Epicor BisTrack is business management software for lumber and building materials (LBM) dealers and distributors based on technology acquired with SolarSoft Business Systems in 2012. It covers inventory optimization, delivery dispatch, financial management, customer relationship management, and more recently warehouse management, as well as supplying business analytics.
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Infor ERP
Score 5.1 out of 10
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Infor ERP is an enterprise ERP platform focused on the needs of manufacturing and distribution sectors. The product was traditionally offered on-premise, but is now available in a cloud version.
Epicor BisTrack is well-suited for the following scenarios:
Lumber Yard Management: useful for managing lumber yards, including inventory tracking, order processing, and sales. It helps businesses optimize stock levels, streamline customer orders, and track various lumber products efficiently - can combine with other warehouse management software
Building Materials Distribution: It excels in businesses that distribute building materials, such as wholesalers and distributors. The software handles order management, pricing, and supply chain operations effectively - this is my company's main course of business Epicor BisTrack is not suited for the following scenario(s):
Epicor BisTrack is pretty specific to the lumber and building materials industry, so it won't be suitable for usage outside of this industry.
Epicor BisTrack is well-suited for the following scenarios:
It is well suited for accountants that know what information they need for accounting transactions and financial reports. It is well suited for manufacturing since the progress from raw materials to finished goods is easy to track and analyze. The software is well suited to handle individual jobs but then roll up reporting for families of products that are similar.
Infor ERP is a great stand alone ERP system but add-on software packages are often needed to attain a greater level of detail. Our organization has recently teamed up with ScottTech to implement a warehouse management system called PickPro. PickPro will provide us with up-to-the-minute inventory information driven by the many transactions and movement of material that occurs throughout our processes.
The Human Resource module is not used by our organization as it lacks functionality.
Reports and background tasks/updates often need to be run after-hours as speed is a serious issue and can hinder other parallel users.
Their support has been second to none. Quick to respond, knowledgeable in their help. Whenever our clients have a new need or strategy change, Infor is there to help us implement that for our client in an efficient manner. Cost continues to be a prime mover for our renewal of this product.
Epicor BisTrack is essential for those in the lumber and building materials industry, especially if they are in the wholesale/distribution side of things. I provided the rating because I feel that BisTrack has contributed a lot for my company and provided with essential information for decision-making on a day-to-day basis. The score also reflects that while BisTrack is an essential software for my business, there is also room for improvement so that the end users will be able to obtain what they need from the software.
Apologies, our company's IT department contacts support on our behalf. I have never contacted Epicor BisTrack's support myself; only through my company's IT team.
We always go thru our own IT team first. However, when they don't have the answer Infor support is always ready to resolve any question you would be asking, and they always get back to you promptly.
In my opinion, Infor ERP lacks in a lot of customizable features and navigation through the system. I believe If you are using this for the recruitment process in your organization, the system is very slow to navigate, does not accommodate for high volume of applicants, and you can experience a lot of issues with communication between systems. In my opinion, Infor ERP does not collect or transmit data easily between other systems, even when integrated.
Huge efficiency gains, faster response to customers, far reduced costs from improved effective process management, reduced labor costs - doing more with less
