Flexport vs. J.B. Hunt 360

Flexport changed the way we looked at importing. Prior to Flexport, importing was a bit of a black box, with low transparency which meant adding a buffer to shipment times to account for unforeseen delays. Historically we had inboxes full of documents with no roll-up view. Now we have a roll-up view, and visibility to underlying documents should we ever need them.

Incentivized

J.B Hunt is well suited for a variety of tasks such as finding available loads, making offers on the loads needed, dispatching drivers for specific loads, getting notifications etc. In short it is suited to provide a complete end to end package from finding, offering, tracking, tracing and invoicing shipments. J.B Hunt being the largest service provider in logistics has alot of comprehensive systems that makes life easier for clients such as us. Seamless process flows and its integration towards technology is reducing manual work to a great extent.

Incentivized

• Real time visualization of importing status.
• Dedicated staff members on the back end who genuinely care about doing good work.
• Native reporting dashboard.
• Search function for all historical shipments.

Incentivized

• Constant communication before and during pickup and delivery
• All necessary documentation are ready upon dispatch
• There software has 98% uptime, which is always great

Incentivized

• Occasionally we're asked to provide duplicate information (HTS codes, or documentation).

Incentivized

• Application freezes at times
• Option to report delays or issues can be a plus

Incentivized

Support teams are fantastic. I've been lucky enough to meet teams from NY, LA and HK offices. They have prioritized building a culture of talented and energetic people who push projects and tasks forward. They don't sit back and wait for things to happen they're constantly pushing things forward to be on time with all information organized and ready.

Incentivized

Historically we worked with and agent who and did not have a software platform like Flexport. We made the decision to test volume, and they quickly earned the rest of our business. The on boarding process was easy, pricing was competitive and the product delivered in every way we were promised.

Incentivized

J.B. Hunt 360 stacks up against Zuum Transpotation by always being a leader in improving their software and implementing suggestions from customers

Incentivized

• Increase in confidence and visibility into shipping timeline.
• Increased historical data access, trending and reporting.

Incentivized

• 7% increased cost savings
• 11% reduced work load
• 54% efficiency in process flows
• Easy of handling saving 20% work time

Incentivized