Fiserv Loancierge vs. Fiserv Wealth Management Network

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Loancierge
Score 8.0 out of 10
N/A
Loancierge for Credit Unions from Fiserv is a loan origination solution offering intuitive navigation, workflows and paperless processing tools to strengthen lending operations, mitigate risk and increase loan efficiency to compete for loan opportunities.N/A
Fiserv Wealth Management Network
Score 8.0 out of 10
N/A
The Wealth Management Network from Fiserv is an expansive networks of managed account data and connectivity. It brings together asset managers and sponsors to perform all necessary business functions to support the industry. The Network includes messaging services, information exchange, and managed account data services.N/A
Pricing
Fiserv LoanciergeFiserv Wealth Management Network
Editions & Modules
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Offerings
Pricing Offerings
LoanciergeFiserv Wealth Management Network
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Fiserv LoanciergeFiserv Wealth Management Network
Top Pros
Top Cons
Best Alternatives
Fiserv LoanciergeFiserv Wealth Management Network
Small Businesses

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Medium-sized Companies

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Anypoint Platform
Anypoint Platform
Score 8.1 out of 10
Enterprises

No answers on this topic

TIBCO B2B Integration Solution
TIBCO B2B Integration Solution
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Fiserv LoanciergeFiserv Wealth Management Network
Likelihood to Recommend
8.0
(1 ratings)
8.0
(2 ratings)
User Testimonials
Fiserv LoanciergeFiserv Wealth Management Network
Likelihood to Recommend
Fiserv
It really just could be easier to use. I feel like there is a lot of repetition and things could be smoother between pages. Why do the loans turn red in your queue, no one has ever been able to answer me that.
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Fiserv
Fiserv Wealth Management Network is well suited in scenarios where an organization has multiple financial services providers and would like the benefit of tying that all together and managing it from a single, unified solution. The benefit there is increased efficiency and productivity, especially when compared to the manual alternative of having managers log in to separate sponsor platforms.
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Pros
Fiserv
  • connects to Portico
  • Lets you know when someone else is in your loan
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Fiserv
  • R&D is fantastic as they have the resources
  • Online resources to help figure things out
  • Easy to navigate
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Cons
Fiserv
  • Missing certain pieces to make it eaiser
  • not everything transfers from one program to antother
  • having to go back and forth between queues instead of the back button
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Fiserv
  • Cost ... it's definitely not the cheapest option out there. the way pricing is itemized and a separate upcharge for each add-on gets annoying. They can probably bundle things a little better and offer a discount on the bundled products
  • the volume of system updates and changes is nauseating at times and we have to prepare and test accordingly every time there is a scheduled update. that takes up a lot of resources; quarterly updates to products would be much easier.
  • more responsive support and ideally more stable support engineers ... it seems like turnover is high in their support roles and that impacts customer success and MTTR.
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Alternatives Considered
Fiserv
Hubspot is putting everything in Loancierge into it, repetitive for tracking purposes. We also have Portico integrated with Loancierge, they do mesh well most days but some days one is down and you cannot use the other.
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Fiserv
Far superior in my opinion. More features, easier to navigate and superior customer service
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Return on Investment
Fiserv
  • I do not see that side of things, i just write the loans and send to underwriting
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Fiserv
  • Speed of service is greatly improved across partners. I believe our MTTR for service requests has improved by 30-40%
  • Standardized platform for our staff which translates to better retention and a lower training effort.
  • Cost is the negative impact ... it goes without saying that using Fiserv is much more expensive to the manual alternative which is very human resource intensive but low cost. But that's to be expected ...we're just trading time for money.
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