Fetch vs. Navan

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fetch
Score 10.0 out of 10
Small Businesses (1-50 employees)
Fetch aims to provide small businesses with an easy and efficient way to reimburse employees for out of pocket expenses. Employees submit expenses using the Fetch mobile app and admins can view, approve and pay those expenses directly through the web app. The vendor says Fetch was built with one thing in mind -- getting employees paid back fast without any added burden on the admins approving the expenses. The vendor’s value proposition is that the sleek mobile app combined with…
$9.95
per active user
Navan
Score 6.7 out of 10
N/A
Navan (formerly TripActions) headquartered in Palo Alto offers their corporate travel management application of the same name, supporting messaging, travel rewards management, travel booking, and company policy compliance.N/A
Pricing
FetchNavan
Editions & Modules
Team
$9.95
per active user
No answers on this topic
Offerings
Pricing Offerings
FetchNavan
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
FetchNavan
Travel Management
Comparison of Travel Management features of Product A and Product B
Fetch
-
Ratings
Navan
1.2
1 Ratings
9% above category average
Customizable Approval Workflows00 Ratings2.01 Ratings
Readily Available Support00 Ratings1.01 Ratings
Travel Spend Reports00 Ratings1.01 Ratings
Consolidated Invoicing00 Ratings1.01 Ratings
Easy Travel Booking00 Ratings2.01 Ratings
Mobile Travel Application00 Ratings1.01 Ratings
Centralized Itinerary Management00 Ratings1.01 Ratings
Collaborative Booking00 Ratings1.01 Ratings
Loyalty Programs00 Ratings1.01 Ratings
Reuses Traveler Information00 Ratings1.01 Ratings
User-friendly Interface00 Ratings1.01 Ratings
Integrated Expensing Tool00 Ratings1.01 Ratings
Travel Alerts00 Ratings1.01 Ratings
Best Alternatives
FetchNavan
Small Businesses
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.2 out of 10
Airbnb for Work
Airbnb for Work
Score 8.5 out of 10
Medium-sized Companies
BILL Spend & Expense
BILL Spend & Expense
Score 8.9 out of 10
Lola.com
Lola.com
Score 8.0 out of 10
Enterprises
Webexpenses
Webexpenses
Score 8.5 out of 10
SAP Concur
SAP Concur
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FetchNavan
Likelihood to Recommend
9.0
(4 ratings)
1.0
(36 ratings)
Support Rating
-
(0 ratings)
9.4
(15 ratings)
User Testimonials
FetchNavan
Likelihood to Recommend
Shoeboxed
We use Fetch alongside our website that's built on WordPress. We have some databases set up on our site that pull from Fetch folders, and in some other places on the site, we simply link to files we have stored on our server through Fetch. There is nothing fancy about Fetch—it just gets the job done!
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Navan
A specific scenario where TripActions was well suited was when I needed to book a hotel stay in Cologne, Germany for multiple colleagues. The fact that they were registered users made coordinating their stays a seamless process. I have not had an occasion where TripActions was inappropriate to use.
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Pros
Shoeboxed
  • Consistency: Fetch gives our employees a single portal to enter expenses, avoiding email confusion and lost paperwork.
  • Clarity: Fetch allowed us to set up departments with one single 'approver'. This way employees would submit expenses and their boss would get a notification reminding them to review pending expenses.
  • Support: It was easy to communicate with humans at Fetch and they were able to help us with questions we had.
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Navan
  • Provides a wide range of travel options within a wide budget.
  • It is reliable - if a trip gets canceled, they are quick to contact their customer and help sort out additional booking details to get you to your final destination.
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Cons
Shoeboxed
  • Multi-currency - you can only submit expenses in USD and pay them back in USD. That hasn't been a problem yet, but I guess we'll have to ask employees to do their own conversion if they submit a non-USD receipt.
  • Needs to have employees install the iPhone or Android app
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Navan
  • Limited partnerships with all the major airlines, or if so, slowly just adding more airlines to their platform
  • Not a lot of information about the ratings of the hotels. I have stayed in hotels that I probably wouldn't have if their information was more up to date
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Likelihood to Renew
Shoeboxed
No answers on this topic
Navan
This decision overall isn’t made by me. The company evaluates the product. While I am an influencer the overall review is my personal opinion and mine only. The company books flights or would like for us to book flights through trip actions everything else is suggested but done with a personal cc which makes it optional. My option will be to not use TripActions for anything personally.
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Support Rating
Shoeboxed
No answers on this topic
Navan
- Easy bookings and quick expensing - Excellent chat support - Savings for the company since employees opt for rewards which require booking cheaper than average priced hotels - Rewards for employees - Easy to use customer interface - Great mobile applications for android and iOS - Ability to control payment methods for a different types of bookings like hotels or flights or car rentals.
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Alternatives Considered
Shoeboxed
In my previous role our company used Concur. Compared to Concur, Fetch is far simpler and easier to implement for a smaller organization like ours.
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Navan
I like TripActions more because everything is on a mobile app that is super user-friendly. The customer service team is also world class-I genuinely have never felt so taken care of. More so, Concur Travel and Expense never rewarded me for traveling, while I made over 200 dollars in Amazon money just for doing my job.
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Return on Investment
Shoeboxed
  • Fetch saves us time while working on our website.
  • The low cost of Fetch saves on our overall budget.
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Navan
  • The ability to change flights while I am on the road in meetings. They actually call the agents for me.
  • It has put money back in my pocket with the Amazon rewards and my company has saved money by me booking the less expensive options.
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ScreenShots

Fetch Screenshots

Screenshot of View, approve and pay expenses in Fetch's user-friendly admin dashboardScreenshot of Know exactly how much money you're owed and when it's in your bank accountScreenshot of Customize your company's expense categoriesScreenshot of Message through the app for easy expense clarificationScreenshot of Easily track mileage and apply your company's mileage reimbursement rate