Flipcause vs. FrontStream Panorama

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Flipcause
Score 4.1 out of 10
N/A
Flipcause is a nonprofit fundraising management platform from the company of the same name in Oakland.
$125
per month
FrontStream Panorama
Score 3.0 out of 10
N/A
FrontStream boasts over 20,000 nonprofits and socially-minded companies as users, to power their auctions, charity events, peer-to-peer and online fundraising, and employee giving. Panorama's interactive web interface helps nonprofits expand their donor base, manage event registration and donor communications. With prebuilt customized templates, users can create branded, personalized nonprofit page where they can tell a meaningful, personal story about their cause and create the…
$900
per year
Pricing
FlipcauseFrontStream Panorama
Editions & Modules
No answers on this topic
Panorama Pro
$900
per year
Panorama Enterprise
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Offerings
Pricing Offerings
FlipcauseFrontStream Panorama
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FlipcauseFrontStream Panorama
Best Alternatives
FlipcauseFrontStream Panorama
Small Businesses
Bonterra Network for Good
Bonterra Network for Good
Score 9.5 out of 10
Bonterra Network for Good
Bonterra Network for Good
Score 9.5 out of 10
Medium-sized Companies
OneCause
OneCause
Score 8.9 out of 10
OneCause
OneCause
Score 8.9 out of 10
Enterprises
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FlipcauseFrontStream Panorama
Likelihood to Recommend
4.1
(4 ratings)
8.0
(3 ratings)
Usability
5.7
(3 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
1.0
(1 ratings)
User Testimonials
FlipcauseFrontStream Panorama
Likelihood to Recommend
Flipcause
If you are doing this for fun, and don't actually need the money that you raise through Flipcause, they're great, but if you need the funds to, say, run payroll or pay rent, do not even THINK of using them. You will spend a lot of time tearing your hair out, and sending yet another email begging them to transfer funds
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FrontStream
Given the experience I have had this year, I couldn't recommend any part of their service. The product doesn't function as advertised and they don't communicate with customers to let them know what they are doing to fix it. It is a level of service that is completely unacceptable on every level.
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Pros
Flipcause
  • Flipcause has a great user interface for donors.
  • Flipcause sends customizable donation receipts.
  • Flipcause easily integrates with our website.
  • Flipcause has great customer service.
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FrontStream
  • FrontStream Panorama allows you to customize a larger portion of your pages that you design if you have experience with HTML and coding.
  • FrontStream Panorama allows you to integrate their other platforms, such as bidding for good, which is for auction items, and connect those to their ticket registration software.
  • FrontStream Panorama allows you to pull reports and customize and save reports you might use often.
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Cons
Flipcause
  • You have to contact them multiple times to get them to give you your money.
  • It generally takes at least a month to get funds from them to you.
  • They take a really long time to respond to support emails, if they respond at all.
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FrontStream
  • Looks dated in my opinion.
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Usability
Flipcause
Website design is great and easy to use
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FrontStream
No answers on this topic
Support Rating
Flipcause
Flipcause has amazingly responsive customer support staff and "Success Teams." When you sign up, your Success Manager makes sure you have all the information and support needed to get up and running quickly and easily. Your Success Team will happily provide support on an on-going basis as needed, although we have not needed much support due to the easy-to-use interface
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FrontStream
They do not seem to care about the problems of their customers. They do not return phone calls. They do not provide the updates on their support page that they promised. They have had two weeks to repair the basic functionality of their system and they have been unable to do so. This is a complete failure as far as I am concerned.
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Alternatives Considered
Flipcause
We previously used Network for Good to process online donations and to sell event tickets, but Flipcause has proven much better at meeting our needs. I prefer the Flipcause interface and functionality, especially for event registrations. We have also used PayPal and PayPal Here to collect donations online and in person. While these are trusted and recognizable for our donors, they are only useful for collecting donations and do not have easily customizable donation receipts.
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FrontStream
We switched from Classy.org to FrontStream Panorama and then back to Classy.org. But, originally what intrigued us about FrontStream Panorama was the ability to customize our fundraising pages. Visual design is so important to storytelling and to raising revenue and it seemed like a real opportunity for us to create beautiful campaigns that raised more money. They were also slightly less expensive than competitors.
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Return on Investment
Flipcause
  • Diminished trust from employees because of payroll delays.
  • Unable to plan ahead because we have no idea when we will get our funds.
  • Excessive time spent chasing funds, rather than fulfilling our mission.
  • Excessive time spent researching new platforms, and changing all our infrastructure because we've finally decided we can't stay with them any longer.
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FrontStream
  • Saves staff time
  • Increases donor participation
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