Enghouse Interactive Contact Centers vs. LivePerson CTI Platform (Tenfold)
Enghouse Interactive Contact Centers vs. LivePerson CTI Platform (Tenfold)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Enghouse Interactive Contact Centers | N/A | Enghouse Interactive headquartered in Phoenix, Arizona offers Contact Centers, call center software. Enghouse Interactive is a division of global, publicly traded company Enghouse Systems. | N/A | |
LivePerson CTI Platform (Tenfold) | N/A | Tenfold is a computer telephony integration (CTI) platform optimized for customer support and sales enablement. All contact points and interactions with customers are automatically captured back into existing CRM software, such as business calls, emails, texts, and chats. The solution is now part of the LiveEngage since the October, 2021 acquisition. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
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Enghouse Interactive Contact Centers | LivePerson CTI Platform (Tenfold) | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Enghouse Interactive Contact Centers | LivePerson CTI Platform (Tenfold) | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Enghouse Interactive Contact Centers | LivePerson CTI Platform (Tenfold) | |
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Likelihood to Recommend | 8.0 (3 ratings) | 9.0 (64 ratings) |
Likelihood to Renew | 9.0 (1 ratings) | - (0 ratings) |
Enghouse Interactive Contact Centers | LivePerson CTI Platform (Tenfold) | |
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Likelihood to Recommend | Enghouse | LivePerson |
Pros | Enghouse | LivePerson |
Cons | Enghouse | LivePerson |
Likelihood to Renew | Enghouse | LivePerson No answers on this topic |
Alternatives Considered | Enghouse | LivePerson |
Return on Investment | Enghouse | LivePerson |
ScreenShots | LivePerson CTI Platform (Tenfold) Screenshots |