizations. Through the use of configuration automatisms, you can be immediately operational and, in our case, we detected several imperfections in the applications.
    Anonymous | TrustRadius Reviewer

    Instana

    No answers on this topic

    Scalability

    Dynatrace

    Dynatrace 7.3
    Based on 1 answer
    Dynatrace can be used to monitor may software tools
    Rebecca Douglass | TrustRadius Reviewer

    Instana

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Dynatrace

    • Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
    • Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
    • The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.
    Anonymous | TrustRadius Reviewer

    Instana

    No answers on this topic

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