Five9 vs. Satmetrix (discontinued)
Five9 vs. Satmetrix (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Five9 | N/A | Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. | N/A | |
Satmetrix (discontinued) | N/A | Satmetrix was survey-based customer experience management software. It contained summary and individual customer data for tracking the customer lifecycle. Satmetrix was acquired by NICE Systems in July 2017, and is no longer available. | N/A |
Five9 | Satmetrix (discontinued) | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing | — | ||||||||||||||
More Pricing Information |
Five9 | Satmetrix (discontinued) | |
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Top Pros | ||
Top Cons |
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Five9 | Satmetrix (discontinued) | ||||||||||||||||||||||||||||||||||||||||||
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Contact Center Software |
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Workforce Optimization (WFO) |
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Survey Format & Appearance |
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Survey Content |
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Survey Logic |
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Survey Reporting & Analytics |
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Survey Administration & Security |
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Five9 | Satmetrix (discontinued) | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Square 9 Softworks Score 9.7 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Qualaroo Score 6.7 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | PG Forsta HX Platform Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Five9 | Satmetrix (discontinued) | |
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Likelihood to Recommend | 8.4 (36 ratings) | 4.0 (7 ratings) |
Likelihood to Renew | - (0 ratings) | 5.1 (5 ratings) |
Support Rating | 8.0 (8 ratings) | - (0 ratings) |
Five9 | Satmetrix (discontinued) | |
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Likelihood to Recommend | Five9 | Discontinued Products |
Pros | Five9 | Discontinued Products |
Cons | Five9 | Discontinued Products |
Likelihood to Renew | Five9 No answers on this topic | Discontinued Products |
Support Rating | Five9 | Discontinued Products No answers on this topic |
Alternatives Considered | Five9 | Discontinued Products |
Return on Investment | Five9 | Discontinued Products |
ScreenShots | Five9 Screenshots |