TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Flipcause

    Score5.3 out of 10
    N/AFlipcause is a nonprofit fundraising management platform from the company of the same name in Oakland.

    $125

    per month

    FrontStream

    Score3 out of 10
    N/AFrontStream is a nonprofit fundraising platform that provides fundraising, giving, engagement, and payments technology for nonprofits, schools, foundations, and socially responsible companies. The platform supports event-driven fundraising across charity auctions, nonprofit event management, peer-to-peer fundraising, donor engagement, online giving, and integrated payment processing. FrontStream is also the company behind BiddingForGood, a leading online auction…N/A
    Pricing
    FlipcauseFrontStream
    Editions & Modules
    No answers on this topic
    FrontStream Engage
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    FrontStream Starter
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    FrontStream Events
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    FrontStream Workplace
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    Professional Services
    Request a Quote
    Offerings
    Pricing Offerings
    FlipcauseFrontStream
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    FlipcauseFrontStream
    Small Businesses
    Bonterra Network for Good
    Score9.3 out of 10
    Bonterra Network for Good
    Score9.3 out of 10
    Medium-sized Companies
    GiveSmart by Momentive
    Score7.5 out of 10
    GiveSmart by Momentive
    Score7.5 out of 10
    Enterprises
    Kindsight iWave
    Score8.4 out of 10
    Kindsight iWave
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FlipcauseFrontStream
    Likelihood to Recommend
    5.3
    (4 ratings)
    8.0
    (3 ratings)
    Usability
    6.1
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    1.0
    (1 ratings)
    User Testimonials
    FlipcauseFrontStream
    Likelihood to Recommend
    Flipcause
    If you are doing this for fun, and don't actually need the money that you raise through Flipcause, they're great, but if you need the funds to, say, run payroll or pay rent, do not even THINK of using them. You will spend a lot of time tearing your hair out, and sending yet another email begging them to transfer funds
    Read full review
    FrontStream
    Given the experience I have had this year, I couldn't recommend any part of their service. The product doesn't function as advertised and they don't communicate with customers to let them know what they are doing to fix it. It is a level of service that is completely unacceptable on every level.
    Read full review
    Pros
    Flipcause
    • Flipcause has a great user interface for donors.
    • Flipcause sends customizable donation receipts.
    • Flipcause easily integrates with our website.
    • Flipcause has great customer service.
    Incentivized
    Read full review
    FrontStream
    • FrontStream Panorama allows you to customize a larger portion of your pages that you design if you have experience with HTML and coding.
    • FrontStream Panorama allows you to integrate their other platforms, such as bidding for good, which is for auction items, and connect those to their ticket registration software.
    • FrontStream Panorama allows you to pull reports and customize and save reports you might use often.
    Incentivized
    Read full review
    Cons
    Flipcause
    • You have to contact them multiple times to get them to give you your money.
    • It generally takes at least a month to get funds from them to you.
    • They take a really long time to respond to support emails, if they respond at all.
    Read full review
    FrontStream
    • Looks dated in my opinion.
    Incentivized
    Read full review
    Usability
    Flipcause
    Website design is great and easy to use
    Read full review
    FrontStream
    No answers on this topic
    Support Rating
    Flipcause
    Flipcause has amazingly responsive customer support staff and "Success Teams." When you sign up, your Success Manager makes sure you have all the information and support needed to get up and running quickly and easily. Your Success Team will happily provide support on an on-going basis as needed, although we have not needed much support due to the easy-to-use interface
    Incentivized
    Read full review
    FrontStream
    They do not seem to care about the problems of their customers. They do not return phone calls. They do not provide the updates on their support page that they promised. They have had two weeks to repair the basic functionality of their system and they have been unable to do so. This is a complete failure as far as I am concerned.
    Read full review
    Alternatives Considered
    Flipcause
    We previously used Network for Good to process online donations and to sell event tickets, but Flipcause has proven much better at meeting our needs. I prefer the Flipcause interface and functionality, especially for event registrations. We have also used PayPal and PayPal Here to collect donations online and in person. While these are trusted and recognizable for our donors, they are only useful for collecting donations and do not have easily customizable donation receipts.
    Incentivized
    Read full review
    FrontStream
    We switched from Classy.org to FrontStream Panorama and then back to Classy.org. But, originally what intrigued us about FrontStream Panorama was the ability to customize our fundraising pages. Visual design is so important to storytelling and to raising revenue and it seemed like a real opportunity for us to create beautiful campaigns that raised more money. They were also slightly less expensive than competitors.
    Incentivized
    Read full review
    Return on Investment
    Flipcause
    • Diminished trust from employees because of payroll delays.
    • Unable to plan ahead because we have no idea when we will get our funds.
    • Excessive time spent chasing funds, rather than fulfilling our mission.
    • Excessive time spent researching new platforms, and changing all our infrastructure because we've finally decided we can't stay with them any longer.
    Read full review
    FrontStream
    • Saves staff time
    • Increases donor participation
    Incentivized
    Read full review
    ScreenShots

    FrontStream Screenshots

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