Emburse Chrome River Invoice vs. Flywire

• Easy to use with little to no navigational training needed for most users.
• Being able to add our own compliance rules eliminates the back and forth between creator and approver.
• Invoices can be created, approved, and paid within hours.
• Normally, our processing time is two or three days. Before Emburse Chrome River Invoice, it was up to two weeks.
• Easily upload receipts/invoices into the system using email or the application SNAP. No need to have a scanner.

Incentivized

Many of our international students studying at our institution are financially supported by their parents in their homeland. In other words, they rely on their families for payment of their class fees. So, Flywire makes international payments convenient by making payment by visiting our college website and finding the Flywire payment option. Some prefer this method over credit card payments or by wiring money to the student's bank account in the U.S., which creates a whole additional step in making payments.

Incentivized

• Look for duplicate invoice numbers
• Export into the current ERP system to initiate the check
• Create an error report to view if the address is not correct in the system

Incentivized

• It accepts a wire transfer from virtually all nations outside the U.S.
• The customer service support is helpful.
• Once payment information in our system is updated, it allows for payment for classes from overseas to run smoothly.

Incentivized

• Accessing invoice history
• Reporting

Incentivized

• Delay time could be shortened between the actual time of payment and the confirmation of payment.
• It could allow for the payer to pay more than the outstanding balance without rejecting additional amounts of money.
• Refund information by way of Flywire is a little vague.

Incentivized

We were previously using paper check requests or Jaeger for invoicing payments. We do still use them for anything other than travel. However, all travel-related items are processed through Emburse Chrome River Invoice--we are hopeful that in the future we will navigate to processing all payments in Emburse Chrome River.

Incentivized

Flywire is relatively simple to use with much quicker response time when it comes to customer support.

Incentivized

• No more lost campus mail
• No more staff walking documents through approvals
• No more scanning
• No more file storage needed
• No more multiple copies of the same information in several departments

Incentivized

• Cannot think of any negative impact
• A good number of students are using Flywire to pay for their classes, so it is growing in popularity
• It reduces the amount of foot traffic at the cashier / payment office when it comes to issues involving payment of classes.

Incentivized