Fischer Identity as a Service (IaaS) is an identity management solution from Fischer International.
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Oracle Identity Management
Score 5.0 out of 10
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Oracle Identity Management is a suite of applications for IAM, now in edition 12c, which includes Oracle Identity Governance, Oracle Access Management, as well as Oracle's Directory Services.
Fischer is well suited for the use case scenarios where an institution has not previously used any identity management and needs to quickly provide services to meet regulatory or other deadlines. It also works well when you can implement in smaller batches of user accounts and grow over time. We have found it less appropriate for cases where we have needed to set up on-off temporary or special access. Fischer has worked with us on out-of-band provisioning but we had to pay for extra Fischer professional services to make that work.
Oracle Identity Management is a great product, especially when working with multiple directories. It is best suited in a company that has multiple business divisions catering to different objectives. And not all companies would be able to utilize all of its features, especially if the users base is too small or the business model is restricted into one area.
Reducing the frequency (twice a month) of scheduled outages. But I believe they are making progress toward developing a more robust cloud infrastructure that will eliminate the need for such frequent downtimes.
There are some less than intuitive administration tools, which could be improved. Fisher is always willing to help us when we don't understand the proper way to configure using the tools.
I would like a streamlined way to move changes from our test environment into our production (live) environment instead of having to duplicate the effort.
The entitlements catalog was not robust enough for our needs. We ended up keeping an internal system to catalog our entitlements. This meant more integration code was necessary than we'd like.
We evaluated the access request functionality, but again, it was not flexible enough and had a bunch of strange quirks (unnecessary button presses, etc).
OIA was pretty slow and users would complain about it repeatedly. We tried working with Oracle to improve the performance, but didn't get anywhere after months of troubleshooting.
It does deliver as advertised, provided you do your homework and understand the expected outcome before going live. Poor planning can turn the project into a nightmare. It can save the company a good deal of man hours and money by bringing about identity management automation, a self-service portal, and customizable email notifications for all of the identity owners and other stakeholders. For example, you can inform your HR team upon successful account creation and disablement. You can proactively reach out to users informing them about their account extirpation status, etc.
I believe we had a quite fair RFP listing all our complex integration and being key on utilizing existing investments, the Oracle product met our requirements and the local partner presented that very well. With such combined synergy, the offering was appealing to be the winning bid and therefore Oracle Identity Management was selected.
Fischer has had a positive impact by providing self-serve identity and password management tools that our constituents can use at their convience, not tied to our operational hours.
Fisher Identity as a Service has been a significant cost, but it is anticipated that it saves our students significant time and effort that they can better dedicate to their academic pursuits.
Negative initial reaction--as this was a new way of doing things, there was a period of confusion among our college constituent that required additional communication and instruction
