EngageBay vs. HighLevel

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
EngageBay
Score 7.0 out of 10
N/A
EngageBay is presented by the vendor as a powerful, simple, affordable, and integrated all-in-one marketing, sales, and service automation platform with a free CRM, designed for small businesses and startups to grow their business to the next level. It comprises a marketing automation suite to help businesses save time, nurture audiences and automate routines, manual tasks; free CRM and sales automation designed to keep users organized by storing and categorizing all email contacts, track deals,…
$12.74
per month per user
HighLevel
Score 8.5 out of 10
N/A
HighLevel is an all-in-one white-label marketing platform for digital agencies boasting CRM, Email, 2-way SMS, Funnel Builder, web page / landing page designer or online calendar builder, etc., from the company of the same name in Eugene.N/A
Pricing
EngageBayHighLevel
Editions & Modules
FREE
$0
per month per user
BASIC
$12.74
per month per user
GROWTH
$42.49
per month per user
PRO
$84.99
per month per user
No answers on this topic
Offerings
Pricing Offerings
EngageBayHighLevel
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
EngageBayHighLevel
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
EngageBayHighLevel
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
EngageBay
8.2
1 Ratings
6% above category average
HighLevel
-
Ratings
Customer data management / contact management10.01 Ratings00 Ratings
Workflow management10.01 Ratings00 Ratings
Opportunity management8.01 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)5.01 Ratings00 Ratings
Contract management8.01 Ratings00 Ratings
Interaction tracking8.01 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
EngageBay
8.5
1 Ratings
12% above category average
HighLevel
-
Ratings
Case management7.01 Ratings00 Ratings
Help desk management10.01 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
EngageBay
10.0
1 Ratings
28% above category average
HighLevel
-
Ratings
Lead management10.01 Ratings00 Ratings
Email marketing10.01 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
EngageBay
9.0
1 Ratings
17% above category average
HighLevel
-
Ratings
Task management10.01 Ratings00 Ratings
Billing and invoicing management8.01 Ratings00 Ratings
Reporting9.01 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
EngageBay
7.5
1 Ratings
2% below category average
HighLevel
-
Ratings
Pipeline visualization8.01 Ratings00 Ratings
Customizable reports7.01 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
EngageBay
7.5
1 Ratings
1% below category average
HighLevel
-
Ratings
Custom fields10.01 Ratings00 Ratings
Scripting environment5.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
EngageBay
10.0
1 Ratings
18% above category average
HighLevel
-
Ratings
Single sign-on capability10.01 Ratings00 Ratings
Role-based user permissions10.01 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
EngageBay
9.0
1 Ratings
23% above category average
HighLevel
-
Ratings
Marketing automation10.01 Ratings00 Ratings
Compensation management8.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
EngageBay
5.0
1 Ratings
40% below category average
HighLevel
-
Ratings
Mobile access5.01 Ratings00 Ratings
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
EngageBay
-
Ratings
HighLevel
8.4
2 Ratings
9% above category average
WYSIWYG email editor00 Ratings9.12 Ratings
Dynamic content00 Ratings7.52 Ratings
Ability to test dynamic content00 Ratings7.52 Ratings
Landing pages00 Ratings8.02 Ratings
A/B testing00 Ratings8.52 Ratings
Mobile optimization00 Ratings8.12 Ratings
Email deliverability reporting00 Ratings8.62 Ratings
List management00 Ratings9.12 Ratings
Triggered drip sequences00 Ratings9.12 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
EngageBay
-
Ratings
HighLevel
8.0
2 Ratings
10% above category average
Lead nurturing automation00 Ratings8.02 Ratings
Lead scoring and grading00 Ratings8.02 Ratings
Data quality management00 Ratings8.02 Ratings
Automated sales alerts and tasks00 Ratings8.02 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
EngageBay
-
Ratings
HighLevel
8.3
2 Ratings
1% above category average
Calendaring00 Ratings8.52 Ratings
Event/webinar marketing00 Ratings8.12 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
EngageBay
-
Ratings
HighLevel
7.5
2 Ratings
4% above category average
Social sharing and campaigns00 Ratings7.52 Ratings
Social profile integration00 Ratings7.52 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
EngageBay
-
Ratings
HighLevel
8.4
2 Ratings
15% above category average
Dashboards00 Ratings8.12 Ratings
Standard reports00 Ratings8.62 Ratings
Custom reports00 Ratings8.52 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
EngageBay
-
Ratings
HighLevel
7.9
2 Ratings
10% above category average
API00 Ratings8.52 Ratings
Role-based workflow & approvals00 Ratings8.62 Ratings
Customizability00 Ratings8.02 Ratings
Integration with Salesforce.com00 Ratings7.52 Ratings
Integration with Microsoft Dynamics CRM00 Ratings7.52 Ratings
Integration with SugarCRM00 Ratings7.12 Ratings
Best Alternatives
EngageBayHighLevel
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Thryv
Thryv
Score 8.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Kentico Xperience
Kentico Xperience
Score 7.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Kentico Xperience
Kentico Xperience
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
EngageBayHighLevel
Likelihood to Recommend
10.0
(1 ratings)
9.0
(2 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
EngageBayHighLevel
Likelihood to Recommend
EngageBay Inc.
I would absolutely recommend EngageBay to any customer looking to switch from Marketo or Salesforce that wanted a cheaper solution while still highly effective. Those platforms require hands-on integration consultants and full-time employees that know how to handle those CRMs. This CRM is easy to use for any beginner marketer.
Read full review
HighLevel
For a small business, HighLevel is definitely the tool of choice. Small businesses usually wouldn't require most of the functionalities of specialized tools anyway, and the features that HighLevel currently has will suffice in most cases. Software from bigger companies and those that are made specifically for a certain function would be best for bigger businesses, like Salesforce as a CRM.
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Pros
EngageBay Inc.
  • Lead / customer tracking
  • Automated emails
  • Automations
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HighLevel
  • Workflow Automation
  • Client Communication and Follow-ups
  • CRM Integration
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Cons
EngageBay Inc.
  • Landing pages
  • Livechat feature
  • Lead/customer integration
Read full review
HighLevel
  • We encounter bugs from time to time
  • Considering it's all-in-one, individual features are not as powerful as counterparts that specialize in those services
  • Loads slowly at times
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Usability
EngageBay Inc.
EngageBay's incredibly easy to use. I was able to pick up the CRM and start using right away with little issues. Anyone with basic CRM knowledge should be able to get started on EngageBay easy. Their customer service team also makes onboarding very easy and will work with you on any issue.
Read full review
HighLevel
No answers on this topic
Support Rating
EngageBay Inc.
Their support team is incredibly response, with a livechat option anytime during business hours. I was able to work with them on a variet of issues and they were extremely hands-on. The same reps are always there and friendly and ready to work with. There isn't a CRM that has better customer service.
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HighLevel
No answers on this topic
Alternatives Considered
EngageBay Inc.
Salesforce and Marketo are the strongest CRM products out there in the space. The drawback they have is that they are immensely expensive and complex to set-up / use. Salesforce is extremely complex, especially when using in conjunction with Pardot. EngageBay is simple, easy to use, and easy to build from. And their customer service is far more responsive than those platforms.
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HighLevel
HighLevel is all-in-one, so varying functions of the aforementioned tools are all covered by HighLevel, albeit not as robust as each of them when stacked against their features and functions. But since small businesses usually would not have that deep need, HighLevel is the cost-effective solution that puts everything in one place.
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Return on Investment
EngageBay Inc.
  • Improved lead management and helped build lead data by 4-5x in size
  • Helped improve investor base with 100-150% growth in investors by year 1
  • Generated dozens of calendar invites to call potential investors in first year
Read full review
HighLevel
  • Definitely a useful tool for us and our clients
  • We minimized the need for having to subscribe to various platforms that address different needs
  • We cater mostly to small businesses, so it's perfect for our clients' needs in terms of cost
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ScreenShots