F5 Secure Web Gateway Services vs. Trend Micro Smart Protection Suite, with XGen

From concept to deployment there is good support and documentation and is an easy product to understand and get configured. I have been working on F5 Secure Web Gateway Services for a bit now and it is much better than some other products. I like the interface and ease of deployment of the products.

Incentivized

The best [way] for Trend Micro [Smart Protection Suite, with XGen] to stand out, would be to install it throughout the network, both computers and servers[.] I recommend this solution for both small companies and very large companies since currently the security of our data is very critical and many times the costs that they lead to when suffering from an attack are too high. [A] system like this is worth investing in.

• it keeps my web sites secure
• it has a great future roadmap
• it looks good in the rack

Incentivized

• Real time threat intelligence using updates from global threat intelligence network.
• Advanced built-in threat detection and response capabilities.
• Ability to detect advanced malware, behavior and communications.
• Flexibility to deploy with on-premise or cloud or hybrid.
• Single management console to manage all layers of security.

Incentivized

• it can allow for more note space on configs

Incentivized

• Documentation is something that can be improved here.
• Licensing is overly complex and needs to be improved for different features/variations.
• Install is difficult.

Incentivized

I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.

Incentivized

managing other products (NS) are a pain in the neck and make me want to pull my hair out. Im sure there are things that the F5 can improve on and their road map and ideas are at the cutting edge. I cant wait to see how their plans work out and make the product better in the future.

Incentivized

Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.

• power consumption
• the device is heavy

Incentivized

• We have stopped multiple infections of ransomware from spreading.
• Lost some productivity when database crashed
• Updates tend to slow system down

Incentivized