EngageBay is presented by the vendor as a powerful, simple, affordable, and integrated all-in-one marketing, sales, and service automation platform with a free CRM, designed for small businesses and startups to grow their business to the next level. It comprises a marketing automation suite to help businesses save time, nurture audiences and automate routines, manual tasks; free CRM and sales automation designed to keep users organized by storing and categorizing all email contacts, track deals,…
$12.74
per month per user
HighLevel
Score 9.4 out of 10
N/A
HighLevel is an all-in-one white-label marketing platform for digital agencies boasting CRM, Email, 2-way SMS, Funnel Builder, web page / landing page designer or online calendar builder, etc., from the company of the same name in Eugene.
$97
per month
Pricing
EngageBay
HighLevel
Editions & Modules
FREE
$0
per month per user
BASIC
$12.74
per month per user
GROWTH
$42.49
per month per user
PRO
$84.99
per month per user
Starter
$97
per month
Unlimited
$297
per month
SaaS Pro
$497
per month
Offerings
Pricing Offerings
EngageBay
HighLevel
Free Trial
No
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
EngageBay
HighLevel
Features
EngageBay
HighLevel
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
EngageBay
8.2
1 Ratings
4% above category average
HighLevel
-
Ratings
Customer data management / contact management
10.01 Ratings
00 Ratings
Workflow management
10.01 Ratings
00 Ratings
Opportunity management
8.01 Ratings
00 Ratings
Integration with email client (e.g., Outlook or Gmail)
5.01 Ratings
00 Ratings
Contract management
8.01 Ratings
00 Ratings
Interaction tracking
8.01 Ratings
00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
EngageBay
8.5
1 Ratings
10% above category average
HighLevel
-
Ratings
Case management
7.01 Ratings
00 Ratings
Help desk management
10.01 Ratings
00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
EngageBay
10.0
1 Ratings
25% above category average
HighLevel
-
Ratings
Lead management
10.01 Ratings
00 Ratings
Email marketing
10.01 Ratings
00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
EngageBay
9.0
1 Ratings
16% above category average
HighLevel
-
Ratings
Task management
10.01 Ratings
00 Ratings
Billing and invoicing management
8.01 Ratings
00 Ratings
Reporting
9.01 Ratings
00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
EngageBay
7.5
1 Ratings
3% below category average
HighLevel
-
Ratings
Pipeline visualization
8.01 Ratings
00 Ratings
Customizable reports
7.01 Ratings
00 Ratings
Customization
Comparison of Customization features of Product A and Product B
EngageBay
7.5
1 Ratings
2% below category average
HighLevel
-
Ratings
Custom fields
10.01 Ratings
00 Ratings
Scripting environment
5.01 Ratings
00 Ratings
Security
Comparison of Security features of Product A and Product B
EngageBay
10.0
1 Ratings
17% above category average
HighLevel
-
Ratings
Single sign-on capability
10.01 Ratings
00 Ratings
Role-based user permissions
10.01 Ratings
00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
EngageBay
9.0
1 Ratings
18% above category average
HighLevel
-
Ratings
Marketing automation
10.01 Ratings
00 Ratings
Compensation management
8.01 Ratings
00 Ratings
Platform
Comparison of Platform features of Product A and Product B
EngageBay
5.0
1 Ratings
42% below category average
HighLevel
-
Ratings
Mobile access
5.01 Ratings
00 Ratings
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
EngageBay
-
Ratings
HighLevel
9.2
6 Ratings
25% above category average
WYSIWYG email editor
00 Ratings
8.96 Ratings
Dynamic content
00 Ratings
9.26 Ratings
Ability to test dynamic content
00 Ratings
9.06 Ratings
Landing pages
00 Ratings
8.76 Ratings
A/B testing
00 Ratings
9.46 Ratings
Mobile optimization
00 Ratings
9.46 Ratings
Email deliverability reporting
00 Ratings
9.36 Ratings
List management
00 Ratings
9.36 Ratings
Triggered drip sequences
00 Ratings
9.76 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
EngageBay
-
Ratings
HighLevel
9.5
6 Ratings
38% above category average
Lead nurturing automation
00 Ratings
9.66 Ratings
Lead scoring and grading
00 Ratings
9.56 Ratings
Data quality management
00 Ratings
9.26 Ratings
Automated sales alerts and tasks
00 Ratings
9.46 Ratings
Lead segmentation and distribution
00 Ratings
9.54 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
EngageBay
-
Ratings
HighLevel
9.5
6 Ratings
24% above category average
Calendaring
00 Ratings
9.66 Ratings
Event/webinar marketing
00 Ratings
9.46 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
EngageBay
-
Ratings
HighLevel
9.1
6 Ratings
33% above category average
Social sharing and campaigns
00 Ratings
9.46 Ratings
Social profile integration
00 Ratings
8.86 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
EngageBay
-
Ratings
HighLevel
9.2
6 Ratings
34% above category average
Dashboards
00 Ratings
9.56 Ratings
Standard reports
00 Ratings
9.56 Ratings
Custom reports
00 Ratings
8.56 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
I would absolutely recommend EngageBay to any customer looking to switch from Marketo or Salesforce that wanted a cheaper solution while still highly effective. Those platforms require hands-on integration consultants and full-time employees that know how to handle those CRMs. This CRM is easy to use for any beginner marketer.
HighLevel is great for so many types of businesses. Basically most business will be able to find value using HighLevel. It saves a lot of time playing with multiple software. It is more affordable being that everything you need is in the one place. So it allows you to focus on growing your business and not worrying about the technology and outgrowing your current technology setup. Companies from startups to global brands capitalise on HighLevel's features and functionality. The HighLevel community is also very helpful with hundreds of thousands of worldwide users it is easy to find support and help whenever you need it.
EngageBay's incredibly easy to use. I was able to pick up the CRM and start using right away with little issues. Anyone with basic CRM knowledge should be able to get started on EngageBay easy. Their customer service team also makes onboarding very easy and will work with you on any issue.
HighLevel is a great tool, and is a real "all rounder" that helps agencies keep costs down and profits high. It really does serve the majority of marketing agency needs, but it does fall down slightly on some specialist areas, where a dedicated CRM would be best for example. It can be a little tricky to use and buggy, which does cause some frustration sometimes.
Their support team is incredibly response, with a livechat option anytime during business hours. I was able to work with them on a variet of issues and they were extremely hands-on. The same reps are always there and friendly and ready to work with. There isn't a CRM that has better customer service.
Salesforce and Marketo are the strongest CRM products out there in the space. The drawback they have is that they are immensely expensive and complex to set-up / use. Salesforce is extremely complex, especially when using in conjunction with Pardot. EngageBay is simple, easy to use, and easy to build from. And their customer service is far more responsive than those platforms.
HighLevel competes with other funnel builders, automations providers and CRMs. HighLevel has a clear advantage in terms of value for money. It gives you a lot of bang for buck. We can get cheaper but you will not get all the same features and development speed as HighLevel. You can get a bit nicer page builders, email marketing tools etc but they will come at a lot more $$. So it really depends. You can spend some more $$ in HighLevel and get custom built css styling and make it look and feel the same as more $$ tools. So really you can't lose with HighLevel in the long run.