Eracent IT Management Center (ITMC) vs. ServiceNow IT Service Management
Eracent IT Management Center (ITMC) vs. ServiceNow IT Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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Eracent ITMC | N/A | Eracent in Ottsville, Pennsylvania offers their IT Management Center (ITMC) suite to provide both ITAM and SAM with license optimization capabilities. | N/A | |
ServiceNow IT Service Management | N/A | ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management. | $10,000 per year |
Eracent IT Management Center (ITMC) | ServiceNow IT Service Management | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Eracent IT Management Center (ITMC) | ServiceNow IT Service Management | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Eracent IT Management Center (ITMC) | ServiceNow IT Service Management | |
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Small Businesses | ConnectWise RMM Score 7.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | ManageEngine ServiceDesk Plus Score 9.3 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | ManageEngine ServiceDesk Plus Score 9.3 out of 10 | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Eracent IT Management Center (ITMC) | ServiceNow IT Service Management | |
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Likelihood to Recommend | - (0 ratings) | 8.2 (78 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (13 ratings) |
Usability | - (0 ratings) | 6.3 (11 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (22 ratings) |
Online Training | - (0 ratings) | 1.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (3 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Eracent IT Management Center (ITMC) | ServiceNow IT Service Management | |
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Likelihood to Recommend | Eracent No answers on this topic | ServiceNow |
Pros | Eracent No answers on this topic | ServiceNow |
Cons | Eracent No answers on this topic | ServiceNow |
Likelihood to Renew | Eracent No answers on this topic | ServiceNow |
Usability | Eracent No answers on this topic | ServiceNow |
Reliability and Availability | Eracent No answers on this topic | ServiceNow |
Performance | Eracent No answers on this topic | ServiceNow |
Support Rating | Eracent No answers on this topic | ServiceNow |
Online Training | Eracent No answers on this topic | ServiceNow |
Implementation Rating | Eracent No answers on this topic | ServiceNow |
Alternatives Considered | Eracent No answers on this topic | ServiceNow |
Scalability | Eracent No answers on this topic | ServiceNow |
Return on Investment | Eracent No answers on this topic | ServiceNow |
ScreenShots |