What users are saying about
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.7 out of 100
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 4 out of 100

Likelihood to Recommend

Fishbowl Manufacturing (FBM)

The purchasing function is very good - tracking and linking parts to sales orders, shortage reports, and part summaries.
Anonymous | TrustRadius Reviewer

Solid Commerce

Solid Commerce may be helpful for small businesses that want to reach from one marketplace to become multi-channel based. However, I would recommend short contracts, long trial periods, request a teammate with 2+ years experience at the company and don't be afraid to communicate your needs. I do feel there is a place for the company in the marketplace, it is less expensive than most, it has a lot of benefits in segmentation and pricing needs, but it can lack in reliability and is not as reactive to customers for an e-commerce market.
Anonymous | TrustRadius Reviewer

Pros

Fishbowl Manufacturing (FBM)

  • Inventory control - provides easy/accurate reports. Also, cycle counts can be done at any time. The warehouse team was easily trained.
  • Sales Orders - Fishbowl allowed us to have the sales orders accessible to everyone and linked the customers' purchase order to the orders and work orders (within the system). It no longer needs to be manually linked.
  • Custom reports - for a small fee we had reports customized specifically for our company.
  • Link to Quickbooks - invoices generated directly after closure of sales order.
Anonymous | TrustRadius Reviewer

Solid Commerce

  • It did allow for multi-channel promotion of the same set of SKUs. It diminished qty on all marketplaces when there was a sale on one.
  • It allowed for multiple skus to change price.
  • It allowed for SKU segmentation and multiple attribute tagging.
  • When their company was smaller and more customer service driven, there was a lot of creative thinking to create sales growth.
Anonymous | TrustRadius Reviewer

Cons

Fishbowl Manufacturing (FBM)

  • In some instances when the sales orders contain "non inventory items," it is difficult to split up these items (i.e. design contract items) once they have been put into the system. The work flow is not intuitive to know what needs to be backed out, etc. For example, if a sales order is placed with a contract for $1000 but the next day we need to bill out only $600 ($400 later) - the entire $1000 gets billed out and can't be retracted.
  • Shipping memos/packing lists - the link between the Quickbooks invoice number would be nice.
  • Adding files to the vendor/part area, so I don't need to go to our PLM system to get the files.
Anonymous | TrustRadius Reviewer

Solid Commerce

  • As their company grew and our e-commerce department grew, Solid Commerce lacked in customer service.
  • At one point we could see a high turnover rate of Solid Commerce employees, leading to a disconnect for customers.
  • We had a hard time functioning with other external tools like ShipWorks, ShipStation, our DMS, even uploading using excel files became unreliable.
  • We ended our relationship with Solid Commerce less then a year ago because we could not rely on their automation and communication. They knew this for months before we decided to terminate the relationship.
Anonymous | TrustRadius Reviewer

Support Rating

Fishbowl Manufacturing (FBM)

Fishbowl Manufacturing (FBM) 7.0
Based on 1 answer
Originally the support for Fishbowl was very poor. It was hard to get anyone to help. In the last 12 - 14 months, it has greatly improved and if it continues this way I would certainly rate it higher.
Anonymous | TrustRadius Reviewer

Solid Commerce

No score
No answers yet
No answers on this topic

Alternatives Considered

Fishbowl Manufacturing (FBM)

Arena is very powerful and user friendly - but not an inventory control system - yet the bill of materials input far exceeds that of Fishbowl.Fishbowl has improved in the 3 years we have had it. However, there are things with Fishbowl that are still difficult, ie. splitting an order once it has been input, (sometimes it works, other times we wonder what we did wrong). Once a manufacture order has been set it cannot be changed even if a part has to be changed (due to purchase issues), and sales orders don't seem to allow "down payments" - or if it does, it is not easily understood. Fishbowl is far better than our previous Access database system. Tracking parts is much easier.
Anonymous | TrustRadius Reviewer

Solid Commerce

ChannelAdvisor is a step up in building our e-commerce business. They have met our communication and customer service needs. They work with our other tools like e-Desk and ShipStation reliably. However, that step up comes with additional costs. ChannelAdvisor is an investment that is higher then Solid Commerce. However, we are about 10 months in and not once have we lost connection with ShipStation or not been able to print pick tickets
Anonymous | TrustRadius Reviewer

Return on Investment

Fishbowl Manufacturing (FBM)

  • Overall FBM has saved our company money. Our inventory is more accurate. Previously we used a home grown, Access data base. We have decreased our cost in the inventory/purchasing area by about 15%.
  • Our parts are easier to track in the system - from sales order/purchasing/work order/inventory.
Anonymous | TrustRadius Reviewer

Solid Commerce

  • They helped us grow significantly from a small e-comm business to almost triple our size in four years.
  • They led us to know where our breaking points are in a same day service oriented environment.
  • They have great segmentation of SKUs and different pricing options of SKUs.
  • They did have some creative thinkers to help their customers but I wouldn't know if they are still there.
Anonymous | TrustRadius Reviewer

Pricing Details

Fishbowl Manufacturing (FBM)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Solid Commerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Add comparison