FigJam vs. Mural

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FigJam
Score 8.1 out of 10
N/A
FigJam is an online interactive whiteboard from Figma headquartered in San Francisco, presently in beta (2021) but available to the public in a free trial. The vendor states that in 2022, FigJam will have plans for $0, $8, and $15 per editor, per month.
$5
per month per editor
Mural
Score 7.2 out of 10
N/A
MURAL (formerly Mural.ly) from Tactivos (DBA MURAL) in San Francisco is described by the vendor as a digital workspace and visual collaboration tool, designed for creative teams to make the process of design more efficient for distributed teams, working remotely.
$12
per month
Pricing
FigJamMural
Editions & Modules
FigJam Professional
$36
per year per editor
FigJam Organization
$60
per year per editor
Starter
$12
per month
Plus
$20
per month
Enterprise
Contact sales team
Offerings
Pricing Offerings
FigJamMural
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlans are billed annually.
More Pricing Information
Community Pulse
FigJamMural
Considered Both Products
FigJam
Chose FigJam
It is similar, but it provides more usable solutions for brainstorming sessions and presentation purposes. Now empowered with AI and some new cool stuff, it may be the most dangerous competitor to FigJam. However, it will win the race if FigJam is more responsive and gets more …
Mural
Chose Mural
I like it better than Miro because MURAL's more informal feel makes it encourage conversation and use. Miro also let's you bury too much information "inside" the notes making it really easy to lose sight of important data. I like MURAL better than Lucidspark because of how …
Best Alternatives
FigJamMural
Small Businesses
Canva
Canva
Score 9.1 out of 10
Canva
Canva
Score 9.1 out of 10
Medium-sized Companies
Canva
Canva
Score 9.1 out of 10
Canva
Canva
Score 9.1 out of 10
Enterprises
Whimsical
Whimsical
Score 8.9 out of 10
Whimsical
Whimsical
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FigJamMural
Likelihood to Recommend
8.0
(6 ratings)
9.5
(21 ratings)
Usability
8.7
(3 ratings)
7.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
FigJamMural
Likelihood to Recommend
Figma
If you're working in small product teams, like triads, and already using Figma, this is a no brainer for white boarding, quick/fast sketches, wireframing, collaborative doodling ... it gets less appropriate with large teams, infrequent. IMO, due to the way in which they price, it's better to keep the inner circle small-ish.
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Mural
I've recommended MURAL to a lot of people in a lot of fields. This is a great tool for any group of people that might stand around a white board if they were in person. Even if they are in person, I still recommend it pretty often because, unlike a white board, MURAL is virtual, so it can go offline with you. I've recommended it to other Software Teams, individual software developers, engineering teams, Sales Managers, Office Staff, Manufacturing teams, and more.
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Pros
Figma
  • One file, auto updated, no need to get latest
  • Easy to preview
  • Lack of client is benefit to some (not me)
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Mural
  • enables easy for all collaboration especially in the hybrid environment
  • makes brainstorming better as users can create digital sticky notes, draw diagrams, and add images to visually represent concepts and ideas
  • it helps to visualize data effectively - users can create charts, graphs, and diagrams to present data-driven insights to team members and stakeholders
Read full review
Cons
Figma
  • It misses easy-to-use pre sets of diagrams. The ones presented seem to be not native and hard to use. Miro is a good benchmark.
  • Navegating throught projects in the main page is confusing, specially when people are not admin users.
  • It should suggest ways of organizing the pages designers do, specially when the project is big and have many pages and sections.
  • It could have, for example, a draft version for every page, so that one can hide it when they finish the work, but can open it whenever something needs to be modified, versioning the job.
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Mural
  • It'd be nice that the zoom regulation could be easier to manage
  • The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
  • A faster and easier way to Integrate with ms office
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Usability
Figma
I don't use it often, because the organization I work in uses a different environment on a commo basis. This is rather used between the designers, who prototype the solutions in Figma - they just have it as a workbook/notebook for their ideas. However, if those need to be shared with stakeholders or other organization members, the designers are expected to use a different environment.
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Mural
Overall, MURAL is really easy to use, but there are a couple downsides. It's really easy to make areas of the board consistent because double clicking adds stickies that match those around the current one. It's really easy to connect the elements. And it's really easy to organize elements. Inconsistent controls, Panning, Line Connections, and latency are the only issues I had. My biggest issue is that the MURAL mouse buttons are very different from
most similar software. This always causes me problems switching to a
graphics software or 3D modelling software. Because MURAL uses the same button to pan and move elements, it's really easy to move things when panning around. The lines can also be a (sometimes huge) problem because thew will occasionally disappear or connect to things incorrectly. I think this is tied to latency issues which, in addition to causing phantom lines, can sometimes cause confusion to your team.
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Support Rating
Figma
No answers on this topic
Mural
Chat support tends to get back to you within a few hours and are always helpful.
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Alternatives Considered
Figma
FigJam works best in pair with Figma, as it allows you to keep track of your project in one place, supporting all phases of the process. The functionality is more intuitive, quick, and efficient. Visually, I also prefer it more —it’s more enjoyable and playful, making the experience much more engaging.
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Mural
Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
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Return on Investment
Figma
  • FigJam saves a lot of time ... it's nice to have all my visual notes/sketches within Figma itself where a lot of design work lives
  • The project organization and other features contribute to the ease of answering that age old question ... "where can I find that mockup?"
  • Dev Mode is pretty cool. Not many use it, so some designers may spend unnecessary time spec'ing out things that no one will appreciate, let alone look at.
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Mural
  • Mural allows us to draft communications for clients that aim to increase the NPS of the organization
  • Mural allows us to keep up with the agile framework, which reduces Time to Market of our products and initiatives
  • Mural allows us to identify blockers in our day to day tasks, which reduces the Cicle Time of our Kanban cards
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ScreenShots

Mural Screenshots

Screenshot of the brainstorming templates that brings more minds to the table and helps turn good ideas into extraordinary work.Screenshot of energizers and icebreakers that help teams feel connected and open-minded so they can tackle big problems.Screenshot of strategic plan sharing, to improve people's sense of safety and expectation, leaving more brain space for creativity and innovation.Screenshot of retrospectives, which help teams get better and happier over time.