Likelihood to Recommend Bullhorn served as a very reliable and thorough tracking system for contacts, discovering prospects, and maintaining track of all relevant data. There are many customization options, strong search results, and sensible workflows. Excellent reporting tool. When we needed to find new resumes but all we could find were talents who had previously been discovered, it was less appropriate. Job Boards outperformed Bull Horn in terms of speed and quality.
Read full review Great for reaching out to passive candidates and standing out instead of using LI. Candidates are used to receiving the same messages in the same format and by using this tool we have the chance to mix it up and try and stand out from our competition. Entelo has been an awesome addition to my toolbox
Read full review Pros It provides the contact details of a candidate relevant to the job. All details are with a user-friendly interface that anyone can use the application. The specific details given by Bullhorn ATS & CRM are unbelievable. One place and you can make a decision about hiring or not hiring. The messaging automation feature again helps to save our time. Read full review Entelo provides accurate candidate contact info. Many of the profiles I have sourced via the platform have had the correct email address and my emails were able to reach the prospective candidate. This really helps recruiting efforts. Most candidates in this day and age constantly check their personal email. Engineers in particular are a hard group to reach and just sending an InMail isn't always the best route. Entelo really helps in recruiting for engineers by helping to provide their personal contact details. Entelo's tracking feature is a great strength. Any email you send to candidates on the platform, you can track accordingly. I get a notification when the candidate opens my email, clicks on link in the email, and when they reply. The notifications don't just come through the Entelo platform but you get an email as well so you're up to date. Entelo search is another great feature. You can search for candidates by entering skill, position, company name etc. There's even a diversity filter! Really great search criteria that helps you hone in on your ideal candidates. This is really useful for hard to fill technical positions. Avni Shah Senior Talent Partner- HR Operations
Read full review Cons Reporting: out of the box reporting is not very detailed or easy to navigate. In order to get better detailed and specific reports, you either need their Canvas product or pay for a 3rd party vendor. Customization: will get better with NOVO Experience update, but many users still don't have it. Right now many fields and order are not customizable Many features Bullhorn can do are not apparent to the user, often times you have to call in the figure things out. Read full review All the profile information isn't up to date and you always need to click through to their profile links (LinkedIn, GitHub, Angel List, etc.) It doesn't do a great job of pulling profiles from Facebook as you are better off sourcing directly from Facebook. If would be great if they could provide email reporting for the time of day to test the best time of day to email candidates so you can a/b test. Also, it would be great if you could provide response rate by List so you can see out of the 'x' number of candidates on a list, 'y' number of candidates responded. If a candidate doesn't respond to my initial outreach I send multiple follow-up emails so it would good to see how many candidates on my List respond to me. If I were to do that now it would be a very manual process and take too much time. They don't have drip/automated email campaign capabilities. It would be great when I send that initial email to a candidate to have the ability to scheudle follow-up emails based. For example, if the candidate doesn't respond to my initial email within 2 days send follow up email 1, if they don't respond to that email within 2 days send follow-up 2, etc. Read full review Likelihood to Renew We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
Paul Sabatino Senior Recruiter - Technology, Accounting and Finance
Read full review Usability It isn't the best ATS out there. It lacks on both the recruitment and sales side. There is no way to differentiate between prospects, candidates, and clients. There isn't a way to merge accounts and names, so there are many duplicates. Too may paid add ons. I had a much longer review written up and the page just deleted it, but I wouldn't recommend Bullhorn first or even third. It feels like it hasn't been fully realized yet. There are certainly some good things about the product, but more areas where they can improve.
Read full review Support Rating It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?). I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks
Read full review Alternatives Considered Breathe is a great tool for smaller internal recruitment teams and I have previously used an in-house built system similar however Bullhorn is something you can use across larger businesses and growing SME's it works well for international businesses as everything is updated in real-time. The support function is excellent and the training tools for new starters are super helpful for our L&D team. Your account manager is also great for assisting in personalising sections to make them more business specific.
Read full review Entelo is similar to
SeekOut in general, but I prefer Entelo as I find I have more success finding the candidates I am looking for. It has everything I need and then some, and that is what I like about it. I also love the Chrome extension and its ease of use.
Read full review Return on Investment Bullhorn has helped with the standardization of data which allows us to track our high, low and in between individuals. It allows for corporate bench marks to be tracked. It also allows for a closer look at all of the data points to make decisions versus making decisions based on perceptions. The data has definitely helped us make better business decisions because of the reporting capabilities. Bullhorn has some great marketplace partners and additional products like VMS Access that help with your VMS clients. This is a real time saver. Read full review It has made it quicker for me to source for multiple roles thanks to Envoy We were able to make a placement using its browser extension to find a candidate's email address Has given me weekly reports to understand some A/B testing regarding candidate reach out Read full review ScreenShots Bullhorn ATS & CRM Screenshots