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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Formstack Forms

    Score7.5 out of 10
    N/AFormstack is an online form building solution. Its drag-and-drop web form creator gives digital marketers a tool for online data collection and engagement. Users can collect payments and pass form data to popular marketing apps through third-party integrations. With Formstack, users can capture responses, store the information and share it with their teams.

    $50

    per month

    Zoho Flow

    Score9.8 out of 10
    N/AZoho Flow allows the user to integrate business apps to automate a workflow.

    $29

    per month (for 5k tasks per month)

    Pricing
    Formstack FormsZoho Flow
    Editions & Modules
    Enterprise
    Contact sales team
    Standard
    starting at $29
    per month starting with 5k tasks per month
    Professional
    starting at $49
    per month starting with 10k tasks per month
    Offerings
    Pricing Offerings
    Formstack FormsZoho Flow
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsPlans start at $50/month (billed annually), including: 20 Digital Forms 1,000 Submissions Per Form 14,400 API Calls Per Day Drag-and-Drop Form Builder Custom Themes Payment Integrations Salesforce Integration SSO User Management Form PrefillDiscount available for annual pricing. Higher monthly task volume available.
    More Pricing Information
    Community Pulse
    Formstack FormsZoho Flow
    Considered Both Products
    Formstack
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Formstack FormsZoho Flow
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Formstack Forms and Zoho Flow
    Feature
    Formstack Forms
    8.5
    64 Ratings
    6% above category average
    Zoho Flow
    -
    Ratings
    Survey templates8.856 Ratings00 Ratings
    Themes8.057 Ratings00 Ratings
    Custom logo/branding8.761 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Formstack Forms and Zoho Flow
    Feature
    Formstack Forms
    7.6
    61 Ratings
    11% below category average
    Zoho Flow
    -
    Ratings
    Changes to live survey6.856 Ratings00 Ratings
    Question design help8.01 Ratings00 Ratings
    Multiple question types8.061 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of Formstack Forms and Zoho Flow
    Feature
    Formstack Forms
    7.9
    61 Ratings
    6% below category average
    Zoho Flow
    -
    Ratings
    Survey logic flexibility7.961 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Formstack Forms and Zoho Flow
    Feature
    Formstack Forms
    8.8
    62 Ratings
    8% above category average
    Zoho Flow
    -
    Ratings
    Response tracking10.01 Ratings00 Ratings
    Data export10.062 Ratings00 Ratings
    Standard reports7.959 Ratings00 Ratings
    Custom reports5.851 Ratings00 Ratings
    Analytics10.01 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Formstack Forms and Zoho Flow
    Feature
    Formstack Forms
    10.0
    60 Ratings
    15% above category average
    Zoho Flow
    -
    Ratings
    Access controls10.058 Ratings00 Ratings
    Compliance10.052 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Formstack Forms and Zoho Flow
    Feature
    Formstack Forms
    8.0
    1 Ratings
    1% below category average
    Zoho Flow
    -
    Ratings
    Vendor-offered crowdsourcing8.01 Ratings00 Ratings
    Respondent restrictions8.01 Ratings00 Ratings
    Cloud Data Integration
    Comparison of Cloud Data Integration features of Formstack Forms and Zoho Flow
    Feature
    Formstack Forms
    -
    Ratings
    Zoho Flow
    5.8
    2 Ratings
    32% below category average
    Pre-built connectors00 Ratings9.02 Ratings
    Connector modification00 Ratings2.02 Ratings
    Support for real-time and batch integration00 Ratings2.02 Ratings
    Data quality services00 Ratings8.02 Ratings
    Data security features00 Ratings6.02 Ratings
    Monitoring console00 Ratings8.02 Ratings
    Best Alternatives
    Formstack FormsZoho Flow
    Small Businesses
    Jotform
    Score8.5 out of 10
    Make
    Score9.3 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    IBM App Connect
    Score9 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    Workato
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Formstack FormsZoho Flow
    Likelihood to Recommend
    7.7
    (77 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    2.0
    (13 ratings)
    -
    (0 ratings)
    Usability
    9.3
    (9 ratings)
    9.0
    (1 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    6.7
    (8 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    1.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Formstack FormsZoho Flow
    Likelihood to Recommend
    Formstack
    Formstack makes it easy to create a variety of forms. I have used it for event interest and registrations, email list sign-ups, and surveys. I have found it easy to customize, and easy to export data for import into other systems (e.g., CRM).
    Incentivized
    Read full review
    Zoho
    For small—to medium-sized connections between different applications, Zoho Flow is quick and easy to set up and test. However, as a Flow becomes more complicated with multiple connections and decisions, it becomes more difficult to track errors and faults and manage changes. Some of this is due to the history not being detailed enough, and some is just the UI, where you can't zoom in and out and clearly see connecting lines for flows.
    Incentivized
    Read full review
    Pros
    Formstack
    • Allows for unique situations. As a school, we don't have the luxury of being cookie cutter. Neither do our forms.
    • Support. If we don't know how to do it, their support team has been very helpful and actually attempts to understand the issue on hand.
    • User friendliness. In our field we have a phrase: "what if you get hit by a bus?" With Formstack, you can "get hit by the bus" and someone else can jump in and still keep things running (this is used as a phrase for illness, not termination).
    Incentivized
    Read full review
    Zoho
    • Works with all other Zoho apps to connect them together and share data
    • User interface and dashboard are nice. Gives you a detailed look into flow history and/or audit of your flows
    • The ability to set logic responses and incorporate custom functions makes the app even more powerful
    Incentivized
    Read full review
    Cons
    Formstack
    • Setting up our multi-step form took some getting used to. Some of the branching logic configuration wasn't as intuitive as would be ideal.
    • Since we were pushing data directly into Hubspot, I found it cumbersome to deal with data storage limits within Formstack. I would get frequent notices that new responses were not being stored in Formstack and that I needed to upgrade or delete data. I got tired of that.
    • More/easier support for custom fonts would have been a huge plus. We were able to customize the form's appearance, but had to make some concessions in that regard.
    Incentivized
    Read full review
    Zoho
    • Some history is missing, and not all error reporting is comprehensive enough on more complex functions.
    • The ability to run tests on custom functions exists in other apps like CRM.
    • Ability to create custom connections for OAuth like in the CRM application.
    Incentivized
    Read full review
    Likelihood to Renew
    Formstack
    Our user base has come to rely on Formstack to get forms done. The Formstack tools make it easy to start from scratch or copy an existing form to "quick start" a new, similar form. The price is right and frees up IT staff to do more transformative work.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    Formstack
    It's easy to learn how to use, generally easy for clients to use, and overall I've never had an overwhelmingly negative experience with it. While there are a few tweaks that could make it really shine, Formstack Forms serves almost all our needs and we're super happy with it.
    Incentivized
    Read full review
    Zoho
    Flow can accomplish almost anything you want to do. It's imperfect, but it could be with just a few more features and better error management/visibility. For someone who's not a developer, this is a no-brainer. Having used other products in the past, like Zapier, this is as easy to use, if not even easier.
    Incentivized
    Read full review
    Support Rating
    Formstack
    The agents in the original group, especially the ones in cahoots with the developers, are really solid and know what they're talking about--I'm looking at you, Collin. The 'Tier 1' support agents that typically reply to the tickets are really spotty. If you have an overly technical question, i.e. bugfix, or describe a feature from a few years back that randomly disappeared, these agents typically will give you what feels like a generic reply and not know what you're talking about.
    Incentivized
    Read full review
    Zoho
    I've reached out to the support team several times with assistance requests in Zoho Flow. Each time the team has answered my questions promptly and accurately. And because we are mainly integrating other Zoho apps their teams are perfectly positioned to solve our problems.
    Incentivized
    Read full review
    Implementation Rating
    Formstack
    We implemented on one of the earlier versions. Through continuous engineering improvements, the interface keeps getting easier and more intuitive. Therefore, later implementations keep getting easier and better.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Formstack
    Drupal is a much more customizable platform, however you must have someone build the forms first and then you can work with them if you do not have the programming knowledge. If you have any changes to make, it can sometimes be both a time consuming and difficult process. Formstack is much more efficient if you do not have an in house programmer.
    Incentivized
    Read full review
    Zoho
    I've used Zapier and both programs are similar. Zapier has deeper integrations or more apps to integrate with but considering Flow's association with other Zoho apps this does it for us!
    Incentivized
    Read full review
    Return on Investment
    Formstack
    • Positive - ability to analyze submission trends - e.g. when a marketing email is sent, looking at increased form viewing and submissions in relation to the sending of the campaign.
    • Immediate response - those that submit forms receive immediate response that their form has been submitted.
    Incentivized
    Read full review
    Zoho
    • Quick and Easy to set up without the need for a Developer.
    • Visibility into the history of flows and the ability to rerun is a big time saver.
    Incentivized
    Read full review
    ScreenShots

    Zoho Flow Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot