Likelihood to Recommend
It has almost no effect on PC operation and can be used as usual. The security detection can be programmed according to the usage time, so it can be configured. The low price is easy to introduce. Then, if the number of additional licenses increases, it will be discounted, so it is suitable for the corporate introduction. Regular updates are available, so you can rest assured.
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I believe that Microsoft 365 Business Premium is applicable for any type of work or scenario. It's what I like the most about this program. In addition, it is the software that is used the most here in Mexico, and that makes it accessible to all, we should not spend financial or time in training new recruits, they recognize it just by looking at it. Where I think it could not work well is in the use of some devices, such as tablets. In things, it is very difficult to use these programs on manual devices, outside of computers.
Read full review Pros ESET provides comprehensive, transparent protection for my MacOS devices without interfering with the efficiency of my operating system. It's easy to install, configure (default settings are great for just about everyone), and update. ESET's customer communications, including a very detailed knowledge base online, make it clear I've chosen the right antivirus solution! Read full review Work remotely with ease All documents readily available This software can be used on any device Very user friendly and efficient Confidence in Microsoft brand performance and dependability Cost effective with always having the latest updates without having to purchase a new software package Customer service is outstanding Read full review Cons Price a little expensive - ESET is a great product, but it is priced at a high price and in a market as competitive as antivirus and security tools, this can weigh in the balance. Complexity in creating rules - it's quite complex to create rules in ESET, you end up wasting some time on it, it could be more intuitive. Read full review The only thing that is a bit cumbersome is that it doesn't seem that you can save files directly to programs like one drive if you aren't using a Microsoft program to generate the document. An example of this would be if I am working in a PDF in our PDF Program I have to first save it to my desktop and then drag it into one drive. I end up with duplicates and that can sometimes make it hard to remember which is the most up-to-date. Read full review Likelihood to Renew
I'm giving it a 10, because I would totally have no reservations about staying on with eSet for another 3 years once our contract comes up for renewal. We are looking to transfer to a different product in January, however. This is due to a special pricing contract with the state of Ohio that made a normally much more expensive product very affordable and was cheaper than our coming eSet renewal cost. This is a very special case only available to government and educational organizations, but had that not been offered, we would have gladly stayed with eSet.
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It is part of the organisation now. It provides and rich feature set and requires a relatively low amount of administration.
Read full review Usability
It is by far the easiest Security product I have ever used.
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The basic apps are straightforward and easy to use, especially since they have been around so long. I'm referring to the basic apps like Outlook, Excel, Word, PowerPoint, OneNote, etc. Other features such as Microsoft Teams and Sharepoint Sites, Sharepoint Lists, Sharepoint Groups, etc. all require a higher level of knowledge to both implement and use properly
Read full review Performance
In the last 5 years, Microsoft has come a long way. The performance of the products has become more and more user-friendly and it seems that the feedback provided by the user community is being listened to and worked on. The processes are very fast and seamless. There are negligible errors and doesn't slow the systems down.
Read full review Support Rating
Excellent support from ESET and when we had questions regarding the initial deployment they were there. The questions we put forth were answered immediately with great detail. Any of the items we put forth, scenarios, were given a good solution from ESET to fit our needs. This company stands by their product and are happy to step up when needed.
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As mentioned elsewhere in the review, Microsoft has historically paid attention to community feedback and issues, but timeliness can improve, and so can the addressing of long-standing issues about which many users have said "I have this issue too!" but no official solution exists. For issues that do have a solution, however, the solution is usually not difficult to find, and the explanation of features on Microsoft's website can mitigate many problems.
Read full review Implementation Rating
Do the full scan at the beginning and be prepared to wait until it is done. It will find things you did not know were there. You can leave on the Apple firewall as well as the ESET firewall. There have been no conflicts. Remember to remove emails from being backed up, so you do not have spam on your backup! This was the mistake I made.
Read full review Alternatives Considered
I'm a huge fan of ESET, the other companies seem to have either gone off the deep end by adding advertisements or they add too much and slow down the whole program, which slows down the whole PC. I haven't heard others with the same reputation as ESET either, I know of many people who prefer ESET over others as well
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Before migrating to Microsoft 365 Business Premium, we possessed an in-house exchange server. Therefore, it was difficult for us to look at alternatives to Microsoft for a solution – we did look at the Google Suite of products, but the transition for us seemed less cumbersome to stay with Microsoft from a staff and administrative perspective. While the G Suite does offer us many outstanding products and services, we also didn’t feel that Gmail is up-to-par as a corporate solution the way Exchange/Outlook/OWA are – this alone was also a driving force for our end-users, as there was minimal transition for them to move from an on-premise solution to an off-premise solution. The additional features of SharePoint, Teams, Project, and so many other applications within Microsoft 365 also helped us make a strong case to stay with Microsoft and expand what we were using. The end-user and mobile protections of InTune have also put us at ease when issuing laptops and mobile phones to an almost fully-remote end-user base.
Read full review Return on Investment Stopped several malware outbreaks that would have had considerable downtime on endpoints. Stopped several ransomware attacks that would have potentially costs large sums of money and downtime. Allowed us to utilize Eset itself in lieu of a patchwork of platforms to accomplish the same tasks. Saving us several thousand per year. Read full review Teams has streamlined our chats within each department so its easy to help out each other when problems or issues arise as well as having chat conversations in real time instead of the slower email option. This is especially handy when peopel are not working in the same space and cannot use a phone. All of our major communications, are done through Outlook email keeping everyone on the same page of issues within our organization or updates coming out for example Excel provides a simple system for creating our schedules, Tracking customer issues, project boards etc. having all these readily available minimizes time spent looking for information and grants more time for customer interaction and increasing service and sales. Read full review ScreenShots