What users are saying about
11 Ratings
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Score 8 out of 100
3 Ratings
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Score 8 out of 100

Feature Set Ratings

    Survey Format & Appearance

    FluidSurveys (Discontinued)

    Feature Set Not Supported
    N/A
    6.3

    Novi Survey

    63%
    Novi Survey ranks higher in 3/3 features

    Survey templates

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Themes

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Custom logo/branding

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Survey Content

    FluidSurveys (Discontinued)

    Feature Set Not Supported
    N/A
    8.7

    Novi Survey

    87%
    Novi Survey ranks higher in 3/3 features

    Changes to live survey

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Question design help

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Multiple question types

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Survey Logic

    FluidSurveys (Discontinued)

    Feature Set Not Supported
    N/A
    9.0

    Novi Survey

    90%
    Novi Survey ranks higher in 1/1 features

    Survey logic flexibility

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Survey Reporting & Analytics

    FluidSurveys (Discontinued)

    Feature Set Not Supported
    N/A
    8.6

    Novi Survey

    86%
    Novi Survey ranks higher in 5/5 features

    Response tracking

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Data export

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Standard reports

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Custom reports

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Analytics

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Survey Administration & Security

    FluidSurveys (Discontinued)

    Feature Set Not Supported
    N/A
    8.0

    Novi Survey

    80%
    Novi Survey ranks higher in 2/2 features

    Access controls

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Compliance

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Survey Distribution

    FluidSurveys (Discontinued)

    Feature Set Not Supported
    N/A
    7.0

    Novi Survey

    70%
    Novi Survey ranks higher in 1/1 features

    Respondent restrictions

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Attribute Ratings

    • FluidSurveys (Discontinued) is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.7

    FluidSurveys (Discontinued)

    87%
    3 Ratings
    8.0

    Novi Survey

    80%
    1 Rating

    Likelihood to Renew

    9.0

    FluidSurveys (Discontinued)

    90%
    3 Ratings

    Novi Survey

    N/A
    0 Ratings

    Usability

    9.0

    FluidSurveys (Discontinued)

    90%
    1 Rating

    Novi Survey

    N/A
    0 Ratings

    Likelihood to Recommend

    Momentive (SurveyMonkey, Inc)

    For surveys, and for centralized info-gathering, FluidSurveys provides an excellent solution. There are other programs out there which provide a wider range of solutions (i.e., they can be used for surveying AND comprehensive online engagement, rather than just a data-gathering type of consultation); however, for programming and implementing surveys, FluidSurveys has an effective variety of strengths and options that make it optimal for users who are focused specifically on surveys.
    Read full review

    Novi Survey

    Novi Survey works really well as a cost-effective option for companies looking to provide surveys and polls to a larger audience. The cost helps provide a great incentive for users to learn the (more complicated) service and save previous templates to save time in the future. The platform enables users the opportunity to export survey / poll results to other formats (such as excel) and quantify the data more effectively. The platform does struggle in immediate availability for users - as there is a larger learning curve compared to other options out in the market. So, if one is looking for immediate speed and accessibility to a platform, they may want to look for another option. However, if there is a dedicated user who is willing to train and improve, then this may be the platform for you.
    Read full review

    Pros

    Momentive (SurveyMonkey, Inc)

    • User-friendly. For the majority of the general and basic tools you can use with FluidSurveys to build surveys are simple to use and intuitive. When certain issues come up, the service is quick (chat room) and effective.
    • Anonymity: the software has the reputation of being safer in terms of safeguarding private information the respondents share by answering surveys (this is mainly due to the fact that the servers are in Canada). Thus, indirectly, they increase response rates.
    • Extensive possibilities: FluidSurveys offers a plethora of possibilities and options that really renders the experience interesting in terms of micro-managing each details of the surveys you are sending out there. When the invitation leaves by email, it is exactly how you want it.
    Read full review

    Novi Survey

    • Novi Survey does a fantastic job of allowing users to create nearly unlimited templates for future use.
    • The tool allows users to create surveys that work well for a variety of platforms including mobile applications
    • The platform is extremely cost-effective. My company is extremely large and the average per-user cost is incredibly efficient
    Read full review

    Cons

    Momentive (SurveyMonkey, Inc)

    • There should be more flexibility and customizability with regard to survey design (e.g. background, fonts...)
    Read full review

    Novi Survey

    • The user-interface of Novi Survey is rather dated. There are many other survey tools that look more up to date.
    • One has to spend a significantly larger amount of time in order to create surveys. The platform is much more manual than others.
    • There is a lack of pre-made templates that can help new users out - especially among most standard types of surveys.
    Read full review

    Pricing Details

    FluidSurveys (Discontinued)

    Starting Price

    Editions & Modules

    FluidSurveys (Discontinued) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Novi Survey

      Starting Price

      $0

      Editions & Modules

      Novi Survey editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Momentive (SurveyMonkey, Inc)

        Note: I am responding to this question as a user of the system and not a representative of my organization.

        On a personal level/as a user only, I would definitely continue to use FluidSurveys.On a personal level/as a user only, I would definitely continue to use FluidSurveys.
        Read full review

        Novi Survey

        No answers on this topic

        Usability

        Momentive (SurveyMonkey, Inc)

        I think the average person can very quickly pick up on the basics of the system: they would have no problems programming and launching a basic survey. Organizations may benefit from having people of different backgrounds getting their hands dirty in the system: at a minimum, both web programmers and opinion research advisors should be solicited for input or help.
        Read full review

        Novi Survey

        No answers on this topic

        Alternatives Considered

        Momentive (SurveyMonkey, Inc)

        Although I do not have much experience with Survey Monkey, the only two reasons why I choose FluidSurveys is that clients demand it (privacy and anonymity) and because managing multiple surveys at a time is easier. As for ODK Collect, I think it is a valuable alternative to FluidSurveys if you have time to learn the coding (not very complicated). ODK is a little less user friendly and you cannot address small details as you can with FluidSurveys (e.g.: formatting).
        Read full review

        Novi Survey

        My company decided on primarily using Novi Survey based on the affordable rate for a large organization. Novi Survey is a quality survey / poll builder that aims for the more manual user. The platform works well in a variety of contexts and has plenty of options to help differentiate and brand your material appropriately. Novi Survey does not have all the bells and whistles directly out of the box but offers a toolkit fit for creating quality content and efficiently extracting the results.
        Read full review

        Return on Investment

        Momentive (SurveyMonkey, Inc)

        • Confidentiality of data is a big concern for our company, and we feel more secure working with a Canadian company. Our clients feel more secure, too.
        Read full review

        Novi Survey

        • Effective survey tool for an affordable price
        • Learning the platform has increased end-user knowledge about survey logic
        • Novi Survey offers compatibility between both desktop and mobile platforms - increasing accessibility for responses
        Read full review

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