Ellucian Portal vs. OpenText Portal

It is great and collecting information and keeping it all in one place. But once you go outside of their scope it requires a lot of outside programming that quickly adds up. It's hard to find a good, reliable developer for this software so once you do find one you hang on to them. There is a very steep learning curve, but I would suspect that for any new CRM that you bring on

Incentivized

• It completely depends on the version to work with and the approach. However, it provides a catalog of useful properties and tools for web development and portals.

• Also for document management it is a great option, since the management, control and management of these is quite useful.As a technical use, it is a great tool for the management, handling, coordination and synergy of projects.

Incentivized

• Collecting information and putting it into a concise place
• Creating forms for use on our website to collect user information
• Differentiating between different user types and knowing where they are in the funnel

Incentivized

• Exceptional handling of data and documents.
• Intuitive and simple management of the portal.
• Integration of third-party applications such as Sharepoint.
• Great customer service and support.

Incentivized

• We don't necessarily think that what the sales team promised us has been delivered. There are some features we thought we'd have that require hours of outside programming
• The forms that we create for the website would be nice to have more control over the look and feel
• Creating nice looking emails in ellucian is very cumbersome. It's definitely a far cry from a drag and drop like mail chimp or delivra

Incentivized

• Construction of components as templates for end users.
• From my experience, despite being intuitive, the learning process can be slow.
• I feel it is not the best value for money option.
• In my opinion, despite the integrations being great tools, they haven't been perfected.

Incentivized

It is about right on par with the marketing stuff that Salesforce had. If you want to use it for email marketing it's only good for very simply designed email campaigns. But the scheduling of these campaigns is pretty painless and does a very good job. It has combined many other software packages that we were using into one place which is nice, but if you need to go outside the box of how they have things set up it will cost you a lot to do some custom development.

Incentivized

• It has turned out to be much more expensive to get what we want than we thought
• There is a lot of customizing for our institution so the dollar cost will not be seen anytime soon
• It has helped bring everything into one place, but that has taken many hours of training for a lot of our staff just to get up to speed.

Incentivized

• Reduction of time in the management of files and information.
• In complement with trained personnel, reduction of time in the creation of portals and information centers.
• Greater visibility of the data that is available and must be managed.

Incentivized