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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epicor Grow

    Score6.3 out of 10
    Small Businesses (1-50 employees)
    Grow, from Epicor since the March 2022 acquisition, is a business intelligence software that is designed to empower businesses to become data-driven and accelerate growth by aligning team objectives and inspiring strategic decisions.N/A

    Sisense

    Score6.7 out of 10
    N/ASisense is a BI software and analytics platform. With what the vendor calls their In-Chip™ and Single Stack™ technologies, users have access to a comprehensive tool to analyze and visualize large, disparate data sets without IT resources.N/A
    Pricing
    Epicor GrowSisense
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Epicor GrowSisense
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details—Must contact sales team for pricing.
    More Pricing Information
    Community Pulse
    Epicor GrowSisense
    Considered Both Products
    Epicor Software
    Chose Epicor Grow
    We needed a tool that had more connections than Don King. And that tool is Grow.
    Incentivized
    Sisense Ltd
    Chose Sisense
    Sisense was chosen as our BI platform for a few key reasons. Excellent customer support is a key reason why. Additionally, continuing innovation in new product features and the ability to embed reports and do quite a bit in terms of customization.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    Epicor GrowSisense
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Epicor Grow and Sisense
    Feature
    Epicor Grow
    8.0
    32 Ratings
    2% below category average
    Sisense
    9.7
    47 Ratings
    17% above category average
    Customizable dashboards9.032 Ratings10.047 Ratings
    Report Formatting Templates7.025 Ratings9.033 Ratings
    Pixel Perfect reports00 Ratings10.037 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Epicor Grow and Sisense
    Feature
    Epicor Grow
    7.7
    31 Ratings
    4% below category average
    Sisense
    8.8
    47 Ratings
    9% above category average
    Drill-down analysis7.027 Ratings10.047 Ratings
    Formatting capabilities7.028 Ratings9.047 Ratings
    Report sharing and collaboration9.030 Ratings7.33 Ratings
    Integration with R or other statistical packages00 Ratings9.027 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Epicor Grow and Sisense
    Feature
    Epicor Grow
    6.7
    29 Ratings
    20% below category average
    Sisense
    10.0
    46 Ratings
    20% above category average
    Publish to Web7.025 Ratings10.036 Ratings
    Publish to PDF7.025 Ratings10.046 Ratings
    Report Delivery Scheduling6.025 Ratings10.039 Ratings
    Report Versioning00 Ratings10.024 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Epicor Grow and Sisense
    Feature
    Epicor Grow
    7.0
    26 Ratings
    14% below category average
    Sisense
    9.5
    45 Ratings
    17% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.024 Ratings10.045 Ratings
    Location Analytics / Geographic Visualization7.023 Ratings9.042 Ratings
    Predictive Analytics00 Ratings9.029 Ratings
    Pattern Recognition and Data Mining00 Ratings10.01 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Epicor Grow and Sisense
    Feature
    Epicor Grow
    7.0
    31 Ratings
    19% below category average
    Sisense
    10.0
    45 Ratings
    16% above category average
    Multi-User Support (named login)7.031 Ratings10.045 Ratings
    Role-Based Security Model7.025 Ratings10.044 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)7.025 Ratings10.045 Ratings
    Report-Level Access Control7.01 Ratings10.01 Ratings
    Single Sign-On (SSO)7.017 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Epicor Grow and Sisense
    Feature
    Epicor Grow
    7.7
    26 Ratings
    0% below category average
    Sisense
    9.7
    40 Ratings
    23% above category average
    Responsive Design for Web Access8.026 Ratings10.040 Ratings
    Mobile Application7.513 Ratings10.025 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.018 Ratings10.034 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Epicor Grow and Sisense
    Feature
    Epicor Grow
    7.0
    20 Ratings
    10% below category average
    Sisense
    -
    Ratings
    REST API7.020 Ratings00 Ratings
    Best Alternatives
    Epicor GrowSisense
    Small Businesses
    Cyfe
    Score4 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Zendesk Explore
    Score8.1 out of 10
    Zendesk Explore
    Score8.1 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score7 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epicor GrowSisense
    Likelihood to Recommend
    8.0
    (32 ratings)
    10.0
    (58 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.9
    (14 ratings)
    Usability
    7.1
    (5 ratings)
    10.0
    (6 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    9.4
    (5 ratings)
    9.0
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.1
    (3 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Data Sharing and Collaboration
    10.0
    (26 ratings)
    9.1
    (47 ratings)
    Data Sources
    7.1
    (26 ratings)
    9.2
    (47 ratings)
    Ease of integration
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Epicor GrowSisense
    Likelihood to Recommend
    Epicor Software
    Grow.com is well suited if you have a lot of data or client data to manage. If you do not have tons of data, there are other options out there that are a bit more simple and easy to use and a better price.
    Incentivized
    Read full review
    Sisense Ltd
    I believe Sisense is perfectly suited for any organization of any size that have access to the proper resources, as the tool is very expensive. The data connectors come in all shapes and sizes out of the box, which allows a great deal of data control within the ElastiCubes. Additionally, while the platform only runs on Windows platforms, the web application can be accessed on any client: mobile, Apple, Windows, etc. This allows a much more flexible user experience, resulting in data and dashboards reaching further than any other tool.
    Incentivized
    Read full review
    Pros
    Epicor Software
    • I love the fact that you have a team of developers who can help me build metrics or fix metrics that I do not create properly. I had to learn SQL in order to really build the metrics that mattered, which was a lot of fun, but resulted in many broken metrics. The vendor's team was great in responding to me requests for help!
    • Really, really appreciate the fact that Grow has SQL formulas to reference when building metrics. Again, as a novice, this accelerated my ability to learn and not have to leave your site and resources and stay within the Grow web properties.
    • Great account managers who check in regularly and are willing to help out whenever needed.
    Incentivized
    Read full review
    Sisense Ltd
    • Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
    • Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
    • Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.
    Incentivized
    Read full review
    Cons
    Epicor Software
    • There are basic labeling issues with some of the graph types. Wish there was more customizability here, especially on complex graphs.
    • Could help more with analysis of data and trends, but that's going into full-fledged BI territory.
    • The functionality of being able to snapshot data isn't quite there.
    Incentivized
    Read full review
    Sisense Ltd
    • The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
    • Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
    • If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.
    Read full review
    Likelihood to Renew
    Epicor Software
    No answers on this topic
    Sisense Ltd
    I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed. I would also like to say that the support and professionalism from the SiSense team has been excellent.
    Read full review
    Usability
    Epicor Software
    This tool is definitely a little bit difficult to be able to figure out at first, but after some time of learning you can definitely pick it up. I do wish there were more resources online that would be able to help speed up the learning process
    Incentivized
    Read full review
    Sisense Ltd
    New V5 is ground floor of an exciting collection of possibilities. Weekly Sisense developers come up with new functionality that they share with us in their forums. The move to HTML5 has been pleasing in that widgets auto size themselves into appropriate forms in the board but everyone of them can be popped out to full page size to be looked at in more detail
    Read full review
    Reliability and Availability
    Epicor Software
    No answers on this topic
    Sisense Ltd
    There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.
    Read full review
    Performance
    Epicor Software
    No answers on this topic
    Sisense Ltd
    SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.
    Read full review
    Support Rating
    Epicor Software
    The support team is very helpful and in every situation we have needed help in, they have been able to assist. So I have had a good experience with them
    Incentivized
    Read full review
    Sisense Ltd
    SiSense's support ninjas are very knowledgeable and are exceptionally responsive. So far, all of the issues we ran into were resolved within minimum time. My sense of dealing with the support staff at SiSense is that they are very focused on not just answering your immediate question, but also to delve into the cause of the matter.
    Read full review
    In-Person Training
    Epicor Software
    No answers on this topic
    Sisense Ltd
    Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.
    Read full review
    Online Training
    Epicor Software
    No answers on this topic
    Sisense Ltd
    Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.
    Read full review
    Implementation Rating
    Epicor Software
    No answers on this topic
    Sisense Ltd
    Remember to migrate the plugins. The documentation however is pretty straight forward.
    Read full review
    Alternatives Considered
    Epicor Software
    Grow doesn't have as many advanced analytics features and other capabilities as some other 'dashboard' platforms on the market. Simply, if you want a tool for internal use only that has high-level analytics capabilities (regressions, completely custom visualizations, modeling), Grow probably isn't the platform for you. To put it another way, if you have a team of data engineers and scientists doing complex analysis, Grow might not make the most sense. However, if you understand the value of data/visualization/dashboards, but lack some of those skillsets in your company, Grow might be the perfect fit. Not only is it incredibly scalable and reasonably priced compared to other market solutions, but their transform capabilities really stand out. They have many native data transformations that mimic SQL coding of a dataset, without requiring any knowledge of SQL. They've converted these transformations to easy-to-use tools in the platform, which are perfect for the less-technical user.
    Incentivized
    Read full review
    Sisense Ltd
    1) Easy to use, really, there is nothing too much to say. The set up is easy and not confusing. You can use it internally or externally.
    2) Customer Service, having spoken to various product reps from similar industry. Sisense rep provides you with the best support to get started, and it is really appreciated.
    Read full review
    Scalability
    Epicor Software
    No answers on this topic
    Sisense Ltd
    Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.
    Read full review
    Return on Investment
    Epicor Software
    • Made it so much easier and faster to access data across tools
    • Lessened the time exporting and uploading data to excel/sheets for analysis
    • Made data and metrics more easily accessible to others in our orgs
    Incentivized
    Read full review
    Sisense Ltd
    • Report development time is reduced from 2~3 days to 2~3 hours.
    • Report querying time is improved from 0.5~10 mins to 2~30 seconds.
    • A 2-staff team delivers 10 times the BI output that we did on the old system.
    • We were able to deliver BI and data analysis for all business functions instead of a very limited group of users
    Read full review
    ScreenShots

    Epicor Grow Screenshots

    Screenshot of Marketing desktop dashboard in dark-mode.Screenshot of TV, desktop, and mobile dashboards.Screenshot of KPI desktop dashboard in light-mode.Screenshot of Chart builder and data visualization.