What users are saying about
11 Ratings
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Score 8 out of 100
3 Ratings
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Score 8 out of 100

Likelihood to Recommend

FluidSurveys (Discontinued)

For surveys, and for centralized info-gathering, FluidSurveys provides an excellent solution. There are other programs out there which provide a wider range of solutions (i.e., they can be used for surveying AND comprehensive online engagement, rather than just a data-gathering type of consultation); however, for programming and implementing surveys, FluidSurveys has an effective variety of strengths and options that make it optimal for users who are focused specifically on surveys.
Anonymous | TrustRadius Reviewer

Novi Survey

Novi Survey works really well as a cost-effective option for companies looking to provide surveys and polls to a larger audience. The cost helps provide a great incentive for users to learn the (more complicated) service and save previous templates to save time in the future. The platform enables users the opportunity to export survey / poll results to other formats (such as excel) and quantify the data more effectively. The platform does struggle in immediate availability for users - as there is a larger learning curve compared to other options out in the market. So, if one is looking for immediate speed and accessibility to a platform, they may want to look for another option. However, if there is a dedicated user who is willing to train and improve, then this may be the platform for you.
Joshua Melder | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

FluidSurveys (Discontinued)
Novi Survey
6.3
Survey templates
FluidSurveys (Discontinued)
Novi Survey
6.0
Themes
FluidSurveys (Discontinued)
Novi Survey
6.0
Custom logo/branding
FluidSurveys (Discontinued)
Novi Survey
7.0

Survey Content

FluidSurveys (Discontinued)
Novi Survey
8.7
Changes to live survey
FluidSurveys (Discontinued)
Novi Survey
9.0
Question design help
FluidSurveys (Discontinued)
Novi Survey
9.0
Multiple question types
FluidSurveys (Discontinued)
Novi Survey
8.0

Survey Logic

FluidSurveys (Discontinued)
Novi Survey
9.0
Survey logic flexibility
FluidSurveys (Discontinued)
Novi Survey
9.0

Survey Reporting & Analytics

FluidSurveys (Discontinued)
Novi Survey
8.6
Response tracking
FluidSurveys (Discontinued)
Novi Survey
9.0
Data export
FluidSurveys (Discontinued)
Novi Survey
9.0
Standard reports
FluidSurveys (Discontinued)
Novi Survey
9.0
Custom reports
FluidSurveys (Discontinued)
Novi Survey
9.0
Analytics
FluidSurveys (Discontinued)
Novi Survey
7.0

Survey Administration & Security

FluidSurveys (Discontinued)
Novi Survey
8.0
Access controls
FluidSurveys (Discontinued)
Novi Survey
8.0
Compliance
FluidSurveys (Discontinued)
Novi Survey
8.0

Survey Distribution

FluidSurveys (Discontinued)
Novi Survey
7.0
Respondent restrictions
FluidSurveys (Discontinued)
Novi Survey
7.0

Pros

FluidSurveys (Discontinued)

  • User-friendly. For the majority of the general and basic tools you can use with FluidSurveys to build surveys are simple to use and intuitive. When certain issues come up, the service is quick (chat room) and effective.
  • Anonymity: the software has the reputation of being safer in terms of safeguarding private information the respondents share by answering surveys (this is mainly due to the fact that the servers are in Canada). Thus, indirectly, they increase response rates.
  • Extensive possibilities: FluidSurveys offers a plethora of possibilities and options that really renders the experience interesting in terms of micro-managing each details of the surveys you are sending out there. When the invitation leaves by email, it is exactly how you want it.
Anonymous | TrustRadius Reviewer

Novi Survey

  • Novi Survey does a fantastic job of allowing users to create nearly unlimited templates for future use.
  • The tool allows users to create surveys that work well for a variety of platforms including mobile applications
  • The platform is extremely cost-effective. My company is extremely large and the average per-user cost is incredibly efficient
Joshua Melder | TrustRadius Reviewer

Cons

FluidSurveys (Discontinued)

  • There should be more flexibility and customizability with regard to survey design (e.g. background, fonts...)
Anonymous | TrustRadius Reviewer

Novi Survey

  • The user-interface of Novi Survey is rather dated. There are many other survey tools that look more up to date.
  • One has to spend a significantly larger amount of time in order to create surveys. The platform is much more manual than others.
  • There is a lack of pre-made templates that can help new users out - especially among most standard types of surveys.
Joshua Melder | TrustRadius Reviewer

Likelihood to Renew

FluidSurveys (Discontinued)

FluidSurveys (Discontinued) 9.0
Based on 3 answers
Note: I am responding to this question as a user of the system and not a representative of my organization.

On a personal level/as a user only, I would definitely continue to use FluidSurveys.On a personal level/as a user only, I would definitely continue to use FluidSurveys.
Anonymous | TrustRadius Reviewer

Novi Survey

No score
No answers yet
No answers on this topic

Usability

FluidSurveys (Discontinued)

FluidSurveys (Discontinued) 9.0
Based on 1 answer
I think the average person can very quickly pick up on the basics of the system: they would have no problems programming and launching a basic survey. Organizations may benefit from having people of different backgrounds getting their hands dirty in the system: at a minimum, both web programmers and opinion research advisors should be solicited for input or help.
Anonymous | TrustRadius Reviewer

Novi Survey

No score
No answers yet
No answers on this topic

Alternatives Considered

FluidSurveys (Discontinued)

Although I do not have much experience with Survey Monkey, the only two reasons why I choose FluidSurveys is that clients demand it (privacy and anonymity) and because managing multiple surveys at a time is easier.As for ODK Collect, I think it is a valuable alternative to FluidSurveys if you have time to learn the coding (not very complicated). ODK is a little less user friendly and you cannot address small details as you can with FluidSurveys (e.g.: formatting).
Anonymous | TrustRadius Reviewer

Novi Survey

My company decided on primarily using Novi Survey based on the affordable rate for a large organization. Novi Survey is a quality survey / poll builder that aims for the more manual user. The platform works well in a variety of contexts and has plenty of options to help differentiate and brand your material appropriately. Novi Survey does not have all the bells and whistles directly out of the box but offers a toolkit fit for creating quality content and efficiently extracting the results.
Joshua Melder | TrustRadius Reviewer

Return on Investment

FluidSurveys (Discontinued)

  • Confidentiality of data is a big concern for our company, and we feel more secure working with a Canadian company. Our clients feel more secure, too.
Anonymous | TrustRadius Reviewer

Novi Survey

  • Effective survey tool for an affordable price
  • Learning the platform has increased end-user knowledge about survey logic
  • Novi Survey offers compatibility between both desktop and mobile platforms - increasing accessibility for responses
Joshua Melder | TrustRadius Reviewer

Pricing Details

FluidSurveys (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Novi Survey

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

FluidSurveys (Discontinued)
8.7
Novi Survey
8.0

Likelihood to Renew

FluidSurveys (Discontinued)
9.0
Novi Survey

Usability

FluidSurveys (Discontinued)
9.0
Novi Survey

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