6 Ratings
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Score 8.4 out of 100
31 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Fliptop (Discontinued Product)

1. Be sure to specify and understand the impact on your model when looking at volume versus value factors. 2. Ask all your potential vendors about set-up costs and time.3. Understand, with any predictive model, how it will affect both marketing and sales - a predictive tool should bring the two closer together.4. Remember - its predictive, not all-knowing and brief/train your teams accordingly.
Mark Farnell | TrustRadius Reviewer

Node.io by SugarCRM

The way Community Tax uses Sugar from a users point of view is, it can house a lot of information for either a company or individual with the option of adding additional sub cases . The down side is there are licenses issued per user and 1 per user is not enough because most of the time we are multitasking. Therefore a program/software would be more suitable instead of using a URL.
Joshua Willemse | TrustRadius Reviewer

Feature Rating Comparison

Prospecting

Fliptop (Discontinued Product)
Node.io by SugarCRM
8.1
Advanced search
Fliptop (Discontinued Product)
Node.io by SugarCRM
9.3
Identification of new leads
Fliptop (Discontinued Product)
Node.io by SugarCRM
9.0
List quality
Fliptop (Discontinued Product)
Node.io by SugarCRM
7.0
List upload/download
Fliptop (Discontinued Product)
Node.io by SugarCRM
6.5
Ideal customer targeting
Fliptop (Discontinued Product)
Node.io by SugarCRM
8.5
Load time/data access
Fliptop (Discontinued Product)
Node.io by SugarCRM
8.3

Sales Intelligence Data Standards

Fliptop (Discontinued Product)
Node.io by SugarCRM
9.6
Contact information
Fliptop (Discontinued Product)
Node.io by SugarCRM
9.3
Company information
Fliptop (Discontinued Product)
Node.io by SugarCRM
10.0
Industry information
Fliptop (Discontinued Product)
Node.io by SugarCRM
9.5

Data Augmentation & Lead Qualification

Fliptop (Discontinued Product)
Node.io by SugarCRM
8.0
Lead qualification process
Fliptop (Discontinued Product)
Node.io by SugarCRM
9.0
Smart lists and recommendations
Fliptop (Discontinued Product)
Node.io by SugarCRM
8.0
Salesforce integration
Fliptop (Discontinued Product)
Node.io by SugarCRM
10.0
Company/business profiles
Fliptop (Discontinued Product)
Node.io by SugarCRM
9.0
Alerts and reminders
Fliptop (Discontinued Product)
Node.io by SugarCRM
8.7
Data hygiene
Fliptop (Discontinued Product)
Node.io by SugarCRM
5.3
Tags
Fliptop (Discontinued Product)
Node.io by SugarCRM
8.0
Filters and segmentation
Fliptop (Discontinued Product)
Node.io by SugarCRM
6.0

Sales Intelligence Email Features

Fliptop (Discontinued Product)
Node.io by SugarCRM
10.0
Sales email templates
Fliptop (Discontinued Product)
Node.io by SugarCRM
10.0
Append emails to records
Fliptop (Discontinued Product)
Node.io by SugarCRM
10.0

Pros

Fliptop (Discontinued Product)

  • Listening to customers - very responsive customer success team.
  • Working with customers to build the most predictable model.
  • Easy to set up and get useful reporting quickly.
Mark Farnell | TrustRadius Reviewer

Node.io by SugarCRM

  • Recalls data quickly and efficiently
  • Allows data to be easily transferred between employees and departments
  • Clear signaling of the client's case status and preferences for service
John Keefe | TrustRadius Reviewer

Cons

Fliptop (Discontinued Product)

  • A little more explanation of how different factors can affect the model in terms of the customer objectives - they've really listened here and have really focussed on the changes we needed to make.
  • Update specific fields/features e.g. multi-currency support (now done), non-confusing field names (being released), custom fiscal years for reporting (coming I believe)
Mark Farnell | TrustRadius Reviewer

Node.io by SugarCRM

  • I feel like there are unnecessary steps needed when saving work, which makes it time consuming at times.
  • Being able to create my own dashboards to my liking has been a challenge and I have had to ask IT to assist with that.
  • The system has gone down many times on me, I am not sure if it due to updates, but it does disturb my productivity.
Perla V. Ordonez | TrustRadius Reviewer

Alternatives Considered

Fliptop (Discontinued Product)

We pushed Fliptop through to preferred vendor because (at that time):
  • Fast set up time with zero cost
  • Public appexchange listing (passed salesforce security)
  • Demonstrated best understanding of our requirements
Mark Farnell | TrustRadius Reviewer

Node.io by SugarCRM

Node excels when it comes to lead intelligence like account-level and market insights. Its lead management module gives better segmentation and account identification. It is a good choice for mid-size companies (50-1000 employees) and their quality of support is very satisfactory. Its searchable data gives accurate results and its ease of integration with Salesforce is an added advantage over its competitors.
Rahul Dhangar | TrustRadius Reviewer

Return on Investment

Fliptop (Discontinued Product)

  • Before fliptop around 50% of our MQLs were in lower quality accounts, that number has reduced to around 15%.
  • We have identified the key market segments that drove over 50% of our growth last year.
  • Real focus for the marketing teams and intel on where to focus key email and nurture campaigns.
Mark Farnell | TrustRadius Reviewer

Node.io by SugarCRM

  • Random updates.
  • Licenses per user.
  • Automatically logging out.
Joshua Willemse | TrustRadius Reviewer

Pricing Details

Fliptop (Discontinued Product)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Node.io by SugarCRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Fliptop (Discontinued Product)
8.2
Node.io by SugarCRM
7.7

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